SCS Tile

We rate the staff friendliness of SCS Tile as Excellent. Our mystery shopper research revealed that the staff at SCS Tile provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with SCS Tile’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting SCS Tile directly to better understand their approach to customer service.

We rate the staff expertise of SCS Tile as Excellent. The staff member from SCS Tile who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at SCS Tile may vary. We recommend contacting the company directly for more comprehensive information.

SCS Tile is an experienced company, operating since 2003. Our research revealed that SCS Tile began operating in 2003, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to SCS Tile directly.

We note that SCS Tile has a dedicated office. Our research revealed that SCS Tile operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting SCS Tile directly to confirm the latest details.

We note that SCS Tile has its own production facility. Our research revealed that SCS Tile operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting SCS Tile directly to confirm the accuracy of this data.

SCS Tile offers discounts for veterans. Our research revealed that SCS Tile provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting SCS Tile directly to confirm the accuracy of this data.

We rate the production time of SCS Tile as Very Fast. Our mystery shopper research revealed that SCS Tile quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. SCS Tile is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by SCS Tile during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with SCS Tile.

We rate the deposit level of SCS Tile as Standard. SCS Tile requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by SCS Tile may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from SCS Tile.

We rate the quote preparation speed of SCS Tile as Slow. Our mystery shopper research showed that SCS Tile took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with SCS Tile in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with SCS Tile.

We rate the price level of SCS Tile as Average. Our mystery shopper evaluation found that SCS Tile quoted a price of $83.33 per square foot for Calacatta Idilio quartz and $0 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6950 for Calacatta Idilio quartz and $ for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from SCS Tile.