Taken for Granite and Marble

Source: Google

fbekafigo

Date: 2022-12-24 04:37:26

Jacob and Jimmy put beautiful quartz counters and a sink up today. The job is beautiful and they were professional and know what they were doing. Alexis has been helpful since the first time I called and began making inquires. Thanks to you all. fran

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Source: Google

Anna Shu

Date: 2020-11-11 21:43:51

We have hired this company (Taken for Granite and Marble) to install our master bathroom countertop. However, we are very disappointed with this company. This company cheated us and is the most dishonest company we have ever met. The job was started on 3/17 and we paid in full amount on the same day as Jake (owner of the company) requested and promised to finish the remaining job later. But after almost 8 months, the job is still not finished. The open gaps between backsplash and wall are still there (see Fig. 1.1-1.2); The faucets mounting holes are still not drilled (see Fig. 2). The worst thing is that they used cracked and damaged a portion of granite for the left side top and backsplash (see Fig. 3.1-3.4 and Fig. 4.1-4.2). Their Sale Rep. Mr. David Pridemore confirmed that Jake is going to replace it (see Fig. 5). On 8/6, Daniel from Taken Granite and Marble told us that they will not replace the damaged portion because the sales representative David Pridemore is no longer with the company and what he said doesn't represent the company. We were totally surprised with his argument. We all know that a company’s sales representative does represent a company’s sales agreement! Davis's agreement is effective no matter whether he left the company or not. Daniel also said that he is going to discuss with Jake and let us know how Jake wants to solve this problem. However, no one from the company has contacted us since then. As of today, the problem is still unresolved.

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Source: Google

Joanna Z

Date: 2022-03-23 22:31:43

Stay AWAY from this Company! I ordered Quartz with the installation from this company, spoke several times with Sales person Alexis and TJ and send a picture what exactly I want to be addressed on the backsplash design with my order. I was extremely specific about this design. Process of measurement and 50% deposit completed till Delivery time nightmare! NO one contact me prior cutting to review and get approval FOR acceptance what they design before cutting Backsplash piece! When I notice what I got I refused to accept this backsplash piece and told the installers to take it back because I didn’t order this way (see pictures) The installers ware so unpleasant and tolled me that they will leave this “as is “and on the top of that they going to leave 42”x120” island slab by the front door without installation their Boss Damian told them to do it this way. After I advised them about big Hazard around my home and Company Liability they back up. I had several phone calls with Damian S from Taken from Granit and Marble company negotiating to finalized this project. Damian agreed to correct his employees mistake only if I will Pay him additional $900 or he is not going to do anything to complete this order the way it supposed to be! Deposit $2600 not refundable. After I made additional payment Damian invite me to approve new backsplash Design! Be Aware … Very unprofessional and unethical business practices.

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Source: Google

Brandon Wetsch

Date: 2022-03-16 15:03:54

This company was excellent! TJ was very good at getting back to people and answering questions. He went out of his way multiple times and gave good advice. He was there through the while process. The installers, Mike and Richard were good people. They let you know everything they were doing. Call this company and ask for TJ to give you an estimate.

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Source: Google

MASON BOOTH

Date: 2021-04-23 18:20:58

Chris and Tony just finished installing granite tops on my outdoor bar and I am very pleased! They were professional and detail oriented. I was not pleased with the sales pricing from Damian. I heard one price point over the phone that included everything and then I was quoted extra costs for cutting around a column and cutting out a fire tray. I ended up paying significantly more than the original all inclusive price which feels like a bait and switch. Frustrating... I was in hurry and they offered to get my job done on my schedule which was great but I would recommend getting multiple quotes to avoid any confusion and be price competitive. Either way, my counters are in, look great and just in time for my daughters birthday party. The install crew was awesome! Thank you Chris and Tony!

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Source: Google

Roy Mireles

Date: 2022-02-28 20:34:47

Tj did a great job explaining the process. He was very knowledgeable about the business and was willing to help. Installation went well and the guys were very fast . Definitely would recommend them to anyone.

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Source: Google

Shannon Ivy

Date: 2022-12-04 22:08:25

Never again will I use this company they called me the night before they were scheduled to come and install counter tops and thought I was going to be able to have a plumber come out out on less than 24 hours notice, no way possible! so they come out the next day to do a countertop install in 3 rooms 2 bathrooms and a kitchen and they CUT MY PIPES! so here it is 3 weeks later and I’m having plumbing issues to do this company cutting my pipes, not to mention they install countertops and sinks but do not tell you they do not buy or purchase any of the FAUCETS which is MANDATORY FOR ALL NEW SINKS this is a horrible company, they also left dirt under every single counter, I would not pay this company 5 cents for anything sad thing is I was about to get an out door kitchen from them but with the way they set up my bathroom and kitchen I WILL NEVER use their Services again then try to charge me to SEAL THE COUNTER TOPS company is a rip off and I’ll be filing a complaint with the BBB AS WELL because I have pictures of all my cut pipes and no one has reimbursed me a dime!!! over $2,000 later and I’m still paying for issues!!!

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Source: Google

Scott Rutherford

Date: 2021-11-25 23:53:04

This company was amazing from start to finish. From the day we pulled into their granite yard on US41 to the completed installation., they were professional, thorough and very good at their job. Our cabinet installer missed a slight measurement and they were able to adjust and fix the issue. Matt, Jacob, Francis, and Joey made up the installation team and they were amazing. They even did the job a few days early so we could have before Thanksgiving. I will recommend them to everyone!! Thank you Taken for Granite!!!!!

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Source: Facebook

Cathleen Wallace Scott

Do NOT use this company. They are unreliable, don't return texts or calls and don't follow up when there is a warranty for services rendered. I have been trying for over 2 months to have my granite sealer (which by the way is a scam for extra money) either redone or refunded. John scheduled an appointment then stood me up and didn't even bother to contact me. He's had every excuse in the book to NOT fulfill my warranty with the company. BEWARE! They are a shady business!!

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Source: Facebook

Michael Cuffe

TJ and the guys were fantastic. Stayed late to make sure we were completely satisfied. They cleaned up after their dusty work and left us with nothing but smiles! Thank you!!!

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Source: Facebook

Shelley Hackbarth Linderman

The guys did a great Job. Very professional.

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Source: Facebook

Savannah Roberts

I highly recommend Taken for Granite and Marble. Great experience from beginning to end. Extremely knowledgeable and friendly. Happy to support a small business. ⭐️⭐️⭐️⭐️⭐️

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