Worcester Marble & Granite

We rate the staff friendliness of Worcester Marble & Granite as Very Good. During our research, the staff at Worcester Marble & Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Worcester Marble & Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Worcester Marble & Granite directly to better understand their approach to customer service.

We rate the staff expertise of Worcester Marble & Granite as Excellent. The staff member from Worcester Marble & Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Worcester Marble & Granite may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of Worcester Marble & Granite. Unfortunately, as part of our mystery shopper research, we were unable to determine when Worcester Marble & Granite was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Worcester Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Worcester Marble & Granite directly for more accurate information.

We note that Worcester Marble & Granite has a dedicated office. Our research revealed that Worcester Marble & Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Worcester Marble & Granite directly to confirm the latest details.

We note that Worcester Marble & Granite has its own production facility. Our research revealed that Worcester Marble & Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Worcester Marble & Granite directly to confirm the accuracy of this data.

We were unable to confirm whether Worcester Marble & Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Worcester Marble & Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Worcester Marble & Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Worcester Marble & Granite directly for more information.

We rate the production time of Worcester Marble & Granite as Very Fast. Our mystery shopper research revealed that Worcester Marble & Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Worcester Marble & Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Worcester Marble & Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Worcester Marble & Granite.

We rate the deposit level of Worcester Marble & Granite as Standard. Worcester Marble & Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Worcester Marble & Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Worcester Marble & Granite.

We rate the quote preparation speed of Worcester Marble & Granite as Slow. Our mystery shopper research showed that Worcester Marble & Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Worcester Marble & Granite in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Worcester Marble & Granite.

We rate the price level of Worcester Marble & Granite as Average. Our mystery shopper evaluation found that Worcester Marble & Granite quoted a price of $64.69 per square foot for Calacatta Idilio quartz and $59.71 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $5395 for Calacatta Idilio quartz and $4980 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Worcester Marble & Granite.