Signature Stone

We rate the staff friendliness of Signature Stone as Very Good. During our research, the staff at Signature Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Signature Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Signature Stone directly to better understand their approach to customer service.

We rate the staff expertise of Signature Stone as Excellent. The staff member from Signature Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Signature Stone may vary. We recommend contacting the company directly for more comprehensive information.

Signature Stone is an emerging company, established in 2015. Our research showed that Signature Stone began operating in 2015, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Signature Stone directly to confirm the company’s age.

We note that Signature Stone has a dedicated office. Our research revealed that Signature Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Signature Stone directly to confirm the latest details.

We note that Signature Stone has its own production facility. Our research revealed that Signature Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Signature Stone directly to confirm the accuracy of this data.

We were unable to confirm whether Signature Stone offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Signature Stone provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Signature Stone remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Signature Stone directly for more information.

We rate the production time of Signature Stone as Very Fast. Our mystery shopper research revealed that Signature Stone quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Signature Stone is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Signature Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Signature Stone.

We rate the deposit level of Signature Stone as Standard. Signature Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Signature Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Signature Stone.

We rate the quote preparation speed of Signature Stone as Average. According to our mystery shopper evaluation, Signature Stone provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Signature Stone.

We rate the price level of Signature Stone as Above Average. According to our mystery shopper research, Signature Stone quoted a price of $78.07 per square foot for Calacatta Idilio quartz and $79.99 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $6511 for Calacatta Idilio quartz and $6671 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Signature Stone.