How to Fix Chips, Cracks, Scratches, and Remove Stains from Stone Countertops – Tips for Homeowners

Example of a Chip on a Stone Countertop. Photo sourced from the stock photo site Pexels.

Introduction

A countertop is more than just a functional surface—it’s a key design element that shapes the entire look of your kitchen. Over time, countertops endure heat, moisture, stains, and mechanical damage, raising an important question: should you repair it, or is it time for a full replacement?

When researching for this article, our team at The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. was shocked by what we found! Out of 50+ articles on countertop repair, one in five contained misleading or incorrect advice.

To clear up the confusion, we’re sharing real-life repair cases and practical guidance on what types of damage can be fixed and when it’s time to bring in professionals for a lasting solution.

1. Real Cases of Countertop Repairs: When Can It Be Fixed?

Over time, countertops—whether granite, marble, quartz, or quartzite—can develop damage that may seem serious but is often repairable. Knowing when a simple fix is enough and when a full replacement is necessary can save you both time and money.

As experts in this field, we’ve seen countless cases where major repairs weren’t needed—a proper fix can extend the lifespan of your countertop for many years.

Reminder: Before using any products mentioned in this article, carefully read the instructions and consult with the seller. Some ingredients may not be suitable for your countertop and could cause damage. Since every material has unique properties, product selection should be customized to your specific needs. Our recommendations are for guidance only and should be used with consideration.

1. Scratches on the surface of the countertop

Example of Scratch Removal on a Stone Countertop. Photo sourced from Pinterest (@smithsurface)

Scratches are one of the most common types of damage found on granite and marble countertops. However, there’s no need to panic—if the scratches are shallow, they can often be removed through polishing.

For marble countertops, a great option is Marble Polishing Powder, which helps restore shine and conceal minor scratches. For granite surfaces, Granite Gold Polish is an excellent choice, as it effectively removes knife marks and other surface blemishes.

2. Chips and Cracks

Example of Crack Repair on a Stone Countertop.
Photo sourced from Pinterest (@smithsurface).

Marble and granite countertops are prone to chipping and cracking when subjected to strong impacts. In most cases, these damages can be repaired using epoxy resin or a specialized adhesive designed for the specific material.

For example, the Granite, Marble & Porcelain Repair Kit is an excellent choice for stone countertops, as it effectively fills cracks and chips, ensuring strength and long-lasting durability.

3. Stains and Contaminants

Example of Stain Removal on a Stone Countertop.Photo sourced from Pinterest (@norphuscalyptis)

Natural stone countertops, such as marble and granite, are porous and can absorb liquids if not properly sealed or if the sealant has worn down over time. Stains, particularly on light-colored surfaces like marble and quartz, are a frequent concern. Thankfully, effective solutions are available to tackle these issues.

One reliable option is Gold Daily Cleaner, Sealer & Polish for Granite, Marble & Natural Stone Surfaces, which effectively removes stains from coffee, wine, and oils, keeping countertops clean and well-maintained.

While minor scratches, chips, and stains can often be treated at home, some damages go beyond DIY solutions. Let’s explore when it’s best to seek professional help.

2. Signs that repair Is no longer an option

Example of a Cracked Granite Countertop.Screenshot taken from the YouTube video "Granite Repair."

Not all damage can be repaired, and in some cases, replacing the countertop is the only solution. Let’s look at situations where repairs are no longer effective.

1. Deep Cracks or Structural Damage

If a countertop develops deep cracks that affect not only the surface but also the internal structure, repairs may no longer be an option. For example, if granite has cracked all the way through, restoring it can be extremely difficult. In such cases, it's best to consult a professional contractor about replacing the countertop.

2. Deformation and reshaping

Some materials, such as quartz or marble, can warp from prolonged exposure to high temperatures. If the countertop has lost its original shape, repairing it is unlikely to bring the desired result. In such cases, it is better to order a new countertop to avoid future performance problems.

3. Repair vs. Replacement: How to Make the Right Choice?

When damage appears on your countertop, it's essential to evaluate the extent of the issue before deciding whether to repair or replace it. The right approach depends on the type and severity of the damage.

DIY Tips for Checking Countertop Damage

To determine if your countertop can be repaired, try these simple steps:

• Assess the depth of the damage. Minor scratches and surface stains can often be fixed at home, but if the damage penetrates multiple layers, professional help may be required.
• Press gently on the damaged area. If a crack or chip shifts, expands, or feels unstable, it's a clear sign that replacement is the best option.
• Check for discoloration. Acidic substances can leave stains on marble and other porous stones, which may be removable with specialized cleaners. However, if the stone has lost its structure or deep color, replacement might be the only solution.

4. When to Call a Contractor: Why Professional Repair Matters

Repairing stone countertops—whether granite, marble, quartz, or quartzite—requires specialized knowledge and experience. While some minor damages can be fixed with DIY methods, there are situations where hiring a professional is not just beneficial but essential.

Let’s explore why expert repair is important and how to choose the best specialists for the job.

Why Hiring a Professional is the Best Choice

Choosing a professional contractor for countertop repair comes with several major advantages:

• Saves Time & Effort – Experienced specialists can quickly and efficiently fix the issue using professional tools and materials, eliminating the need for trial-and-error or searching for repair supplies.
• Superior Quality – Professionals ensure that repairs blend seamlessly with the existing surface, which is crucial for premium materials like marble and granite. A poorly done DIY fix can lead to further damage and diminish the countertop’s appearance and longevity.
• Long-Term Protection – Many contractors provide warranties on their work, so if any issues arise later, you won’t have to pay extra for additional repairs.

Even if you can identify damage yourself, consulting an expert is always a wise decision. A professional can accurately assess the severity of the issue, helping you avoid costly mistakes and unreliable fixes.

To find a trusted contractor, check out the Honest National Ranking of the Top 500 Custom Countertop Fabrication & Installation Companies and select your city!

Conclusion

Timely countertop repairs can extend the life of your stone surface and save you money in the long run. Whether your countertop is made of granite, marble, quartz, or quartzite, even minor damage can escalate over time, leading to more costly repairs or even full replacement. Addressing scratches, chips, or stains early ensures a simpler, more affordable restoration process and helps maintain the beauty and durability of your countertop.

Don’t wait until the damage becomes irreversible—taking action now can preserve both the functionality and aesthetics of your kitchen. We hope this guide helps you make an informed decision and restore your countertop before issues worsen.

And when it’s time to find the best contractor in your city, trust The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. to connect you with top-rated professionals!