contractor place 3
Columbia, SC City Rating: We have identified this city as the primary city for this contractor.

Real Value, Inc. Marble & Granite Fabricators

since 1992

Examples of works performed by Real Value, Inc. Marble & Granite Fabricators

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About Real Value, Inc. Marble & Granite Fabricators

26.04

total score

The main rating value calculated from more than 30 indicators.
Exact value: 26.039372 out of 100.

The company, headquartered in Columbia, has manufacturing facilities and a spacious showroom in the neighboring state of North Carolina. Real Value works with both homeowners and commercial businesses, offering design and decor services for kitchens, bathrooms, meeting rooms, reception areas and so on. The exhibition hall demonstrates several hundred samples of stone slabs made of granite, quartz, quartzite, and marble of various colors from well-known manufacturers of South America and Europe. The range of products is designed for any wallet, and qualified staff can assist to make the right choice.

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Mystery Shopper Report

3.2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.15663 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

0

No Data

Quote Time

2.1

Slow

Price Level

2.7

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Real Value, Inc. Marble & Granite Fabricators for a Free Estimate

1031 Sparkleberry Ln Ext, Columbia, SC 29223

Additional benefits of Real Value, Inc. Marble & Granite Fabricators

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Debit cards

Credit cards

In store shopping

Delivery

Countertop store

Reviews about Real Value, Inc. Marble & Granite Fabricators

All (4)

Google (4)

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Stephen Shelley

Date: 2023-10-25 14:33:12

I have been using real value for years and have never had an issue. Latoya is great!!

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Todd Lightcap

Date: 2023-08-24 00:36:51

Debbie and her team are top notch! I would highly recommend Real Value to anyone! They not only delivered but they over delivered on service. They have far exceeded my expectations on my recent kitchen countertop install and I would use them again in the future for any future projects. They stand behind their work and products and are great to work with. Debbie is extremely knowledgeable and caring and takes the time needed for you to feel comfortable in your purchase. Her follow through is fantastic and she genuinely cares for your happiness.

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Carol Barnett

Date: 2023-12-29 18:52:12

Carter Stiglbauer is delightful to work with!

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Deni McMillion

Date: 2023-08-19 17:12:00

Being a small business owner, I absolutely hate posting a negative review. As a matter of fact, this is the first negative review I’ve ever posted on any business. I was referred to Real Value by Complete Contractor Services. A gentleman came out to take measurements of my kitchen and was super nice. I was excited by the level of professionalism and friendliness the gentleman showed me. Then today, I drove 45 minutes from Chapin to pick out my granite. Being that I was referred, I was enthusiastic about my experience of picking out my new countertops for my kitchen redo. I was informed by Complete Contractor Services that Real Value was indeed open from 9-12 on Saturdays and just head down there and ask for LaToya. When I arrived at 11:30 to Real Value, the doors were locked, so I rang the doorbell. LaToya answered the door and I told her who I was and who referred me. She rolled her eyes and said, “we take customers by appointment only on Saturdays” . I explained that I thought she would be expecting me, and I had made the drive from Chapin to see her. She said that she was not expecting me, and said “it’s almost twelve, and I have no idea what we are supposed to be doing here”. Her attitude made it very clear she did not want to talk to me or help me at all. So, I just said, “Nevermind, I’ll go” and I left, crushed. Listen, as a business owner, I get it. I’m sure she was ready to go home, and I probably would’ve been cool if she had explained that in a friendly professional manner, and make an effort to set up a time for me to come back that was convenient for both of us. But when a customer shows up to spend their hard earned money just to treated like a burden and annoyance is terrible and unacceptable. It reminded me not only that my time and money will be valuable to someone else, but it also reminded me how to not treat a customer that would be excited to do business with me. Such a shame. I have notified Complete Contractor Services of my experience and I’ll make sure to tell every single person I know to not do business with Real Value.

Contact Real Value, Inc. Marble & Granite Fabricators for a Free Estimate

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1031 Sparkleberry Ln Ext, Columbia, SC 29223