The Granite House

We rate the staff friendliness of The Granite House as Very Good. During our research, the staff at The Granite House demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with The Granite House’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting The Granite House directly to better understand their approach to customer service.

We rate the staff expertise of The Granite House as Excellent. The staff member from The Granite House who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at The Granite House may vary. We recommend contacting the company directly for more comprehensive information.

The Granite House is an experienced company, operating since 2001. Our research revealed that The Granite House began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to The Granite House directly.

We note that The Granite House has a dedicated office. Our research revealed that The Granite House operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Granite House directly to confirm the latest details.

We note that The Granite House has its own production facility. Our research revealed that The Granite House operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Granite House directly to confirm the accuracy of this data.

We were unable to confirm whether The Granite House offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if The Granite House provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, The Granite House remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to The Granite House directly for more information.

We rate the production time of The Granite House as Very Fast. Our mystery shopper research revealed that The Granite House quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. The Granite House is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by The Granite House during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with The Granite House.

We rate the deposit level of The Granite House as Standard. The Granite House requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by The Granite House may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from The Granite House.

We rate the quote preparation speed of The Granite House as Slow. Our mystery shopper research showed that The Granite House took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with The Granite House in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with The Granite House.

We rate the price level of The Granite House as Average. Our mystery shopper evaluation found that The Granite House quoted a price of $72.59 per square foot for Calacatta Idilio quartz and $56.58 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6054 for Calacatta Idilio quartz and $4719 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from The Granite House.