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Knoxville, TN City Rating: We have identified this city as the primary city for this contractor.

Stone World Knoxville

since 1994

Examples of works performed by Stone World Knoxville

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About Stone World Knoxville

36.02

total score

The main rating value calculated from more than 30 indicators.
Exact value: 36.022543 out of 100.

Stone World Knoxville has been making as commercial countertop installation as residential installation for 14 years. Experienced workers install countertops from quartz, granite, solid surface or recycled glass. The company has an access to the best importers of natural materials. Customers will be able to choose any shape and size for the future countertop. And a team of experienced designers will advise what will be the best variant in your kitchen, bathroom or office. You can also order fireplace surrounds, vanity tops, shower enclosure and floors. Stone World Knoxville is one of the largest stone fabricators in Tennessee.

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Mystery Shopper Report

4.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.199157 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

5

Very Fast

Price Level

2.5

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Stone World Knoxville for a Free Estimate

8865 Kingston Pike, Knoxville, TN 37923

Additional benefits of Stone World Knoxville

Wheelchair accessible entrance

Wheelchair accessible parking lot

Granite supplier

Countertop store

Marble supplier

Reviews about Stone World Knoxville

All (14)

Google (8)

Facebook (6)

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monika mazurek

Date: 2024-02-03 00:16:01

Top notch experience. Smooth process from taking measurements to installing countertops. Competitive prices! I highly recommend Stone World Knoxville.

Source: icon-google Google
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Steve C

Date: 2024-02-07 17:12:44

I've been trying very hard to work with Stone World. We are building a house and need 140SF of granite. We chose a primary granite, got the quotes and decided on a primary granite based on the quote. We went back in to choose a slab and we needed a quote on secondary granite. At this point, we are ready to place the order and select a slab. We were event ready to go to Triton to pick a specific slab, but were told by Riana to just browse what's in the parking lot on our own instead. While my rep is Robyn, she is now supposedly on maternity leave for the last several months. But, while she's on "maternity leave" she is still "sort of" working and refuses to let anyone else help her clients. She hasn't been in touch with me at all, and has given us quotes that are not in line with our needs because she has not spoken to me. In the store, Riana tries to be helpful but Robyn is a roadblock. To the point that Riana is hesitant to even talk with people in the showroom without Robyn's permission. And, now, the quote she gave us 2 months ago has increased in price by over $10 PSF, about 20% - supposedly because Fantasy Brown marble has gone from being very plentiful to now being "rare" and more expensive. I don't believe it and that doesnt align with what others have told us. Robyn also said the price was only good if we had already selected a slab from Triton, not for the stuff they have in stock. I don't believe that either for numerous reasons. This is essentially a bait and switch and I won't work with people who lie to me. I've also heard from my builder that Stone World chose not to follow his specific instructions and ended up parking trucks on new sod - ruining it and tracking mud through the new home. He's just as happy to work with someone else. Sorry, I do believe the service is good and you would do a quality installation. But, the difficulty in working with you and the lack of communication combined with a lack of understanding and apparent interest in our project we are now looking elsewhere. I could end up paying more, but I won't deal with a company that doesn't respect me.

Source: icon-google Google
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Betsy Allison

Date: 2019-07-08 22:03:53

Stoneworld did a great job on the granite for my newly remodeled kitchen. Riana was very helpful during the granite selection, and continued to answer any and all questions during the process. The installers were efficient, professional, and left everything clean when they left. I would highly recommend Stoneworld!!

Source: icon-google Google
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Kelsey Brumett

Date: 2024-01-10 15:56:21

Wonderful experience with Stone World. Not only do they have a great selection of stone, but also very prompt, courteous and professional. Would definitely use them for our next project and refer them to others as well. Thank you for a great experience.

Source: icon-google Google
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Sharon Wilhoite

Date: 2017-06-10 00:30:02

I love my new kitchen. If you are looking to make a great investment in your home, let Superior Stone replace your counters in your home. You won't regret it!

Source: icon-google Google
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James Buttrick

Date: 2023-08-19 01:21:59

Riana and staff was great to work with! Service after the sale was fantastic! We had one spot in our Island and it was replaced with out question! The Quartz is beautiful and completes our new kitchen! Thank you team Stone World!

Source: icon-google Google
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Bill Law

Date: 2023-12-12 12:52:41

My wife and I used Stoneworld for a new granite bathroom countertop prior to putting our house on the market. Their staff was very courteous, efficient and professional, and we were well pleased. We subsequently moved into a new home 5 months later that already had a large stone top on an island, but needed 2 holes drilled for a soap dispenser and pushbutton disposal switch. I contacted Louwrens and Riana, who actually sent their staff out THAT DAY to provide this service and didn't even request any payment! What a refreshing change from big-box stores with impersonal service! These are good people who treat their customers well and deserve our enthusiastic support. Bill 12/2023

Source: icon-google Google
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Mark Ashmeade

Date: 2019-05-06 15:57:48

Can't recommend StoneWorld enough. They did a fantastic job of the beautiful granite in our new house. Timely, professional, nothing but praise for Stone World. Great looking result for a very reasonable price.

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Chris Branch

recommends

I can’t thank Stone World enough for such an amazing job. I am so pleased with how the kitchen and Vanities turned out. Hester did such a beautiful Job on designing the kitchen and Stone World on choosing the right slab to match. The Stone World team was very professional and a pleasure to work with. I still can’t find any lines on the cuts made during fabrication? Can’t wait to entertain and show off my new addition..

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Jessica Giglione Wolstenholm

recommends

Stone World did both our kitchen and bathroom granite and both times we had the most wonderful experience with them. Their sales and installation teams were so helpful, kind, timely, and reliable. Our counters look beautiful!! I highly recommend Stone World!

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Rachel Teague

doesnt_recommend

Quoted Stone World with Costco Membership. Sales rep sent me pricing on countertops then called to tell me she couldn’t sale me that brand because I was a Costco customer. The brand they can sale with Costco was more expensive than what she had quoted me. The store refused to sale me the less expensive countertops. My husband spoke to management and they refuse to let us order the cheaper product. Do yourself a favor and go somewhere else that stands behind their mistakes. The customer shouldn’t suffer for a employee who made a mistake.

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Erin Comer

recommends

We are so happy with how well our counters look! Great customer service and great work!

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Chad Coffman

doesnt_recommend

Buyer beware. 2 chipped tops, plugs cut out wrong, stove opening off-center 1/4”. D-

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Liz Seeger Pate

recommends

Our quartz countertops (Copper Mist)are beautiful! Your team of installers did an amazing job! Here is a before and several after pictures. Thank you so much!!!

Contact Stone World Knoxville for a Free Estimate

Choose the Way That Works Best for You!

8865 Kingston Pike, Knoxville, TN 37923