The Countertop Center

We rate the staff friendliness of The Countertop Center as Very Good. During our research, the staff at The Countertop Center demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with The Countertop Center’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting The Countertop Center directly to better understand their approach to customer service.

We rate the staff expertise of The Countertop Center as Very Good. The staff member from The Countertop Center who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at The Countertop Center may vary. We recommend contacting the company directly for more comprehensive information.

The Countertop Center is an established company, operating since 2004. According to our research, The Countertop Center has been in business since 2004, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting The Countertop Center directly to confirm the accuracy of the details.

We note that The Countertop Center has a dedicated office. Our research revealed that The Countertop Center operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Countertop Center directly to confirm the latest details.

We note that The Countertop Center has its own production facility. Our research revealed that The Countertop Center operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting The Countertop Center directly to confirm the accuracy of this data.

We were unable to confirm whether The Countertop Center offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if The Countertop Center provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, The Countertop Center remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to The Countertop Center directly for more information.

We rate the production time of The Countertop Center as Very Fast. Our mystery shopper research revealed that The Countertop Center quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. The Countertop Center is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by The Countertop Center during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with The Countertop Center.

We rate the deposit level of The Countertop Center as Standard. The Countertop Center requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by The Countertop Center may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from The Countertop Center.

We rate the quote preparation speed of The Countertop Center as Slow. Our mystery shopper research showed that The Countertop Center took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with The Countertop Center in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with The Countertop Center.

We rate the price level of The Countertop Center as Average. Our mystery shopper evaluation found that The Countertop Center quoted a price of $89.33 per square foot for Calacatta Idilio quartz and $79.14 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7450 for Calacatta Idilio quartz and $6600 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from The Countertop Center.