Amanda from the Jax store was fabulous! We went on a Saturday, so she was the only person there to assist multiple people, and she did a great job! She took the time to listen to what we were looking for, and she called other stores to send us pictures of their existing inventory. We had a wonderful experience, and we cannot wait to see our new granite installed! We have been to several granite suppliers all over central Florida, and this was by far the best store!

Only looked at Granite here, they have a very large selection of all levels of granite. Their approach is unique in that they send you to browse alone, with instructions to take pictures of the tags on slabs that you are interested in. This worked for me and I appreciate it. Just be aware that the way the slabs are held upright is a tripping hazard. It's fine, you just need to exercise caution.

So i did acquire two lovely pieces of stone from this outfit on the recommendation of my fabricator. He recommended also, a composite sink which I saw there so I bought it. It’s probably the biggest mistake of my kitchen renovation because you can’t stop stains from forming on the bottom of this thing. I didn’t think it was tricky to remove stains, having been doing it for all the years of my life. But I can tell you that my 37-year-old cast-iron sink doesn’t have the stained this months-old sink does. When I called to find out, I was told I was cleaning it wrong. So now I’m stuck with an ugly stained sink in a newly renovated kitchen I waited my whole life for. It’s extremely upsetting. I really wouldn’t go here. They aren’t that helpful. Like the other people are saying. Probably because they’re not really set up for customers. They just deal with the fabricators. Go somewhere else.

Amanda in the Jacksonville location is a fabulous salesperson. We looked at slabs up and down Phillips Highway and were met by people who really didn't want to have anything to do with us, the customer who is ultimately paying the bill. All they asked us was were we registered and did we have a fabricator as it was pretty obvious they did not want to deal with us. When we stopped into Ace Granite on a Saturday no doubt, we were met with a smile and true salesmanship. Amanda took us through the warehouse and showed us the various different types of products they carried and how the pricing was in tiers based on levels of quality. She was very helpful and gave us great insight into why chose one type of material over another. We were fortunate to find the slabs of our choice and Amanda secured them for us. We have been back subsequently and have had her place all the slabs side by side to so we could look at them and determine the best fit color and detail wise for us. We are excited about having our kitchen completed. .She's a great reflection on the Company she represents and we are thankful we ran into her that hot Saturday morning a month or so ago! If you are in the market for slabs, don't bother with the others, go directly to Ace Granite and ask for Amanda. Thank you Amanda! Rob and Deb

I work with Amanda at Ace and I've never had a problem ever. I can always count on her to set up whatever order I need, get me a good price and make sure I get my shipments on time, I don't know what I would do without her! She should get a raise, really. But all over, Ace has been wonderful with their customer service and organization and exceptional products and availability as well as answering any questions I may have. They are always my first stop and almost always my last :D

My husband and I had such a wonderful experience with Ace Granite. Kim in the Jacksonville store went above and beyond working with me for over a month in finding the perfect stone for our project. The customer service was excellent and all of our questions were answered promptly and accurately. Kim made the process so much less stressful for us and we are so thankful for her help. The selection at Ace Granite was also top notch. They offer such beautiful stones. Highly recommend them for so many reasons!

ACE has provided great service! Very knowledgeable and welcoming. Amanda has helped me several times and always executes great customer service. I have great peace of mind when it comes to her care. Highly recommend you check out ACE for your next home project!

From the moment we walked in, their customer service was fantastic at the Jacksonville store! Kim has gone above and beyond to help us. We kept changing our mind and she has been very patient and accommodating to help us find something just right. Her excellent knowledge of the slabs paired with her great demeanor made it an enjoyable experience.