DI-MAX Stone

We rate the staff friendliness of DI-MAX Stone as Very Good. During our research, the staff at DI-MAX Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with DI-MAX Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting DI-MAX Stone directly to better understand their approach to customer service.

We rate the staff expertise of DI-MAX Stone as Very Good. The staff member from DI-MAX Stone who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at DI-MAX Stone may vary. We recommend contacting the company directly for more comprehensive information.

DI-MAX Stone is an experienced company, operating since 2002. Our research revealed that DI-MAX Stone began operating in 2002, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to DI-MAX Stone directly.

We note that DI-MAX Stone has a dedicated office. Our research revealed that DI-MAX Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting DI-MAX Stone directly to confirm the latest details.

We note that DI-MAX Stone has its own production facility. Our research revealed that DI-MAX Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting DI-MAX Stone directly to confirm the accuracy of this data.

DI-MAX Stone offers discounts for veterans. Our research revealed that DI-MAX Stone provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting DI-MAX Stone directly to confirm the accuracy of this data.

We rate the production time of DI-MAX Stone as Very Fast. Our mystery shopper research revealed that DI-MAX Stone quoted a project completion time of 7 days. This is the fastest possible time, placing them in the Very Fast category. DI-MAX Stone is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by DI-MAX Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with DI-MAX Stone.

We rate the deposit level of DI-MAX Stone as Standard. DI-MAX Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by DI-MAX Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from DI-MAX Stone.

We rate the quote preparation speed of DI-MAX Stone as Slow. Our mystery shopper research showed that DI-MAX Stone took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with DI-MAX Stone in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with DI-MAX Stone.

We rate the price level of DI-MAX Stone as Low. Our mystery shopper research revealed that DI-MAX Stone offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $69.96 per square foot, while for Carrara Morro quartz, the price was $69.96. These prices fall into the Low category, making DI-MAX Stone an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $5835 for Calacatta Idilio quartz and $5835 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from DI-MAX Stone.