contractor place 3
Rochester, NY City Rating: We have identified this city as the primary city for this contractor.

Roc City Granite

since 2017

Examples of works performed by Roc City Granite

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About Roc City Granite

27.04

total score

The main rating value calculated from more than 30 indicators.
Exact value: 27.038185 out of 100.

The founders worked in the production of natural stone products. They know exactly what customers want, and what method of stone processing to choose to preserve all the beauty of the natural material. Customers are provided with support from start to finish. During the design phase, designers offer ready-made sketches or make useful adjustments to the design chosen by customers. At the production phase, the wishes of customers are taken into account, and the grinding takes place carefully, without destroying the small details that add beauty. Every bathroom or kitchen countertop is checked for quality, reliability and durability. Qualified craftsmen install countertops without violating the integrity of the structure.

More info

Mystery Shopper Report

3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.029796 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

3

Good

Company Age

1.2

Newcomer

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

1.7

Slow

Price Level

2.9

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Roc City Granite for a Free Estimate

175 Humboldt St Suite 220, Rochester, NY 14610

Additional benefits of Roc City Granite

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Appointment required

Credit cards

Online estimates

On-site services

Countertop Installation

Countertop store

General contractor

Kitchen remodeler

Reviews about Roc City Granite

All (14)

Google (8)

Facebook (6)

Source: icon-google Google
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Dan Derleth

Date: 2021-01-16 00:46:41

Roc City did an amazing job on our kitchen countertops. After several months of visiting granite suppliers, finding the available stone, rethinking the choices, and agonizing over whether the job would be done professionally, my wife stumbled upon Roc City by accident.....WE'RE SO GLAD WE DID! We would highly recommend them. Not only were they the most responsive of the companies that we contacted, but their pricing was slightly better than previous quotes. Jon worked with us to understand the process, explain the best path forward for us and did the laser dimensioning of the kitchen. The final product looks fantastic. We can't say enough about the installers, Isaiah and Steve. They were very professional, informative, and did quality work without a mess at all. We are very happy we chose to use Roc City and we will be recommending them (highly) to anyone doing a kitchen remodel. Dan & Ann Derleth

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Deb Freyler

Date: 2020-08-25 14:50:46

Roc City Granite was recommended to us for countertops by the contractor who was remodeling our kitchen. Jon explained the options & helped us choose the perfect countertop material, he came out to take the measurements and explained the install process. Isaiah and Steve were professional and friendly. They were precise and attentive to details. We also ordered a new undermount sink from them which I love. The countertops are beautiful & we've gotten several compliments on them. Our contractor thought the price was very reasonable. We would highly recommend them to anyone who is looking for new countertops.

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Elaina Caven

Date: 2024-02-14 14:11:19

We had such an amazing experience with Roc City Granite. We have been working with many vendors and contractors through our recent renovations, and we truly appreciate the great ones. Roc City Granite were very friendly, easy to work with, and very fairly priced. We had a small project (top for a custom vanity) and they made the process very smooth. The top turned out beautiful, and the installers, Steve and Cortney, were amazing. We would highly recommend working with Roc City Granite for any project, large or small! They are truly a gem.

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Emily Price

Date: 2023-06-19 23:19:18

I was ready for a kitchen makeover and wanted to upgrade my countertops.. A good friend told me to check out Roc City Granite. I thought with my budget I couldn’t afford to upgrade to quartz. I didn’t check out the hours before I showed up after work, little did I know they were already closed, but a very friendly and helpful, Gisela took the time and walked me through all the different options and assured me that I shouldn’t be worried that I couldn’t afford it rather, I should just check out all the different options and prices and she was right. I was able to find a stone that not only did I love but fit my budget as well.. Despite several delays during my kitchen makeover and my counters being cut and ready to install, the staff patiently waited when I needed to reschedule. Now that it’s complete I know I went with the right company. Dealing with friendly, professional staff with excellent communication and quality work is all I could ask for. I am so happy with the final result and I would highly recommend anyone to get your next countertops done by Roc City Granite.

Source: icon-google Google
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Charles Broersma

Date: 2024-06-09 12:33:56

When we decided to renovate our kitchen we were determined to do it right the first time. That’s why we chose ROC City Granite. Every aspect of the project for our new granite countertops went flawlessly! They were courteous and helpful in assisting us in our choice of colors and styles. The measurements that they took and the template they created were perfect. The new countertops fit like a glove. The project was absolutely 100% on-time and on-budget! And the installation crew was courteous and extremely competent. I would highly recommend ROC City Granite for any countertops that you are planning on replacing. We can’t wait to work with them again, for an upcoming bathroom remodel!

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timothy annal

Date: 2023-11-08 18:15:11

Our first quote from a different company was very high and we decided not to use quartz. On a whim I did a google search and found Roc City... so glad I did. Not only was the price in our range we expanded the project and included a table and large back splash. Gisela, was awesome and went way beyond what I would have expected to accommodate our time schedule (she treated us like a friend from the 1st phone call). Jon was a wealth of knowledge and helped Cortney and Steve install because our location was a bit out of their normal work range. I was amazed at there attention to detail and their work ethic was like I have never seen from a contracted service! We went to them with very high expectations and they far exceeded what we ever hope for! I highly recommend this group!!! Thanks!!

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Mel Eff

Date: 2023-08-19 13:23:35

I absolutely LOVE this company and would definitely utilize their services again. Everyone was extremely friendly and helpful. Gisela was Extra patient with me, as I was trying to find the perfect piece to upgrade my bathroom countertops (which were long overdue). I was able to take numerous large pieces home, so that I wouldn’t make the wrong decision and it definitely paid off! I am MORE than Satisfied with the final product (see photos attached and decide for yourself). 🙂

Source: icon-google Google
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Kate Lindsay

Date: 2024-03-10 01:58:33

Roc City Granite was amazing every step of the way from the first consult to walking through the warehouse to the digital layout and the impeccable installation! Gisela, John, Isiah, Steve and Courtney all make you feel so comfortable and the process so easy!

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Emily Hessney Lynch

recommends

We had a fantastic experience with Roc City Granite! We were able to come by in person and check out tons of samples. Gisela was amazing at explaining everything and offering helpful insights. We received a quote promptly and got all of our questions answered in a timely manner. Pricing was very reasonable for high quality, beautiful quartz! Everything was installed today and we are so happy with the end result. The counters are gorgeous and the team was super friendly, efficient, and knowledgeable. We also ordered a Blanco sink through them and it complements the counters perfectly. I’d highly recommend working with Roc City Granite for any of your quartz or granite countertop needs! (Not sharing photos with this review because the rest of the kitchen is still a work in progress 😅 will try to circle back and add pics later!).

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Melissa Osborne

recommends

From our first meeting with Gisela to Jon who came out to measure, to Isaiah for his quality workmanship to Cortney and Steve who installed. This company is kind, attentive, informative and professional. We are absolutely in love with our countertops and sink. I knew immediately that this was the company I wanted to do business with and we couldn’t be happier. Thank you Roc City Granite & Marble!!!

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Stephanie Ho

recommends

Love love loved this great find!! I stopped at multiple shops before a friend recommended roc city! Saved thousands of dollars for the exact stone I wanted. Install was smooth and perfect. I can’t stop staring at my perfect kitchen. Thanks for making this happen!! Cabinet and backsplash by Calder Homes.

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Elise M. Camp

recommends

My mother-in-law just had counters and a backsplash installed bis ROC City! She is so happy with the outcome and can’t recommend this company more! Thank you for everything!!

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Michael P Van Parys

recommends

They were amazing. Right on time for a tricky installation and a perfect fit. Jon was beyond helpful in making the granite selection as well as the sink. I highly recommend this company.

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Nick Crawford

recommends

Can't say enough how pleased we are with the counter tops. They look fantastic. Your 2 man crew was exceptional and so professional and precise. We are just blown away with the quality and workmanship. If you ever need a referral please do not hesitate to use our kitchen to model or name to recommend your company. What a pleasure to work with such an outstanding, quality company even in spite of the coronavirus lockdown. The wait was well worth it. Thank you

Contact Roc City Granite for a Free Estimate

Choose the Way That Works Best for You!

175 Humboldt St Suite 220, Rochester, NY 14610