Texas Custom Granite Co.

We rate the staff friendliness of Texas Custom Granite Co. as Excellent. Our mystery shopper research revealed that the staff at Texas Custom Granite Co. provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Texas Custom Granite Co.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Texas Custom Granite Co. directly to better understand their approach to customer service.

We rate the staff expertise of Texas Custom Granite Co. as Excellent. The staff member from Texas Custom Granite Co. who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Texas Custom Granite Co. may vary. We recommend contacting the company directly for more comprehensive information.

Texas Custom Granite Co. is an experienced company, operating since 2003. Our research revealed that Texas Custom Granite Co. began operating in 2003, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Texas Custom Granite Co. directly.

We note that Texas Custom Granite Co. has a dedicated office. Our research revealed that Texas Custom Granite Co. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Texas Custom Granite Co. directly to confirm the latest details.

We note that Texas Custom Granite Co. has its own production facility. Our research revealed that Texas Custom Granite Co. operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Texas Custom Granite Co. directly to confirm the accuracy of this data.

Texas Custom Granite Co. does not offer discounts for veterans. Based on our mystery shopper research, we found that Texas Custom Granite Co. does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Texas Custom Granite Co. directly for confirmation.

We rate the production time of Texas Custom Granite Co. as Very Fast. Our mystery shopper research revealed that Texas Custom Granite Co. quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Texas Custom Granite Co. is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Texas Custom Granite Co. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Texas Custom Granite Co..

We rate the deposit level of Texas Custom Granite Co. as High. Our research found that Texas Custom Granite Co. requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Texas Custom Granite Co.. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Texas Custom Granite Co. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Texas Custom Granite Co..

We did not receive quote preparation data from Texas Custom Granite Co.. Unfortunately, Texas Custom Granite Co. did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Texas Custom Granite Co. remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Texas Custom Granite Co. directly to clarify timelines and conditions.

We did not receive pricing information from Texas Custom Granite Co.. Unfortunately, Texas Custom Granite Co. did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Texas Custom Granite Co., which is recognized in our rankings for other parameters. We recommend reaching out to Texas Custom Granite Co. directly to obtain pricing details and further information.