Rock Solid Granite

We rate the staff friendliness of Rock Solid Granite as Very Good. During our research, the staff at Rock Solid Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Rock Solid Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Rock Solid Granite directly to better understand their approach to customer service.

We rate the staff expertise of Rock Solid Granite as Good. The staff member from Rock Solid Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Rock Solid Granite may vary. We recommend contacting the company directly for more comprehensive information.

Rock Solid Granite is a young company, established in 2019. Our research revealed that Rock Solid Granite began operating in 2019, placing it in the Newcomer category. Despite its short history, the company is actively growing, offering innovative solutions and striving to build trust with its clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Rock Solid Granite directly for more detailed information about their experience.

We note that Rock Solid Granite has a dedicated office. Our research revealed that Rock Solid Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Rock Solid Granite directly to confirm the latest details.

We note that Rock Solid Granite has its own production facility. Our research revealed that Rock Solid Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Rock Solid Granite directly to confirm the accuracy of this data.

Rock Solid Granite offers discounts for veterans. Our research revealed that Rock Solid Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Rock Solid Granite directly to confirm the accuracy of this data.

We rate the production time of Rock Solid Granite as Very Fast. Our mystery shopper research revealed that Rock Solid Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Rock Solid Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Rock Solid Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Rock Solid Granite.

We rate the deposit level of Rock Solid Granite as Standard. Rock Solid Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Rock Solid Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Rock Solid Granite.

We did not receive quote preparation data from Rock Solid Granite. Unfortunately, Rock Solid Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Rock Solid Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Rock Solid Granite directly to clarify timelines and conditions.

We did not receive pricing information from Rock Solid Granite. Unfortunately, Rock Solid Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Rock Solid Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Rock Solid Granite directly to obtain pricing details and further information.