The Granite Shop

We were unable to assess the staff friendliness of The Granite Shop. Unfortunately, we were unable to reach The Granite Shop during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, The Granite Shop remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting The Granite Shop directly to gain a full understanding of their level of service.

We rate the staff expertise of The Granite Shop as Good. The staff member from The Granite Shop who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at The Granite Shop may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of The Granite Shop. Unfortunately, as part of our mystery shopper research, we were unable to determine when The Granite Shop was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, The Granite Shop remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to The Granite Shop directly for more accurate information.

We note that The Granite Shop has a dedicated office. Our research revealed that The Granite Shop operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Granite Shop directly to confirm the latest details.

We note that The Granite Shop has its own production facility. Our research revealed that The Granite Shop operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Granite Shop directly to confirm the accuracy of this data.

We were unable to confirm whether The Granite Shop offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if The Granite Shop provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, The Granite Shop remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to The Granite Shop directly for more information.

We rate the production time of The Granite Shop as Very Fast. Our mystery shopper research revealed that The Granite Shop quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. The Granite Shop is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by The Granite Shop during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with The Granite Shop.

We rate the deposit level of The Granite Shop as Standard. The Granite Shop requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by The Granite Shop may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from The Granite Shop.

We did not receive quote preparation data from The Granite Shop. Unfortunately, The Granite Shop did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, The Granite Shop remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting The Granite Shop directly to clarify timelines and conditions.

We rate the price level of The Granite Shop as Average. Our mystery shopper evaluation found that The Granite Shop quoted a price of $80.31 per square foot for Calacatta Idilio quartz and $70.88 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6698 for Calacatta Idilio quartz and $5911 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from The Granite Shop.