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Lexington, KY City Rating: We have identified this city as the primary city for this contractor.

Su Casa Tile and Granite

since 1993

Examples of works performed by Su Casa Tile and Granite

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About Su Casa Tile and Granite

34.97

total score

The main rating value calculated from more than 30 indicators.
Exact value: 34.972757 out of 100.

For more than 20 years, Su Casa Tile and Granite has been one of the main suppliers of granite, quartz and other stone products in central Kentucky. The company manufactures custom-made kitchen, bathroom and vanity tabletops from materials of many types. The client only needs to select a slab from which experienced craftsmen will cut the countertop according to carefully measured layouts. Design consultants help customers to choose the color and texture of the stone slab so that it matches the room interior. The company takes on any project, be it a residential kitchen countertop, a fireplace or a bar counter, and also sells sinks and stone care supplies.

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Mystery Shopper Report

3.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.935822 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

5

Very Fast

Price Level

2

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Su Casa Tile and Granite for a Free Estimate

2551 Regency Rd UNIT 108, Lexington, KY 40503

Additional benefits of Su Casa Tile and Granite

Wheelchair accessible entrance

Wheelchair accessible parking lot

Gender-neutral restroom

Granite supplier

Countertop contractor

Fireplace manufacturer

Natural stone supplier

Stone cutter

Tile contractor

Tile store

Reviews about Su Casa Tile and Granite

All (8)

Google (8)

Source: icon-google Google
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Erick Shaedler

Date: 2018-04-13 18:41:15

I recently remodeled my kitchen and after shopping many granite places around Lexington decided on Su Casa. They simply had the best deal and the granite I wanted of everywhere I looked. Additionally, the in-office staff and the installers were great to work with. I went back to find a specialty tile as an accent for my kitchen and they took their time to understand my needs and worked to help me find the perfect tile. After a few months one of the seems in my granite split and they were speedy and receptive in fixing the problem, free of charge of course. I’ve been very pleased in this company and plan to continue working with them in the future.

Source: icon-google Google
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Charles Long

Date: 2020-10-16 05:12:12

Bad experience that started with potential. I had a very attentive start to my experience with Su-Casa through the design and selection process. They were communicative and professional. After the product was installed and incorrect, it was up to me to find a way to make it right. It was up to me to get in touch with them not the other way around. In the end I had a $2385 island top incorrect! Too long on one side and too short on the other. They did offer to shorten the side that overhung too far however that does not make the other side longer. The shop and install guys were top notch however, ownership was lacking. I had decided not to write a review, until I received an invoice I had paid 4 months ago! Really, Wow! I do my best to support local business and I am in the architectural industry. So buyer beware

Source: icon-google Google
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ianpwhite1

Date: 2015-01-07 22:33:25

Su Casa was very nice to work with. We just had our granite installed yesterday. The sales people were friendly and frequently in contact with us throughout the process. The install was quick, clean and did a pretty nice job. There was one place where the counter top did not sit flush with the cabinets and they were not able to caulk that area and there is a small gap there. Not really noticeable unless you're looking from underneath. All in all, I would recommend Su Casa.

Source: icon-google Google
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Lee Reynolds

Date: 2017-03-20 23:43:22

Su Casa has been my first choice for counter tops in more than 50 of my projects for kitchens and baths. Their sales professionals helped the clients during the selection process and kept price and budgets in mind. Templating is done accurately and fabrication to install is usually within 4-6 business days after template. Had a single issue on fabrication that delayed job by a few days only due to the stone quality was not met but I was communicated with as it happened and appreciated that quality was a top concern.

Source: icon-google Google
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Kim Crowley

Date: 2015-07-28 19:13:07

As an interior designer in Lexington, I deal with tile and stone almost on a daily basis. SuCasa has been and continues to be my go to shop for slabs and tile. They have the best variety of materials with pricing that works for any job budget. In the past two years, for approximately 40 different kitchens and bath remodels, I have never had an issue with their work performance. I would highly recommend David, Julia, Dede and staff!!

Source: icon-google Google
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Linda Grabon

Date: 2015-08-14 14:06:54

We went to Su Casa by accident, we visited other tile companies, and returned to Su Casa based mainly on price. Our experience was positive from beginning to end. All staff including installers were pleasant, accurate, and professional. The finished job in our kitchen is beautiful and came in a few hundred dollars than the original estimate. Our total experience with Su Casa was extremely positive and we highly recommend them to others.

Source: icon-google Google
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Jean Sheegog

Date: 2022-12-06 00:51:56

We highly recommend Su Casa! Su Casa has been great to work with every step of the way. After trying to replace our laminate counters for over a year and visiting a number of different companies, we're so glad to have found Su Casa. After receiving pertinent information in a friendly manor at the store, I visited the warehouse quite a few times where I was patiently shown pieces of granite, large slabs of granite were moved so I could get a better look, and samples were given. Then, I'd come back , and they'd do it all over again until I decided upon one. They were also flexible in aligning a date to install since we had another project that had to be completed first. In addition, we had a backsplash on the wall we wanted to keep, so they carefully removed the old counter and installed the new without disturbing the backsplash and cleaned all the mess made. Although a small problem occurred during the installation, management was very responsive to our needs and solved the problem quickly and to our satisfaction. We love our new counters!

Source: icon-google Google
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Kelly Crocker

Date: 2023-01-17 21:59:43

Great buying experience from beginning to end. Cat in the office was very helpful, and there was a good selection of products. The installation team was very professional and skilled. I'm an architect so I'm particular about workmanship, but the installation team pointed out any issues before proceeding, and my honed granite countertop looks great. This was not the cheapest quote I got, but this company gave me confidence that they would do it right.

Contact Su Casa Tile and Granite for a Free Estimate

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2551 Regency Rd UNIT 108, Lexington, KY 40503