Stone Rox

We were unable to assess the staff friendliness of Stone Rox. Unfortunately, we were unable to reach Stone Rox during our mystery shopper research. This could be due to missed calls or unanswered messages. Important: The lack of data affects the company’s ranking position. However, Stone Rox remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting Stone Rox directly to gain a full understanding of their level of service.

We rate the staff expertise of Stone Rox as Good. The staff member from Stone Rox who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Stone Rox may vary. We recommend contacting the company directly for more comprehensive information.

Stone Rox is an established company, operating since 2004. According to our research, Stone Rox has been in business since 2004, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Stone Rox directly to confirm the accuracy of the details.

We note that Stone Rox has a dedicated office. Our research revealed that Stone Rox operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Stone Rox directly to confirm the latest details.

We note that Stone Rox has its own production facility. Our research revealed that Stone Rox operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Stone Rox directly to confirm the accuracy of this data.

We were unable to confirm whether Stone Rox offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Stone Rox provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Stone Rox remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Stone Rox directly for more information.

We rate the production time of Stone Rox as Very Fast. Our mystery shopper research revealed that Stone Rox quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Stone Rox is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Stone Rox during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Stone Rox.

We rate the deposit level of Stone Rox as Standard. Stone Rox requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Stone Rox may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Stone Rox.

We rate the quote preparation speed of Stone Rox as Very Slow. Our research revealed that Stone Rox provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Stone Rox in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Stone Rox.

We rate the price level of Stone Rox as Average. Our mystery shopper evaluation found that Stone Rox quoted a price of $70.17 per square foot for Calacatta Idilio quartz and $65.07 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $5852 for Calacatta Idilio quartz and $5427 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Stone Rox.