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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Indianapolis, IN City Rating: We have identified this city as the primary city for this contractor.

Majestic Stone Imports

since 2004

Examples of works performed by Majestic Stone Imports

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About Majestic Stone Imports — Ranked №1 Countertop Fabricator and Installer in Indianapolis, IN

72.73

total score

The main rating value calculated from more than 30 indicators.
Exact value: 72.730582 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Majestic Stone Imports, founded in 2004, ranked number 1 in Indianapolis, IN in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Majestic Stone Imports among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Majestic Stone Imports: Total Score & Key Ratings

The Total Score of 72.73 out of 100 achieved by Majestic Stone Imports in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Majestic Stone Imports has a rating of 4.3 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.12 out of 5.

You can read detailed information and evaluations from our independent research of Majestic Stone Imports’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Majestic Stone Imports directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Majestic Stone Imports

With more than 20 years of countertops industry expertise, it has successfully completed installation of over 16,000 projects in the residential and commercial sectors across the Midwest. For decades, the firm has been satisfying clients' needs for stone countertops by supplying only the finest products. The team's familiarity with modern aesthetics and techniques will assist in the creation of a really distinctive environment. Every project's cost is carefully estimated to make sure it stays within plan. The firm has earned a reputation as one of the most reputable countertops companies in Indiana because to its dedicated and knowledgeable customer care and support staff.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.11915 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.8

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

2.3

Slow

Affordability

4.2

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Majestic Stone Imports

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Service guarantee

Credit cards

Debit cards

Accepts Credit Cards

Street Parking

Private Lot Parking

Open to All

In store shopping

Countertop Installation

Kitchen & Bath

Countertop store

Reviews about Majestic Stone Imports

All (17)

Google (10)

Facebook (5)

Yelp (2)

Source: icon-google Google
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John Greene

Date: 2024-06-05 22:32:55

Can’t get a return phone call after leaving messages. Bad customer service

Source: icon-google Google
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Tommy Ailes

Date: 2019-09-07 01:35:33

Just had my kitchen Stone installed. Fantastic company to work with. Ask for Michelle she is awesome! Installers were top notch and iced the cake for us with a flawless install. Thanks to everyone at Majestic!

Source: icon-google Google
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Jim Monahan

Date: 2022-03-15 22:49:15

We are so happy with our countertops. Working with Majestic Stone Imports was a pleasure from start to finish. The counter top we wanted was back ordered, they gave us options, when we chose to wait, they updated us frequently with emails. They scheduled the install, where on time, polite, professional, and efficient. They did a fantastic job.

Source: icon-google Google
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Lynda Beckel

Date: 2021-04-10 16:47:10

We went with Majestic because of their competitive pricing. We ended up with beautiful granite counters that were professionally installed correctly the first time. The backsplashes needed to be recut, but they came back within a week to install those. We were very happy with Jodi’s customer service and Ruben’s installation.

Source: icon-google Google
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Lindsay Keyes

Date: 2023-02-17 14:28:40

This company and their workers are very efficient and very good in communicating with their customers! My granite countertop was installed, flawlessly, and efficiently. The product is exactly what I asked for, and there were no surprises. Lily Cohen is great at communicating with customers and she really helped me through the process of picking out granite for my kitchen. I couldn’t be happier! Thank you to everyone at Majestic stone!

Source: icon-google Google
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Michael Trammel

Date: 2023-12-11 17:36:54

Have someone installing it that knows how to speak English to be able to talk to the customer. Have the installer use tools versus bump the countertop with his/her/their hip to place it and tearing up drywall. Then trying to cover up the drywall issue with silicone and then leaving silicone all over the wall once done. Also hitting the wall multiple times and scratching the paint on the wall where we have to repaint now. All of this and nothing was communicated and he/she/they didn’t say anything. Tried to ask a question if I needed brackets and he/she/they had no idea what I was saying and said not on paper. I fixed some of the issues and didn’t take photos of them. Horrible experience. I should have done it myself. Update: 12/11/23 They called a week after they said they would and I still don't have an answer on if we need brackets or not. They said they would call back to send someone out, but still no call. I don't understand how they are organized there, and no apology for the installers damaging the walls and trying to cover up their mess up.

Source: icon-google Google
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Jeffrey Dunn

Date: 2024-07-04 21:01:35

We are not happy with the half wall stone shelves. As you can see the two pieces are not level or centered. One of them even has a defect on the bottom. When I pointed it out to the installer, I was told it was the way it was manufactured. It’s their job to not use a bad section. I think they need replaced. They also then are charging us to remove the old half-wall tops. We also purchased the main countertop for our kitchen which is nice. We planned to do a backsplash with them but now are reconsidering. Hopefully can find another vendor with the same stone. Update- Since this review Majestic Stone has made things right. They replaced both half wall tops and they have done the backsplash. Our kitchen is absolutely beautiful. I have increased their star rating from two to five.

Source: icon-google Google
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Clayton

Date: 2019-04-07 16:35:57

They were the supplier/installer on granite counters purchased through Lowes and did an excellent job. Not a single complaint about any part of the process from start to finish. The backsplash is not yet installed in the attached pic but the counters look and fit great.

Source: icon-google Google
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Jennifer Frank

Date: 2024-07-16 15:35:58

We redid our kitchen a couple of months ago!! We had a great experience with MSI! Professional, friendly and got the job done in a timely manner! We love our countertops!

Source: icon-google Google
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Eric Stoner

Date: 2024-10-24 16:03:50

I worked with Jodi for my install. They were communicative and on time as promised. The counters are beautiful and what we ordered. Can't beat that! They did have a slight delay because one piece of the top broke, they came out anyway and did what they could. The remaining piece (island) was installed 2 days later. Any unfortunate events can happen, I like when companies are upfront/honest and make it right. Exactly what they did. No complaints from me. Thanks for the help Jodi.

Source: icon-facebook Facebook
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Bonita Hunter Burtner

doesnt_recommend

They are a terrible company. Installed our countertop four times and it still did not look good. They agreed to a dollar settlement and then did not pay. We are prepared to go to court if necessary.. Save yourself a lot of time stress and money. Go anywhere else!

Source: icon-facebook Facebook
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Perry Hoffman

recommends

I’m the guy who did most of his own kitchen remodel. Countertops were one of two areas I knew I needed professional help with. Worked with Majestic Stone Imports on selection (had the best in the city), design help to facilitate a beautiful finished product and of course their installation. Probably the easiest piece of remodel. They committed to a time frame and kept it. Provided me with requirements they required to insure success. It was simply a very positive customer experience. Bravo!

Source: icon-facebook Facebook
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Cassie Mitchell

recommends

Our new granite counter tops look great! Unfortunately when they were installed the installers did not do a great job of making it level. However I voiced my concern and Chris Brown with Majestic Stone reached out to me immediately and apologized and personally came out to my home with his project manager 2 days after installation to rectify the situation and fix the issue. His communication and customer service was top notch. While anyone would want their project done right the first time I am happy that Majestic takes pride in their work and were quick to fix their mistake and leave me with a counter I love!

Source: icon-facebook Facebook
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Jolene Petrusky Johnston

recommends

We have used Majestic twice and have had an excellent experience both times. We especially appreciated the advice and TLC from Kylie on our project this year. We highly recommend Majestic!

Source: icon-facebook Facebook
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Parker Ahr

recommends

We worked with Bob and Kylie to redo our kitchen countertops. We are very happy with the quality of the stone and all of the different options. It was a very smooth process at a very reasonable price. I highly recommend Majestic to anyone looking for granite!

Source: icon-google Yelp
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Kellie C.

Date: 2021-05-05 00:47:39

From ordering to installation everything was perfect with our new quartz countertops thank you so much for the professionalism the measuring to the installation

Source: icon-google Yelp
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Andria G.

Date: 2019-06-13 14:38:12

Simply in love with the service and selection of this company! I was sent here by my kitchen designer to look at stone slabs and was fascinated with all the choices available. I highly recommend going to look at the slabs so yuh can see the wife degree of styles, movement and color tones even within the same type of stone. I worked with Kira. She was friendly and very helpful in explaining different types of finishes and care. Lily at the front desk is cheerful and goes out of her way to make you feel comfortable. I suggest calling to make sure someone is available to go in the show room with you as customers are not allowed alone. Closed toed shoes work best but not necessary. This is a working warehouse so be prepared for dust and forklifts. Be sure to take a sample of your choice home with you. Samples are free and work great to pick other coordinating items in your projects. Also view the cut edge styles to really get a great idea of the perfect style. When the measurer came to my house he was excellent!! He took his time to help me make overhand decisions and offered terrific ideas. I appreciated his honesty and knowledge base. Very Professional!!

FAQ About Majestic Stone Imports — Based on Independent Research

What materials can I order a countertop from Majestic Stone Imports?

What types of spaces does Majestic Stone Imports fabricate countertops for?

What shapes of kitchen countertops does Majestic Stone Imports fabricate?

What countertop design styles does Majestic Stone Imports most often implement in Indianapolis, IN?

What is the service area of Majestic Stone Imports?

What types of clients does Majestic Stone Imports work with?

Does Majestic Stone Imports have its own countertop fabrication facility?

Does Majestic Stone Imports offer any discounts on countertop fabrication in Indianapolis, IN?

What is the price category of Majestic Stone Imports in Indianapolis, IN?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Majestic Stone Imports?

What is the fabrication and installation timeline for a countertop at Majestic Stone Imports?

How long does it take Majestic Stone Imports to prepare a quote for countertop fabrication and installation?

Does Majestic Stone Imports offer cutouts for sinks, cooktops, or other elements?

What guarantees does Majestic Stone Imports provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Majestic Stone Imports. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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