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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Knoxville, TN City Rating: We have identified this city as the primary city for this contractor.

Stone World Knoxville

since 1994

Examples of works performed by Stone World Knoxville

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About Stone World Knoxville — Ranked №3 Countertop Fabricator and Installer in Knoxville, TN

76.04

total score

The main rating value calculated from more than 30 indicators.
Exact value: 76.037793 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Stone World Knoxville, founded in 1994, ranked number 3 in Knoxville, TN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Stone World Knoxville among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Stone World Knoxville: Total Score & Key Ratings

The Total Score of 76.04 out of 100 achieved by Stone World Knoxville in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone World Knoxville has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.26 out of 5.

You can read detailed information and evaluations from our independent research of Stone World Knoxville’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone World Knoxville directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Stone World Knoxville

Stone World Knoxville has been making as commercial countertop installation as residential installation for 14 years. Experienced workers install countertops from quartz, granite, solid surface or recycled glass. The company has an access to the best importers of natural materials. Customers will be able to choose any shape and size for the future countertop. And a team of experienced designers will advise what will be the best variant in your kitchen, bathroom or office. You can also order fireplace surrounds, vanity tops, shower enclosure and floors. Stone World Knoxville is one of the largest stone fabricators in Tennessee.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.263628 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Stone World Knoxville

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Granite supplier

Countertop store

Marble supplier

Reviews about Stone World Knoxville

All (14)

Google (11)

Facebook (3)

Source: icon-google Google
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Frank Douglas

Date: 2024-08-31 15:13:30

Stone World Knoxville did all the Stone and Porcelain tops in our new home on the river. Selection and Service was simply the best! Fantastic workmanship and quality installation. We cannot recommend them enough.

Source: icon-google Google
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monika mazurek

Date: 2024-02-03 00:16:01

Top notch experience. Smooth process from taking measurements to installing countertops. Competitive prices! I highly recommend Stone World Knoxville.

Source: icon-google Google
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Steve C

Date: 2024-02-07 17:12:44

I've been trying very hard to work with Stone World. We are building a house and need 140SF of granite. We chose a primary granite, got the quotes and decided on a primary granite based on the quote. We went back in to choose a slab and we needed a quote on secondary granite. At this point, we are ready to place the order and select a slab. We were event ready to go to Triton to pick a specific slab, but were told by Riana to just browse what's in the parking lot on our own instead. While my rep is Robyn, she is now supposedly on maternity leave for the last several months. But, while she's on "maternity leave" she is still "sort of" working and refuses to let anyone else help her clients. She hasn't been in touch with me at all, and has given us quotes that are not in line with our needs because she has not spoken to me. In the store, Riana tries to be helpful but Robyn is a roadblock. To the point that Riana is hesitant to even talk with people in the showroom without Robyn's permission. And, now, the quote she gave us 2 months ago has increased in price by over $10 PSF, about 20% - supposedly because Fantasy Brown marble has gone from being very plentiful to now being "rare" and more expensive. I don't believe it and that doesnt align with what others have told us. Robyn also said the price was only good if we had already selected a slab from Triton, not for the stuff they have in stock. I don't believe that either for numerous reasons. This is essentially a bait and switch and I won't work with people who lie to me. I've also heard from my builder that Stone World chose not to follow his specific instructions and ended up parking trucks on new sod - ruining it and tracking mud through the new home. He's just as happy to work with someone else. Sorry, I do believe the service is good and you would do a quality installation. But, the difficulty in working with you and the lack of communication combined with a lack of understanding and apparent interest in our project we are now looking elsewhere. I could end up paying more, but I won't deal with a company that doesn't respect me.

Source: icon-google Google
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Betsy Allison

Date: 2019-07-08 22:03:53

Stoneworld did a great job on the granite for my newly remodeled kitchen. Riana was very helpful during the granite selection, and continued to answer any and all questions during the process. The installers were efficient, professional, and left everything clean when they left. I would highly recommend Stoneworld!!

Source: icon-google Google
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Kelsey Brumett

Date: 2024-01-10 15:56:21

Wonderful experience with Stone World. Not only do they have a great selection of stone, but also very prompt, courteous and professional. Would definitely use them for our next project and refer them to others as well. Thank you for a great experience.

Source: icon-google Google
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MrLewis 0

Date: 2024-09-12 23:53:23

They were competitively priced with other companies in Knoxville, material arrived in a timely manner. We had an issue with some damage, which they had a technician tried to blend in, but we ended up coming to an agreement that satisfied both parties. The installers did a decent job, but I had to redo a couple small details. Overall I would do business with them again.

Source: icon-google Google
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Andrew Kittle

Date: 2024-08-08 18:39:32

I personally purchased counter tops from Stone World for our large kitchen and 5 bathrooms. They had to be removed and replaced because the builder mismeasured. I was not informed of any of this as the customer. The builder and stone world talked behind my back, and decided to cut the counter tops right down the middle and not even seam them cleanly. I paid for new solid counters and got a terrible product. I spoke with Louwrens from Stone world he informed me of the details and refuses to put them in writing, that's because he doesn't want to lose potential business with this builder. This company lacks integrity and had disappointed me as a customer.

Source: icon-google Google
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Sharon Wilhoite

Date: 2017-06-10 00:30:02

I love my new kitchen. If you are looking to make a great investment in your home, let Superior Stone replace your counters in your home. You won't regret it!

Source: icon-google Google
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James Buttrick

Date: 2023-08-19 01:21:59

Riana and staff was great to work with! Service after the sale was fantastic! We had one spot in our Island and it was replaced with out question! The Quartz is beautiful and completes our new kitchen! Thank you team Stone World!

Source: icon-google Google
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Bill Law

Date: 2023-12-12 12:52:41

My wife and I used Stoneworld for a new granite bathroom countertop prior to putting our house on the market. Their staff was very courteous, efficient and professional, and we were well pleased. We subsequently moved into a new home 5 months later that already had a large stone top on an island, but needed 2 holes drilled for a soap dispenser and pushbutton disposal switch. I contacted Louwrens and Riana, who actually sent their staff out THAT DAY to provide this service and didn't even request any payment! What a refreshing change from big-box stores with impersonal service! These are good people who treat their customers well and deserve our enthusiastic support. Bill 12/2023

Source: icon-google Google
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Mark Ashmeade

Date: 2019-05-06 15:57:48

Can't recommend StoneWorld enough. They did a fantastic job of the beautiful granite in our new house. Timely, professional, nothing but praise for Stone World. Great looking result for a very reasonable price.

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Chris Branch

recommends

I can’t thank Stone World enough for such an amazing job. I am so pleased with how the kitchen and Vanities turned out. Hester did such a beautiful Job on designing the kitchen and Stone World on choosing the right slab to match. The Stone World team was very professional and a pleasure to work with. I still can’t find any lines on the cuts made during fabrication? Can’t wait to entertain and show off my new addition..

Source: icon-facebook Facebook
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Jessica Giglione Wolstenholm

recommends

Stone World did both our kitchen and bathroom granite and both times we had the most wonderful experience with them. Their sales and installation teams were so helpful, kind, timely, and reliable. Our counters look beautiful!! I highly recommend Stone World!

Source: icon-facebook Facebook
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Rachel Teague

doesnt_recommend

Quoted Stone World with Costco Membership. Sales rep sent me pricing on countertops then called to tell me she couldn’t sale me that brand because I was a Costco customer. The brand they can sale with Costco was more expensive than what she had quoted me. The store refused to sale me the less expensive countertops. My husband spoke to management and they refuse to let us order the cheaper product. Do yourself a favor and go somewhere else that stands behind their mistakes. The customer shouldn’t suffer for a employee who made a mistake.

FAQ About Stone World Knoxville — Based on Independent Research

What materials can I order a countertop from Stone World Knoxville?

What types of spaces does Stone World Knoxville fabricate countertops for?

What shapes of kitchen countertops does Stone World Knoxville fabricate?

What countertop design styles does Stone World Knoxville most often implement in Knoxville, TN?

What is the service area of Stone World Knoxville?

What types of clients does Stone World Knoxville work with?

Does Stone World Knoxville have its own countertop fabrication facility?

Does Stone World Knoxville offer any discounts on countertop fabrication in Knoxville, TN?

What is the price category of Stone World Knoxville in Knoxville, TN?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone World Knoxville?

What is the fabrication and installation timeline for a countertop at Stone World Knoxville?

How long does it take Stone World Knoxville to prepare a quote for countertop fabrication and installation?

Does Stone World Knoxville offer cutouts for sinks, cooktops, or other elements?

What guarantees does Stone World Knoxville provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone World Knoxville. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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