Town Granite

We rate the staff friendliness of Town Granite as Excellent. Our mystery shopper research revealed that the staff at Town Granite provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Town Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Town Granite directly to better understand their approach to customer service.

We rate the staff expertise of Town Granite as Excellent. The staff member from Town Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Town Granite may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of Town Granite. Unfortunately, as part of our mystery shopper research, we were unable to determine when Town Granite was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Town Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Town Granite directly for more accurate information.

We note that Town Granite has a dedicated office. Our research revealed that Town Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Town Granite directly to confirm the latest details.

We note that Town Granite has its own production facility. Our research revealed that Town Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Town Granite directly to confirm the accuracy of this data.

Town Granite offers discounts for veterans. Our research revealed that Town Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Town Granite directly to confirm the accuracy of this data.

We rate the production time of Town Granite as Very Fast. Our mystery shopper research revealed that Town Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Town Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Town Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Town Granite.

We rate the deposit level of Town Granite as Standard. Town Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Town Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Town Granite.

We rate the quote preparation speed of Town Granite as Average. According to our mystery shopper evaluation, Town Granite provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Town Granite.

We rate the price level of Town Granite as Above Average. According to our mystery shopper research, Town Granite quoted a price of $81.44 per square foot for Calacatta Idilio quartz and $70.82 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $6792 for Calacatta Idilio quartz and $5906 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Town Granite.