Rocky Mountain Stone Co Inc
since 1963
Examples of works performed by Rocky Mountain Stone Co Inc
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About Rocky Mountain Stone Co Inc
total score
Exact value: 68.55618 out of 100.
From 1963 and up to this day, Rocky Mountain Stone keeps the reputation of being an excellent Albuquerque resource for marble, quartz, soapstone and granite produce. It provides all types of services, starting with fabrication and ending with a 100% guarantee for installed items. It serves not only New Mexico people and businesses but Colorado, Arizona, or Texas dwellers. Having a strong desire to follow new trends, the firm skillfully employs modern technologies, thus offering practical and unique solutions.
Customer Feedback Score
reviews: 328
YELP
reviews: 10
reviews: n/a
CoCo
reviews: n/a
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Contact Rocky Mountain Stone Co Inc for a Free Estimate
4741 Pan American West Fwy NE, Albuquerque, NM 87109
Additional benefits of Rocky Mountain Stone Co Inc
On-site services
Building Supplies
Countertop Installation
Kitchen & Bath
Countertop contractor
Granite supplier
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Stone supplier
Reviews about Rocky Mountain Stone Co Inc
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Google (16)
kien phan
Date: 2024-06-11 20:52:05
RMS as a whole is possible a 3 stars because of their so-so interaction with customer from the get-go excepted for Sean, a manager. Chris a demolition man came in on time and did his job however, a digital measurement template was off a bit since we are reusing our own sink so it has created a bit of modification which has shifted our countertop almost 1/2 inches toward the left in order to fit that sink in therefore we really like the workmanship with both of the installers in Ignacio and Lorenzo. They did an exceptional job and their manners are very professional so we are happy :) now we still await for a tile guy (s) who will schedule to come in a week after the countertop installation to do the backsplash. All in all, we must re install the kitchen sink, garbage disposal and water faucets, etc. ourselves in order for us to be able to use the kitchen for some cooking, just wonder if I do not know how then who’s going to be responsible for such a job whether the owner or RMS? Finally, to conclude the project from RMS, we are pleased with the tile backplash install group, and except a few glitches here and there but they have rescheduled (big holla to Juan a scheduler) to get personnel to go out and make us a happy customer! Thank you Chris and especially Ignacio for your awesome work/rework and best of all, your customer service skills
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Tom Tipps
Date: 2024-06-04 18:02:39
I strongly recommend Rocky mountain Stone because of the fantastic work they did not only for the selection of our granite but also for measuring and installation. A special shout out to Leonel, Joel, and Miguel for their careful attention to getting the details right and the installation perfect. Thank you. Thank you
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Christine fietek
Date: 2024-06-05 17:56:35
Rocky Mountain Stone did an outstanding job on our countertops in our recent kitchen remodel. The whole team we worked with did an excellent job from the set up of the appointment (John and Juan) the templating (Lionel) and the installation by Raphael and Ricardo. Kim was very helpful when we realized we needed one more section added behind the stove and Alex found the match to our stone for that project. That portion is still to be installed but we are very excited for that to happen soon as well. We are very happy with the project and would highly recommend Rocky Mountain Stone for any project you are embarking on. Update: Ignacio came and installed the behind the stove portion today. And it came out great! A wonderful team and Ignacio did great work today!
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Tammy Smith
Date: 2024-05-09 18:41:30
We had such a great experience with the RMS crew installing our kitchen countertops in December that we used them again this month to put a granite countertop in our newly renovated guest bathroom. Chase helped us find just the right remnant, Juan worked a miracle with the installation schedule and Joel and Miguel did a great job installing the countertop and sink. We highly recommend this company.
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Carol G
Date: 2024-08-29 23:02:47
Adan and Miguel did the demo work for my new countertops and they were very professional. There a slight miscommunication about this little pony wall that was a couple inches too high after they had removed the old plywood and tile countertops. I didn't notice until after they left but I called Rocky Mountain Stone (RMS) and they sent them back the same day to make it flush with the rest of the island. They did a great job with their demolition. RMS was very easy to work with! The install crew Lorenzo and Jesus had their work cut out for them because nothing in my 30 year old house is square! They had to shim and level all the countertops! Quite a bit of leveling in one spot! I was also impressed with the way RMS takes accurate measurements. They use triangulation with laser technology. There were a couple things I wanted to change about my countertops and they could accommodate it. I added a few extra inches over the bar stools at my island and I had a small ledge that had been used for an old house phone. They added about 3-4" of depth to it so I can put my coffee pot there now! Plus, eliminating that strange ledge on one end of the island and giving it a much larger cleaner look. I would add that I love my Pentalquartz Vezzano countertops! My backsplash (by others) isn't quite done yet in the photos.
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Ray Henderson
Date: 2022-12-06 18:15:35
Our first and only experience so far with RMS was amazing. The staff was helpful, respectful, very very knowledgeable and of course very professional too. Juan T was awesome at getting the project started and communication to us and then Joshua T came out and did the layout for us and Josh was just great and very precise and his work. Alex the programmer did a great job and then Aaron Project manager? (the mustache guy) was a badass at just taking the time to show us everything including the back facilities where they cut and make the countertops. Then when the install came The guys were so careful about installing it and very precise at their work too. That's when we met a slew of guys. Let's see, there was Aaron Green, Mark and Chris who helped bring the countertops in. They were all super friendly and professional too. Then the actual installers of our countertops, who did an amazing job were Joe and Aurelio, who were just awesome at their work. Our kitchen came out beautiful!!!!!! Thank you RMS for your outstanding work in making my wife super happy with her new kitchen. You'll always have our business! Oops I almost forgot Kimberly, her and another girl whom I forget, where so helpful in trying to answer the million questions I had. Happy holidays to all of you from the Henderson's
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Dr. Lorna Joachim
Date: 2024-06-12 19:44:29
Aaron and Jacob did a terrific job on the tile backsplash in our kitchen. They fixed an old edge matching it to the new seamlessly. They were nice clean and efficient. Thanks guys!
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Barbara Velasco
Date: 2024-10-18 00:21:26
Leonel did a thorough job and explained everything to me. Jesus Reyes and Manuel Hernandez did a fantastic job on my kitchen countertops! They were punctual, neat, and precise. They turned out perfect.
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Jeannette Tripp
Date: 2024-10-24 20:58:42
Aaron Green & Jacob did a great job. I changed the design last minute and Aaron was easy to work with. He knew that I wanted something more. He suggested the herringbone design which I love. I am so happy the way it came out!!! Great Job you two!!
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Sheila Jurnak
Date: 2023-12-20 18:38:30
My experience with Rocky Mountain Stone ran the spectrum. I proactively initiated all but the first communication. Office personnel attempted to be responsive but sometimes provided incorrect information. For instance, I was told that there had been no change to the square footage of my order, and less than a week later, on the day before my scheduled install, I was told there was $1,000 change to the square footage of my order. The installation team was great! They arrived for an 8:00 window at 8:00! Esteban and Miguel were respectful, low stress, quiet, and professional as they installed the countertops while I worked from my home office. I would not even have known they were there. The supervisor, Nash, checked in with his team, provided guidance and quality assurance, checked in with me and was also professional in his coming, going and his communications with me. The product and the quality of the install are very pleasing! My takeaway is to be proactive in your approach to communicating with Rocky Mountain Stone and be aware up until the install that your price may yet change.
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Kelli Dorotik
Date: 2025-01-14 07:32:11
Do NOT believe verbal quotes or promises. Family business does NOT honor them anymore. The father's word was good & true. The son's is not. No more honor in this "family" business. I and a friend spoke with owner's son who promised many perks. We shook hands to seal the deal. When counters arrived, I'm informed I received wrong information. The promises were not in writing. Therefore, none are honored. Spoke with son again & he denies all. $2,000 job turned into $4,000. Product is beautiful, but definitely NOT worth the end cost.
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Koby and Sheri Higgins
Date: 2024-05-19 03:45:28
Everyone we have worked with at RMS has been amazing to work with. We appreciate Karen for her expertise and knowledge. John’s customer service has been top notch. Leonel was very knowledgeable and helpful in showing us the plans for our countertop. Although, we are only doing a small project in our home, they have been wonderful to help us keep costs down by using a remnant and have always treated us as we were spending thousands of dollars. We have future plans for other projects in our home and will absolutely work with them again and send referrals their way.
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Lee 72
Date: 2024-09-22 22:41:14
Started out good with selecting our countertop stone and getting pricing. But once the demo started it was a horrible experience. They were late for the demo and had to stop for a hour because one of their guys had to leave. Once done they left a mess. When install came they were late again. And also left a mess. We had issues with the veins of the stone not lining up. Because when we approved the layout we thought the veins would match up. No overhang on part of the stone. No vein bookmatch ends lining up. We were never told this about the island veins not lining up too. If we knew ahead of time maybe we would have chosen a different quartz. Tried to have someone come out to address our issue with that and they cancelled 3 times before finally seeing us and wasting our time with cancelling each time. And cancelled 10 minutes before the scheduled meeting. One guy came by and said he wouldn’t want this in his kitchen. Another said “It is what it is”. All we got was a 10% discount. Paying over 10k for a countertop we’d expect quality and excellent craftsmanship but that’s not was we got. We decided to go with RMS based on their reviews. Unfortunately not all of their jobs turn out good. And also make sure you check everything twice because they do not seem to care about making anything right and accept their faults. I was upset and had a few words with their GM. Tried calling the following day to apologize for the phone call the day earlier and they won’t even answer my call. By far the worst company we have worked with. Wouldn’t recommend anyone to them based on our experience.
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Veronica Engbrock
Date: 2024-11-20 02:51:15
I have to say you all are amazing. I had a great experience with Chase, Rafael and Richardo. The job they did on my countertops were absolutely beautiful. I couldn’t ask for any better. Your staff were very pleasant and professional. I highly recommend you all.
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Steve Derebey
Date: 2024-12-22 00:19:33
Outstanding work by Manuel and Miguel installing our new stone countertops! They were fast, efficient, and very careful to get everything perfect for us! Rocky Mountain Stone has been awesome to work with in getting this project complete!
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A G
Date: 2025-01-07 03:28:09
So far so good. Today Leonel came out to measure for my new countertops. He was a pro and seemed to really know what he was doing. Later, I called Rocky Mountain Stone with a question about my order and Gabe patiently answered all my questions. He was so helpful and nice.
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4741 Pan American West Fwy NE, Albuquerque, NM 87109