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Allen, TX City Rating: We have identified this city as the primary city for this contractor.

Texas Best Countertops

since 2017

Examples of works performed by Texas Best Countertops

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About Texas Best Countertops

30.44

total score

The main rating value calculated from more than 30 indicators.
Exact value: 30.444967 out of 100.

Texas Best Countertops is a reliable manufacturer of highly durable countertops. The brand processes several stone species and has a trusted slab supplier. Specialists from the enterprise suggest installing stone surfaces to prolong serviceability. The brand has already furnished over 300 apartments from the moment of its foundation in 2000. Employees consult customers on all issues, help pick suitable stone species, and design custom templates for each case. If you install new countertops, you’ll enjoy perfect resistance to all environmental factors and original appearances that match modern interiors.

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Mystery Shopper Report

3.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.305499 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

1.2

Newcomer

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

1.9

Slow

Price Level

1.8

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Texas Best Countertops for a Free Estimate

10821 Composite Dr Suite 200, Dallas, TX 75220

Additional benefits of Texas Best Countertops

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Credit cards

Debit cards

In store shopping

In store pickup

Delivery

Countertop store

Reviews about Texas Best Countertops

All (8)

Google (8)

Source: icon-google Google
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Lauren Castro

Date: 2021-01-19 19:25:58

I used Texas Best Countertops to design and install my bathroom vanity and custom countertops in my new outdoor kitchen cabana. From concept to completion my experience was fantastic. The customer service was phenomenal and the selection was fantastic. Working with Jessie was the best! She took care of every detail. I highly recommend their services!

Source: icon-google Google
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Krystin Hamlett

Date: 2021-01-19 19:25:11

Nothing but the best to say about Texas Best Countertops! Amazing selection, even better customer service! I am beyond happy with their work, and looking forward to using them again in the near future. Thank you so much for everything!

Source: icon-google Google
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Carree Cates

Date: 2021-01-20 16:27:12

Most professional and detailed oriented company with outstanding customer service. Their work is by far the best in the Texas market. 5 stars for sure!

Source: icon-google Google
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Rachel Lambert

Date: 2021-01-20 03:12:00

My kitchen went from drab to fab thanks to Texas Best Countertops! But really, they did such an amazing job and the counters are more beautiful than I could ever dream of. Their customer service represents their product - high quality. 10/10 recommend.

Source: icon-google Google
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Karen Luu

Date: 2021-01-20 10:24:47

I’ve dealt with a handful of businesses that would just “do their job” and get it over with , but Texas Best Countertops is hands down the best people I’ve worked with. Their communication and response, work ethic, patience and quality is nothing short of outstanding. I have referred my mother to them with ease and have recommended to friends. Precious business like these are hard to come by!!!!

Source: icon-google Google
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Donna Pekich

Date: 2021-01-19 21:02:46

Wow! I’ll just start with that. I’ve been envious of new homes with gorgeous modern kitchens for years! JESSIE TRANSFORMED my “ old lady kitchen “ into a white, bright modern masterpiece. I’m So PROUD to wake up every morning , pour my coffee sit back and say “Ahhhhh”❤️

Source: icon-google Google
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Morgan Horton

Date: 2023-09-19 16:12:12

What an amazing company! I reached out to a few different companies and had horrible luck. I am so grateful for JD and his team. They did a beautiful job and supply gorgeous product. Everyone was helpful and professional.10 out of 10 recommend!

Source: icon-google Google
avatar

Latoria Pullar

Date: 2021-12-31 21:32:43

If I could give zero stars – I would. In my opinion, the product and workmanship here, is trash. I have pictures to back it up along with the personal experience. Review Topics: “Quartz” cut incorrectly (veins going in different directions, rounded edge on a large piece when entire rest of kitchen is squared). “Quartz” should not have to be sealed - beware, staining highly likely on this company’s “quartz.” Very sloppy workmanship. Expensive materials wasted. Labor unfamiliar with high end cabinetry and how to properly install, damaging appliances and cabinetry. Turnaround time – horrible. Communication – horrible. Clean up – horrible (our freshly painted walls and kitchen were left a complete mess). If you were looking for a high end company, because you have high end cabinets (custom Brookhaven) and appliances (Wolf, Miele, Sub-zero refrigeration) in your kitchen, this is not it. It’s the 31st of December and they first came to install the quartz the week of Thanksgiving. First, they brought “quartz” that was cut incorrectly. The veins on one of the large pieces did not go in the same direction as the rest of the countertops so we had to wait for them to bring a new piece that did align. Unfortunately, the new piece they brought had a rounded edge and the rest of the edges in the entire kitchen are all squared (square edges was what we ordered). We purchased expensive material for an entire wall in our kitchen that is now wasted. On one side of the wall the tile bulges out. The tile droops downward. The grout is inconsistent, sloppy and visibly seen outside of the area where the grout is supposed to be on paint, and nonexistent in some areas. We can’t install thousands of dollars’ worth of shelving we designed for this space until they correct the workmanship on the tile (backsplash/an entire wall). The materials will have to be replaced in order for the corrections to be made. The “quartz” provided by this company stains from simple things such as blueberries. Quartz should not have to be sealed. Our freshly painted walls were left filled with dust from cutting the counter in the kitchen. Our dishwasher was damaged along with our custom cabinets due to the labor being unfamiliar with installation involving high end materials. We hosted large parties for both Thanksgiving and Christmas and did not have a dishwasher to assist in clean up. For most, this may not seem like a big deal, but for someone in their 8th month of pregnancy with sciatica, it’s a big deal to have to stand and clean for hours after large parties and not have your dishwasher to assist. Final thoughts – I will not ever again use or recommend this company to anyone. Have no idea what the final product on my kitchen will be at this time. We have a very busy month ahead of us preparing for baby’s arrival and this situation is not something I was expecting to have to deal with. It’s extremely disappointing. (Remaining review located in screenshot, which includes company's response to some of the issues listed)

Contact Texas Best Countertops for a Free Estimate

Choose the Way That Works Best for You!

10821 Composite Dr Suite 200, Dallas, TX 75220