Stone Garden Marble and Granite
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Examples of works performed by Stone Garden Marble and Granite
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About Stone Garden Marble and Granite
total score
Exact value: 22.064472 out of 100.
Since they first began offering their services 14 years ago, they have developed into a countertop industry leader. Services provided are of the highest quality, and customer satisfaction is always prioritized. They make and install marble and granite countertops for kitchens, bathrooms, hallways, lobbies, patios, and other indoor and outdoor spaces. The team strives to meet all of your countertop requirements via the provision of superior products and services. They have the solution for any countertop projects, and offer it to clients with complete assurance.
Customer Feedback Score
reviews: 14
YELP
reviews: 3
reviews: n/a
CoCo
reviews: n/a
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Outdoors
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Fireplaces
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Contact Stone Garden Marble and Granite for a Free Estimate
3954 Pearl Rd, Cleveland, OH 44109
Additional benefits of Stone Garden Marble and Granite
Identifies as Latino-owned
Wheelchair accessible parking lot
Wheelchair accessible entrance
Building Supplies
Kitchen & Bath
Countertop Installation
Granite supplier
Reviews about Stone Garden Marble and Granite
All (8)
Google (8)
Eddie Lopez
Date: 2021-05-31 17:46:43
Professional, timely and great customer service experience! With a wide variety and selections of all sorts! Thank you Leo & Stone Garden Marble & Granite team!
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Virginia Fisher
Date: 2019-10-26 22:44:32
Very professional and friendly. Prompt and very meticulous.
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Chuck Webb
Date: 2023-09-25 19:33:10
I had an issue with my sink that's stone garden installed called them up, they sent a service team out and they took care of it really fast. I wanna put a shout out to them. The recommended they did a phenomenal job.
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Jeffrey Barone
Date: 2023-10-07 16:17:36
STAY AWAY! The owner is the most unethical and unprofessional installer I’ve ever met. My 8-month pregnant wife and I drove to his shop to show him a rendering of our kitchen plans, square footage, etc. He helped us find a slab, give us a price per square foot and put a slab on hold for us. Then several weeks went by and we needed to get the counters installed so he comes out for a final measure… We met him in our home, shook hands, and he spent a few mins measuring and creating his stencil. The next day he has his office call us with a final price but that they needed to charge us an extra amount for a sink cut out, and asked us to drive 25 mins down to the shop again to give them a 50% deposit. My wife and I drove down, gave them our deposit, agreed to the extra charges for the sink (which felt unethical but we did not make a big deal of it), and then after giving our deposit, the next day he tells us he doesn’t want the job because it’s not enough money!!! He knew we were in a tough situation with our project timeline as our first baby was due in just a few weeks, and so it was clear he was just taking advantage of us. I offered him as much as an extra 20% to deliver as he had promised because we were so desperate but he still wanted more! At that point, we felt sick that someone would do that so we parted ways and are now desperately looking for another installer last min. We asked him if we could at least borrow the cheap cardboard stencil he created so that we could give it to another fabricator so we could have a kitchen when our baby is due, but he said no and told us we could buy the stencil from him for several hundred dollars to compensate him for his time and the cost of the cardboard!!! The whole experience made me absolutely sick. So sad to think there are people like this taking advantage of people. ____________ ¡MANTENTE ALEJADO! El propietario es el instalador menos ético y poco profesional que he conocido. Mi esposa, embarazada de 8 meses, condujo hasta su tienda para mostrarle una representación de los planos de nuestra cocina, los pies cuadrados, etc. Nos ayudó a encontrar una losa, nos dio un precio por pie cuadrado y nos puso una losa en espera. Luego pasaron varias semanas y necesitábamos instalar los mostradores para que él saliera a tomar una medida final... Nos reunimos con él en nuestra casa, nos estrechamos la mano y pasó unos minutos midiendo y creando su plantilla. Al día siguiente, su oficina nos llamó con un precio final, pero que tenían que cobrarnos un monto adicional por un fregadero cortado, y nos pidió que condujéramos 25 minutos hasta la tienda nuevamente para darles un depósito del 50%. Mi esposa y yo condujimos hasta allí, les dimos nuestro depósito, aceptamos los cargos adicionales por el fregadero (lo cual nos pareció poco ético, pero no le dimos mucha importancia) y luego, después de pagar nuestro depósito, al día siguiente nos dice que ¡¡¡No quiere el trabajo porque no le alcanza el dinero!!! Sabía que estábamos en una situación difícil con el cronograma de nuestro proyecto, ya que nuestro primer bebé nacería en solo unas pocas semanas, por lo que estaba claro que simplemente se estaba aprovechando de nosotros. Le ofrecí hasta un 20% adicional para cumplir lo que había prometido porque estábamos muy desesperados, ¡pero él todavía quería más! En ese momento, nos sentimos mal de que alguien hiciera eso, así que nos separamos y ahora estamos buscando desesperadamente otro instalador en el último minuto. Le preguntamos si al menos podíamos tomar prestada la plantilla de cartón barata que creó para poder dársela a otro fabricante y así tener una cocina cuando nazca nuestro bebé, pero dijo que no y nos dijo que podíamos comprarle la plantilla. ¡¡¡Por varios cientos de dólares para compensarle por su tiempo y el coste del cartón!!! Toda la experiencia me puso absolutamente enfermo. Es muy triste pensar que hay gente así aprovechándose de la gente.
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Miguel Semidey
Date: 2024-04-05 18:12:16
Leo and Milka at Stone Garden Marble and the whole team are amazing. The did work in my home and now this morning in my business. This was a special project that I did not think I could find a company to do, but they stepped up to the plate and did a great job. Leo and his assistant did awesome job on the install, and I truly appreciate their attention to detail. Anyone looking for a marble or granite for their kitchen or even their business really needs to reach out to these folks. They're awesome...and more importantly nice :)
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Shlomo Dunoff
Date: 2019-01-20 05:04:53
Owner not keeping his promise. We asked him to not sell us soft stone and assured us it's not going to chip or stain and that it is just as hard as granite and better. Less than 6 months later it's all chipped and stained. It took 6 months to reach the owner and he is now telling us there's no warranty. He's very rude on the phone and even hung up on me while talking to him. His installation is terrible. His guys cut thru electrical wires and had to break open all the walls to get the counters to fit. The seams are terrible and not complete. They tried to repair the chips but they look terrible as well. I'd stay far away from these guys. Very lousy installation and cheap work. Owner is very hard to reach on the phone. Very poor communication and no customer service.
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Carlos Xavier Ordeñana Pontón
Date: 2023-03-01 17:55:45
Great staff beautiful selection of stones, they were so nice and worked around our schedule and were able to install right away. 10/10 would use again and recommend them
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John Evans
Date: 2024-05-28 20:42:29
Loved Stone Garden, very easy to deal with and very pleased with everyone we worked with
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3954 Pearl Rd, Cleveland, OH 44109