contractor place 2
Grand Prairie, TX City Rating: We have identified this city as the primary city for this contractor.

Wholesale Granite Direct

since 2004

Examples of works performed by Wholesale Granite Direct

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About Wholesale Granite Direct

34.57

total score

The main rating value calculated from more than 30 indicators.
Exact value: 34.570565 out of 100.

Wholesale Granite Direct is a large-scale enterprise. The firm was founded over 20 years ago. Nowadays, it is a recognizable brand engaged in stone countertop manufacturing. The company supplies high-quality slabs and stores them in a warehouse. Customers can visit it and choose an appropriate product themselves. Employees are skilled in slab processing and guarantee countertop integrity. The enterprise provides accompanying services as well; workers replace countertops and take measurements to create well-fitting templates. Clients consult on all issues and get estimates when contacting managers.

More info

Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.946865 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

3.3

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

5

Very Fast

Price Level

2.1

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Wholesale Granite Direct for a Free Estimate

2800 W Division St, Arlington, TX 76012

Additional benefits of Wholesale Granite Direct

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Service guarantee

Checks

Credit cards

Debit cards

In store shopping

In store pickup

Delivery

Countertop Installation

Countertop store

Bathroom remodeler

Flooring contractor

Flooring store

Granite supplier

Kitchen remodeler

Reviews about Wholesale Granite Direct

All (15)

Google (8)

Facebook (7)

Source: icon-google Google
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toysyouhad

Date: 2019-05-31 20:19:47

We love Wholesale Granite Direct and have used them multiple times now. Our first experience was in our kitchen where they replaced our dated counter tops and back splash but this review is based on our master bathroom remodel. I could let the photos speak for themselves but...wow. Hope was our amazing salesperson though she was far more than that as she coordinated everything and did an amazing job helping us pick out great options for our old brown bathroom. We decided to not use a subcontractor and instead managed the project ourselves, primarily because our subcontractor wanted to use their own person for tiling. Good move on our part. We saved a ton of money and got the amazing tile, floor and counter work (with sinks) you see here. Wholesale Granite installed the floor, all quartz you see and all tile you see in the photos including the shower and window ledge. This is not a paid ad nor was I compensated in any way. Use this company - you will be impressed and happy you did so while saving serious money on costs and finishing exactly on time.

Source: icon-google Google
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Carolyn Smith

Date: 2023-10-30 18:15:12

Each time we were at Hilton’s we impressed with all the products available to view & select from. The staff was courteous and available to help with our needs & even stayed late if necessary. The staff who made visits to our home were always on time and completed their chores in a timely manner.

Source: icon-google Google
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Pat Carter

Date: 2024-02-08 15:42:50

I love this place and I was so happy that I found it! I started out having them do new counters and backsplash is in my kitchen. They did such an excellent job that I had them redo all four of my bathrooms next. Everything came out beautiful and very elegant! I was especially pleased with the support that my designer Bailee Harvey gave me. Let me make my own choices but guided me to beautiful examples of my taste. For one of the bathrooms I looked and looked for the right tile and then Bailey came across it and it was absolutely perfect. I also liked the way the rest of the team supported me and Bailee. If Bailee was out then Lauren and Sammy were there to help me and they were wonderful. Simon and the work Crews were also extremely courteous. They tried really hard to do an excellent job and succeeded. My home is now absolutely lovely thanks to this company

Source: icon-google Google
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Jennifer Robinowich

Date: 2021-10-19 14:28:10

Sami was so very helpful in the process of getting our kitchen remodeled. We cannot thank her enough and the quality of the work is fantastic.

Source: icon-google Google
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Tonnya Mucha

Date: 2023-11-12 22:22:22

Everything was top notch!! It all went so smoothly and your staff was so professional and took their time to make sure everything was done to perfection!! Thank you Lauren Kempa for your patience in our long time decision on our selection. We’re so happy and love our counter tops!! You’re a gem!!

Source: icon-google Google
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Wendy Wilson-Poth

Date: 2022-03-08 20:19:30

I’ve worked with Kateri and Sami on different houses now and they, the installers, and fabricators are amazing! I will always go to them in the future and refer my friends and family.

Source: icon-google Google
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Manuel Reyes

Date: 2024-01-19 21:55:23

Hiltons if by far the best company to handle your kitchen and bathroom counter tops. I have used them for numerous projects and they are by far the most organized and punctual company in the DFW. I have dealt with numerous granite companies and when i tell you they are on top of their game there is no other better in the business than them. From the owner to one of the best sales rep (Lauren K) are the gold standard in the industry. I have numerous customers compliment Lauren on her eye for design and color matching. Thank you very much for your assistance on my projects, and making my customers feel important!!

Source: icon-google Google
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Mike Young

Date: 2019-07-11 03:52:46

I actually cold called this company off of Google among others and got lucky. The man that I talked to turned out to be the owner and I could tell he was very knowledgeable about my project needs in just talking with him. When I came in to the store I was greeted by friendly staff and was referred to Kateri (the other owner) who took care of every aspect about my project. I have done granite projects before and they exceeded my expectations in both pricing and quality of craftsmanship by far. They will be doing my future projects and I have already referred one friend who asked if I knew a good granite person. Now you do too!

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Debbie Berry

doesnt_recommend

Not a good experience. According to my salesperson, Workers were misinformed and not told they needed to remove the backsplash. They had already begun to install the countertop before i called it to their attention. They had no tools to remove the backsplash and asked to borrow a hammer and literally tore up the walls including spaces above the area where the new backsplash was installed. Unfortunately, this was an additional cost for me as I had to call in another contractor to repair the wall. The entire experience was one large dust fest. They did nothing to control the dust, unprepared, just walked in to work without tools. A friend had to count out the remainder of the countertop because they didn’t have proper tools to do it. They could not communicate with me to answer my questions or address my concerns. After complaining to my salesperson, their workers made two additional trips; one to correct errors to the backsplash and a second to re-cut the countertop which was cut too wide and did not allow my stove to fit in place. The grout in my backsplash has crooked lines. They took no quality in their work. I would not recommend this company.

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Denise Duval Ludwig

recommends

Kateri worked with our designer and helped us choose the perfect quartz and subway tile for our kitchen. From our first meeting to the final installation we knew we were in expert hands. I love dealing with family owned companies and highly recommend Hiltons!

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Cheree Eller

recommends

Alexa is great to work with. Their team did a beautiful job on our granite countertops and backsplash.

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Pamela Bush Murray

recommends

We only call Hilton’s for our home needs.

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Chris Garrett

recommends

They did an awesome job on our counter tops! We will definitely be recommending them in the future

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Angelica Graham

recommends

Awesome customer service! This place had the match to our already existing granite. Thank you to Hope and Jennifer for being so helpful and kind throughout this process.

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Tonya Olson Walter

recommends

We had a great experience with Wholesale Granite Direct. We were looking for multiple pieces of granite for various spots in our house (e.g. laundry, powder room, hallway desks) and with all of those different types of granite (we used 3 different types), measurements, backsplash requirements, and different edging, it all came out beautifully. Everyone was friendly and super helpful from sales, to templating, to install. Love the outcome!

Contact Wholesale Granite Direct for a Free Estimate

Choose the Way That Works Best for You!

2800 W Division St, Arlington, TX 76012