contractor place 4
Lowell, MA City Rating: We have identified this city as the primary city for this contractor.

StoneOne Marble & Granite

since 2004

Examples of works performed by StoneOne Marble & Granite

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About StoneOne Marble & Granite

31.86

total score

The main rating value calculated from more than 30 indicators.
Exact value: 31.86066 out of 100.

StoneOne Marble & Granite offers a large choice of colors, materials and shapes. If you live in Massachusetts and look for quartz or granite countertops for your kitchen or bathroom, this company is an ideal variant for you. The company can also fabricate cambria, caesarstone or zodiaq countertops. Attention to detail and a friendly approach are its main goals. The company cooperates with commercial and residential, retail and hospitality. Fireplaces and flooring are also available. We are “Countertops Contractors” and we added StoneOne Marble & Granite in our catalog because of positive feedback from real clients on Google and also because of its qualified staff.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.522648 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.3

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

2.3

Slow

Price Level

2.1

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact StoneOne Marble & Granite for a Free Estimate

75 Mystic St, Methuen, MA 01844

Additional benefits of StoneOne Marble & Granite

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

Debit cards

In store shopping

Delivery

Kitchen & Bath

Countertop Installation

Countertop store

Countertop contractor

Granite supplier

Kitchen supply store

Marble contractor

Tile store

Reviews about StoneOne Marble & Granite

All (14)

Google (8)

Facebook (6)

Source: icon-google Google
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Lauren Lynch

Date: 2024-06-23 00:23:25

Our experience with Stone One was excellent from the day we stopped into the store to pick out our new counters for our new kitchen to that day of install. Silvanna was super nice and helped picked out the idea of our kitchen details and made them come to life we are absolutely in love with the counters and backspalsh. Jen was also very helpful and helped organize install day and details, thank you Jen! Edison was our installer he arrived promptly and installed our counters in an hour and left them perfect. We would recommend them to anyone looking for excellent customer service and Beautiful quality! Thank you everyone at stone one you all are wonderful!

Source: icon-google Google
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Rebecca D

Date: 2018-09-20 20:10:50

I was slightly hesitant about Stone One because of some of the reviews I saw online. But I was referred to them, so decided to go for it. I'm really glad that we did. Every part of the process was seamless. Communication was easy. We worked with Silvana to get a quote and to plan it out, Chris for coordinating templating, deposit and for scheduling installation. Dave was our installer and he did an awesome job. Our template person was great too and helped to work out all the details and answer all my questions. Everything was delivered as expected--even better because they got one large 'L' shaped piece in without a seam. Fabrication time took only 1.5 weeks--I had heard from my cabinet person most places were running about 3 weeks. No complaints, I'd recommend them to anyone and I'd use them again. I love my counter tops.

Source: icon-google Google
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Jaime Kriner

Date: 2020-10-07 17:58:31

Couldn't have had a better experience working with Silvania and her team for our first home remodel (kitchen + 3 bathrooms). They were very responsive, were experts in helping me to pick out the right countertops for each room and great to work with from scheduling the template/install through the actual installation. We couldn't be more pleased with how everything turned out!

Source: icon-google Google
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Jerry Trupiano

Date: 2024-03-26 21:40:19

We have used StoneOne Marble & Granite for multiple kitchens. Sylvana is great to work with and very knowledgeable. She guided us in the right direction with each piece and co-ordinating all aspects of the kitchen. Their installation crew is professional and does an amazing job. Our go to for all things countertops, backsplash and sinks.

Source: icon-google Google
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Mary

Date: 2024-02-15 16:23:53

We had our counters and island installed last summer and the workers were amazing; efficient, neat and so professional. Recently we had an issue with a small chip. I contacted the company and spoke with Jen. She was so helpful and arranged for a repair visit. 2 incredibly professional and talented men came yesterday and I am amazed with the quality of the repair. By far the best company all round I have ever dealt with!! Mary Higgins North Hampton NH

Source: icon-google Google
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Luciana Echazu

Date: 2024-06-14 00:53:14

This was an amazing experience and I highly recommend Stone One. From the staff on the store (thank you Kim!!!), to the installers for both the countertops and the backsplash. What an incredible service! We love our new kitchen and everything goes together so nicely.

Source: icon-google Google
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Jeromy Morse

Date: 2023-03-29 14:35:55

Just opened a new restaurant and we used StoneOne for our bar top and hostess station. They were extremely professional and completed the job on time. Would highly recommend and cannot wait to use them for future projects.

Source: icon-google Google
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Alexis Arsenis

Date: 2024-05-24 19:35:26

I own a construction company and have worked with many stone companies. StoneOne surpasses them all. Outstanding customer service. Silvanna and her team were so on top of everything. It was an absolute pleasure doing business with them. Really looking forward to only using them for all of our jobs moving forward. The selection was fantastic, attention to detail. Absolutely the best stone company I have worked with in years!

Source: icon-facebook Facebook
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Amy Robinson Lawson

doesnt_recommend

Very disappointed in the finished product. The installers measured incorrectly, and I had to wait weeks for the backsplash to be installed. They nicked my undercabinet lighting cord and chipped the cabinet in several places. The seam was placed too close to the stove and the sealant they used disappeared after I boiled water on the back burner. They came and "fixed" it once. I emailed them again when I realized it happened again and asked that they use a sealant that can withstand heat from boiling water or move the seam so that it's not next to the stove. That was almost 2 weeks ago and I still haven't heard from the owner. If you're looking for quality work that is backed by good customer service keep looking.

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Robb Osinski

recommends

The finished product is spectacular ... great attention to detail ... superb customer service and extremely organized and efficient process.

Source: icon-facebook Facebook
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Skyler GP

recommends

Nice Selection. Good Pricing , nice staff and my kitchen was done beautifully!

Source: icon-facebook Facebook
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Patricia McPherson

recommends

There such professionals. I have a u shaped kitchen and chose Cambria , Brittanica. A very edgy choice but wanted something different. The designer has us come down and approve layout. It is stunning in my kitchen. I get OMG’S all the time. Just returned for a bathroom remodel. It’s a wonderful business to work with.

Source: icon-facebook Facebook
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David Coco

doesnt_recommend

Not great customer service!

Source: icon-facebook Facebook
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JoAnn Thompson

doesnt_recommend

So rude to me , would not discuss price or even give me basic info on different stones

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