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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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League City, TX City Rating: We have identified this city as the primary city for this contractor.

5 Star Floor League City

since 2014

Examples of works performed by 5 Star Floor League City

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About 5 Star Floor League City — Ranked №1 Countertop Fabricator and Installer in League City, TX

65.7

total score

The main rating value calculated from more than 30 indicators.
Exact value: 65.701316 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

5 Star Floor League City, founded in 2014, ranked number 1 in League City, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included 5 Star Floor League City among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

5 Star Floor League City: Total Score & Key Ratings

The Total Score of 65.7 out of 100 achieved by 5 Star Floor League City in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — 5 Star Floor League City has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.42 out of 5.

You can read detailed information and evaluations from our independent research of 5 Star Floor League City’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact 5 Star Floor League City directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about 5 Star Floor League City

When it’s time to choose materials for countertops, experts recommend paying attention to natural stone. Its popularity is determined by physical properties (strength and resistance to light, heat, moisture, friction, and stress). At the same time, stone granite countertops have original patterns, which makes each product a real piece of art. 5 Star Floor League City is a one-stop developer of durable premium-quality countertops. Employees know how to treat granite to preserve its integrity and prolong serviceability. Free consultation and installation are included in the service package.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.422396 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

2.5

Established

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

2.3

Slow

Affordability

4.3

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of 5 Star Floor League City

Identifies as women-owned

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Quick visit

Checks

Credit cards

Debit cards

Accepts Credit Cards

Flooring store

Bathroom remodeler

Carpet store

Countertop store

Kitchen remodeler

Reviews about 5 Star Floor League City

All (12)

Google (9)

Yelp (3)

Source: icon-google Google
avatar

Edward Haran

Date: 2023-09-01 23:14:55

We needed a rush job and 5 star came through. We had a family member in hospice and while she was out of the room we needed the carpet replaced with vinyl plank. They helped out pick out the perfect floor (thanks Dana), the estimator came out Tuesday, the installer came out Wednesday and we had a floor for when our family member came home from the hospital on Thursday. I cannot recommend them enough. They bent over backwards for us. We used them 7 years ago for the house and we’d always go back to them. Highly recommend.

Source: icon-google Google
avatar

Kim W

Date: 2019-11-23 16:33:26

The customer service and installation were top notch. Sam was extremely helpful and patient in helping me select the right flooring, and was able to accommodate my tight installation schedule. Emily communicated installation details daily so I always knew what to expect. I will definitely use them again for my next project!

Source: icon-google Google
avatar

Robert T

Date: 2023-12-11 23:39:21

From start to finish 5-Star floor has been amazing. We visited other stores and found the staff had almost zero product knowledge and even less idea of how to give a consultation. Hala and her staff on the other hand treated us like we were the only customers for the year. She was very pleasant, extremely knowledgeable and did not rush any aspect. In fact, we received numerous calls well before the installation to confirm each aspect discussed to ensure no changes were made/required. Further, she, the staff and installers integrated with our builder in a very efficient manner that resulted in zero delays or mistakes. I would not hesitate to use 5 Star floors and recommend anyone who is building or remodeling to see for yourself. I do not see anyone providing better service and quality than 5 Star Floors.

Source: icon-google Google
avatar

Isabel M

Date: 2019-09-15 22:25:32

We needed to remodel two bathrooms in our home and decided to try out this company. We were really impressed with their service and how easy it was to get everything done. We worked with Samantha and a rep at the store. They were able to help us pick out the flooring and tile we wanted. They let us take samples home to decided on what we wanted. I really liked the work done by Jose. He was very professional, came on time and worked the entire time to get everything done. What I liked the best is that he would ask me questions on what I preferred before doing something. I would highly recommend this company for anyone thinking of getting tile done in their home. We will definitely be using them in the future.

Source: icon-google Google
avatar

C L

Date: 2023-12-22 23:00:33

Very bad job from this store. I paid them to install new carpet on my house in 2021. Let them take care of it while I'm work out of town. Couple months later the carpet got some wrinkles. Very disappointed with their contractors. Please see photos. Never left the job unsupervised from any contractor again.

Source: icon-google Google
avatar

Shannon Allmann

Date: 2017-01-02 14:00:37

The process of buying and installation was superb!!! My husband and I took several months to decide on engineered wood floor. Samantha at Five Star Floors in League City was always very patient and attentive. She never rushed us, but would respectfully give her opinion on the quality of the floor we were looking at. She let us take as many samples home as I wanted. She would also beat any prices if we saw prices cheaper somewhere else (although that didn't happen often). She would also, without asking, try to get us the cheapest price on the floor by calling the floor vendor. She also worked with us when we had some unusual installation request. When we install tile in our kitchen and bathrooms, we will absolutely use them again. Also, did I mention that they removed carpet, leveled the floor, and installed glued-down engineered on 2200 sq ft in 4 days?!!!! The guys worked so hard and were so professional. Oh, and they moved all the furniture themselves! If you choose them, you will not be disappointed.

Source: icon-google Google
avatar

Darrell Kelemen

Date: 2019-11-27 21:19:34

We wanted to replace about 1,200 sq foot of old carpet downstairs. We tried getting quotes and dealing with large box store retailers, but did not have a good experience. We decided to get a quote from Five Star because they were local and close to our home. Samantha came out and was very professional. She quickly measured and made the entire process a pleasant experience. She promptly provided us with a reasonable quote, everything was handled by docusign, and they scheduled the work the next week. The crew arrived on time, helped move furniture, and quickly removed all our old carpet. They leveled the floors and had the entire install completed in two days. The crew was very professional, hard working, and meticulous. They did a great job on our floors. I will be using Five Star Flooring for all my flooring and bathroom renovations moving forward. If you are considering new floors, do not waste your time with box stores or other large companies. Go see Five Star Floors and support our local business owners. They are doing outstanding work. Thanks Guys,

Source: icon-google Google
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Kunal Dave

Date: 2024-07-10 19:26:51

Mike and his team did an excellent job remodeling our downstairs and kitchen! The guys went above and beyond like helping to move furniture and install appliances. All of the craftsmen were professional and did a great job! (Electric, plumbing, walls, paint, countertops and flooring). Thanks to Gabriel, Ramiro and the team for all the hard work!

Source: icon-google Google
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Jonathan Holland

Date: 2021-03-13 22:10:02

We had a wonderful experience with Five Star Floors. While we originally had samples and estimates from another large company, we decided to check them out as they were right around the corner. Kelley did a great job in helping us select the tile that matched what we liked in the sample we had, as well as giving us guidance on other color considerations throughout our home. We stressed that we wanted to have the install done quickly as we were going back to our office jobs, and the team was great on getting the material in and scheduling the install within a week and a half. The install was completed in about 2-3 days, and the installers were courteous and careful, covering most of our surfaces before beginning, and leaving no mess when they finished up. We couldn’t be happier with the finish and workmanship, and with our dealings with Five Star Floors.

Source: icon-google Yelp
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Tim K.

Date: 2025-02-24 21:35:53

Mike, Dana and all the crew were amazing. They totally tore down and refinished our master bathroom to perfection. Mike is very nice, cooperative, helpful and attentive to the services we requested. The quality of their work is stellar as they went above and beyond to make sure we were happy. We got an amazing looking bathroom, and it was affordable with value for the costs. We recommend 5 Star Flooring without hesitation and will be using them soon for other projects. Tim and Laurie Kightlinger League City, Texas

Source: icon-google Yelp
avatar

Gabriel C.

Date: 2020-07-08 15:28:24

Did a great job on my stairs! Very helpful team. Emily was easy to work with and made me feel like I was a valuable customer. Price was extremely good on a 1000 sq ft of carpet. Install and out the door of $2000.

Source: icon-google Yelp
avatar

Melissa G.

Date: 2020-01-19 23:19:43

I went to this store because I'd heard so many good things, and I was very disappointed! I came in Sunday, the ONLY customer in the store and the girl working could not have been more bothered that I was in there. I asked about laminate flooring for her to say, they're all right in front of you. I asked about pricing, she said they change every 30 days. I asked ok , well I'm new to this can you give me a ballpark on prices so I know where to start, she answered I don't have them memorized. I asked again, well ok this is where I'm looking to have them installed, what all is required. She said like what, the materials you need? She answered if you're putting in the kitchen, i recommend vinyl, and they're all on the back row. All while she sat there making her tea. So I walked out. Went to Floor and decor and they were VERY helpful, answered all my questions, told me about the products, difference between laminate vs. Vinyl. I will NOT be buying anything from 5 star and will let other people know how terrible their staff is.

FAQ About 5 Star Floor League City — Based on Independent Research

What materials can I order a countertop from 5 Star Floor League City?

What types of spaces does 5 Star Floor League City fabricate countertops for?

What shapes of kitchen countertops does 5 Star Floor League City fabricate?

What countertop design styles does 5 Star Floor League City most often implement in League City, TX?

What is the service area of 5 Star Floor League City?

What types of clients does 5 Star Floor League City work with?

Does 5 Star Floor League City have its own countertop fabrication facility?

Does 5 Star Floor League City offer any discounts on countertop fabrication in League City, TX?

What is the price category of 5 Star Floor League City in League City, TX?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from 5 Star Floor League City?

What is the fabrication and installation timeline for a countertop at 5 Star Floor League City?

How long does it take 5 Star Floor League City to prepare a quote for countertop fabrication and installation?

Does 5 Star Floor League City offer cutouts for sinks, cooktops, or other elements?

What guarantees does 5 Star Floor League City provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on 5 Star Floor League City. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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