Renovate, LLC

Source: Google

Tammie Stewart

Date: 2024-02-14 02:25:27

Renovate installed a kitchen and bath countertop about 4 years ago. Recently had them come out for a minor repair, they were quick and professional. Jennifer and her amazing staff took great care of us! Friendly service and great customer service. If you are looking for countertops I would highly recommend Renovate for your project, you will not be disappointed! I will definitely use them for any future projects. They go above and beyond to make sure you are a satisfied customer! Thank you Renovate! Larry & Tammie

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Source: Google

Katie Laures

Date: 2021-12-21 23:11:21

We were referred to Renovate from Total Floors, and I wish I could give more than 5 stars. Communication, professionalism, and punctuality were top notch. Jennifer was a delight to work with, and answered any question we threw at her. During the install, it turned out there was a wonky wall, and they were quick with a solution and it looks amazing. We will sing their praises to anyone who will listen, and we look forward to working with them again in the future as we continue projects on our house.

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Source: Google

Carley Hushka

Date: 2022-12-11 16:40:11

We used Renovate for a home remodel and ran into so many issues with them. When buying by all the slabs they did not mention there being issues with any of our wishes for the project but when they finally sent someone out to see our kitchen 7 weeks later, we were told several items couldn’t be completed as promised. We worked with them on this and waited months to get everything installed. In this time we realized that a large piece of quartzite that was supposed to be installed wasn’t even secured at all and was cut incorrectly and had to have a team out to repair it. Many on their installation team don’t seem to know what they’re doing. When we received our final pieces we decided to have cut from the slabs we bought there were several issues again including pieces cut incorrectly (2 inches short). I was told they would get a new piece and deliver it because it was their mistake on stone we’d paid for. Nothing was said but when we received the “new” piece it wasn’t the new piece but the old piece they’d sloppily glued 3 pieces on to. They’re ok with doing sloppy, unprofessional work. If you look at all the corners throughout our stone, it’s not cut at correct angles and they use a bunch of epoxy to slap it together. After spending close to $23k with them, Jennifer said sorry there’s nothing more they can do to help. They gave us some credits we asked for along the way after the numerous issues we had but sadly seems like they don’t care about leaving a customer with a hack job of stone now that they’ve been paid. Jennifer was kind and helpful when helping us pick out stone and securing our business and the overall look of a lot of our stone is beautiful. We just left the experience shocked at the number of issues and lack of care around the quality they provide. They tried blaming us numerous times but if they’d simply sent someone out to measure, checked before cutting or had a person look at overall quality it could’ve been a much different experience.

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Source: Google

NORM BLUE

Date: 2024-04-09 07:35:22

Jennifer was great to work with. She helped us find the right slab for our bar and bathroom job. Her project manager Gabiriela kept us up to date on the project and her crew did a fabulous on time installation.Everything went very smoothly. Would highly recommend!

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Source: Google

Brandon Sherrick

Date: 2024-02-12 23:03:12

Amazing company! Very professional start to finish. Jennifer and Gabriela were great to work with. The install crew were very polite and did a great job on installing and cleaning up. The seam is nearly invisible! Would definitely recommend

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Source: Google

Alison Xiaoqiao Xie

Date: 2022-05-26 18:45:39

Great service, price, and quartz selections. Our kitchen countertop was purchased and installed by Renovate in May 2022, and all we experienced were friendly and knowledgeable staff, rapid and clear communication, fast installation (a week after template), and very reasonable price (slightly lower than the big box stores for the exactly same quartz). They had a good selection of stones and samples to look over. Sarah in the office helped me to design and choose materials and she was knowledgeable, quick, and very transparent. We communicated with a couple others in the office to set dates and Gabriela for scheduling the installations and all communications are clear and accurate. We cannot avoid having a seam in our quartz countertop, so we were a bit worried on how the seam was gonna look like. But their crew did such a good job at the installation that the seam is not noticeable (see the fourth picture attached). They also produced window sills for our kitchen using left over materials from our slab, which helps the kitchen to look cohesive. Renovate is definitely one of the best and hassle-free contractors we have used during five long years of renovation. Highly recommended.

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Source: Google

Anna Giebel

Date: 2024-05-24 03:32:34

I went to Renovate after seeing a sale on remnants on Facebook Marketplace. I met with Sarah and looked at several remnants for a bathroom counter top. Jennifer also suggested an alternative as the one I originally chose had a small flaw. I decided to go with the alternative remnant. I enjoyed working with both Sarah and Jennifer. I was able to purchase a fairly large remnant for a more affordable price. Gabriela scheduled the template appointment and installation. I believe everything went very well. My project is still in preliminary stages, so I haven’t used the sink as of yet. The only disappointment I have is that I requested to pick up remnants so my contractor could make shelves for the bathroom. I was told that when they cut the slab the pieces break. I had recently worked with another company that brought me the sink cut out from the countertop in my kitchen and it was not broken and they were happy to deliver it at no cost. However, I really enjoyed working with renovate and would recommend them to anyone that wants a decent price. I’m just sad that I was unable to get my remnant pieces. Jennifer did however, offer me a small piece of remnant that was leftover from another project, and I do appreciate that. I just wish I could’ve had my extra pieces of remnant, it was in the contract that the pieces were available for pick up. I would work with renovate again. I appreciated the prices and the customer service. I just feel if you purchase a remnant slab it is owned by you, and the pieces should be available if it says that in the contract. All in all, I couldn’t have had the job done for a much better price I would imagine. Thank you very much. I am happy with the project so far.

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Source: Google

Ronald Rathbun

Date: 2023-12-11 17:12:53

Excellent experience and a very fine product. We chose a piece of quartz from their inventory and picked out the sink style we wanted. Also, we picked out the beveled edge we wanted on the counter. When they delivered and installed the countertop it was exactly what we had chosen. Outstanding workmanship. Very good installation. A big "thank you" to Jennifer, who helped us in every step. We highly recommend Renovate, LLC.

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