Personal Touch Countertops
since 2015
Examples of works performed by Personal Touch Countertops
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About Personal Touch Countertops
total score
Exact value: 35.133023 out of 100.
Since its establishment in April 2015, Personal Touch Countertops has been a family-owned enterprise, renowned for expert fabrication of granite, marble, quartz, and quartzite countertops. With a legacy spanning over thirty years in the industry, they are committed to delivering not just quality workmanship but also exceptional service at competitive prices. Their dedication to excellence and customer-centric focus make them a distinguished choice in the world of countertop fabrication.
Customer Feedback Score
reviews: 38
YELP
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CoCo
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Mystery Shopper Report
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Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
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Additional benefits of Personal Touch Countertops
Small business
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Countertop store
Bathroom remodeler
Kitchen remodeler
Reviews about Personal Touch Countertops
All (13)
Google (8)
Facebook (5)
Lisa Noonan
Date: 2024-03-05 18:29:03
Just had a less than desirable experience with Personal Touch. Their fabrication was less than desirable and when I called about it they weren’t even willing to reduce the price. So I paid full price for a remnant that wasn’t fabricated properly. Not happy. Won’t do business with them again and definitely wouldn’t recommend them. Really unfortunate. Product itself is beautiful.
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Malcolm Edwards
Date: 2023-02-21 21:50:37
We visited the showroom/office for a "look-see" and review of products & charges. No commitment yet, but the office people were professional and addressed ALL questions directly and courteously. Good customer interface ! they are a front-runner for our (well-researched) counter tops & back-splash kitchen project. thanks PT! refreshing customer interface
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Shawn Zarraga
Date: 2024-03-08 03:54:49
I have been using Personal Touch Countertops for over 5 years now and they amaze me every single time with their professionalism and attention to detail. Cannot express enough how quick and easy the process is from choosing your stone to installation. The front office ladies are amazing to work with and the atmosphere makes you feel welcomed every time. I 100% recommend Personal Touch for your next stone project to make your home a beautiful place.
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H Baker
Date: 2023-12-28 15:31:45
Highly recommend. Service and communication were excellent throughout the entire process. Due to a supplier issue, the quartz I had ordered was not going to be delivered on time for my install schedule, so Personal Touch allowed me to substitute a higher priced stone for my original cost. On the day of the install, the owner drove to Orlando to pick it up at (no charge to me), and then they fabricated and installed it on the same day! Installation of kitchen, dining room and two bathrooms was immaculate. I can’t say enough good things about this company. Thank you!
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Carolinas Stones
Date: 2024-04-04 03:12:07
All the staff at Personal Touch countertops are very nice, specially the owner Luciano. I can see that They work really hard, and always have us customers in their minds. They have a top notch installer named Fabrício which is also very nice. I strongly recommend this company.
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Carol Soltys
Date: 2021-08-07 02:32:14
When shopping for new counter tops our last stop was Personal Touch. This was the best stop. We were greeted by a friendly staff. Luciano introduced himself and after a few minutes he knew what we were looking for and immediately showed us exactly what we wanted. Luciano set up a date for measurement and showed up the following week at the exact set time. Next was a date for installation. Again they showed on the set date to remove old countertops and install new beautiful quartz counters. They were professional and efficient. Luciano followed up on every step from measurement to install. We will recommend Personal Touch to anyone looking to remodel. Personal Touch will be around for long time with the attention and professionalism they give to their customers. Great job our counters are beautiful and exactly what we wanted. Thank you Luciano and Personal Touch Crew.
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Marcelo Henrique Zangrandi
Date: 2023-04-07 00:24:55
I recently had my kitchen countertop replaced by Personal Touch Countertops and I couldn't be happier with the results. From the initial consultation to the final installation, the entire process was smooth and hassle-free. The team at Personal Touch Countertops was professional and courteous throughout the entire project. They took the time to understand my needs and preferences and provided valuable suggestions to help me choose the perfect countertop for my kitchen. The installation itself was quick and efficient, with the team working diligently to ensure that everything was installed correctly and to my satisfaction. I highly recommend them for anyone in need of a countertop replacement. They provide exceptional service and high-quality workmanship, and I couldn't be happier with the end result.
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Alias ForSpam
Date: 2022-05-04 21:15:31
I know, I don't post often, but when a business does such a great job it must be acknowledged. We just had our new granite installed by PT and everything went smooth and quick (earlier than estimated). The measure/template guy let us work with him as he built the model in his tablet so the angles were just right. They ask questions throughout the process to make sure they were doing what WE wanted and kept encouraging us to call if we needed anything. Every time I did call the phone was answered immediately with a person that could answer my question on the spot or take the action I needed - EVERY SINGLE TIME. The install went quick, but careful and thorough - if ANYTHING didn't go exactly as they planned they stopped and assessed the situation and would bring me in on the decision making process with suggestions ready to go. It turned out absolutely perfectly and I can't thank them enough for genuinely caring about doing a good job the right way.
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Cyndi Elder
Highly recommend Personal Touch for your countertop needs!! Very friendly, professional and they did a beautiful job! Everything they said they’d do they did so on time. Not one problem. Thank you so much! Completely in love with my new countertops. Can’t wait to put the white subway tile backsplash up!
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Heather Snyder
The best! Thank you for your great service and final product!
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Patricia Long
Wonderful experience. From the showroom to installation everyone we encountered was friendly and professional. The fellows that installed our countertops were so nice. They were efficient, polite, professional, on time and our countertops look spectacular. Thank you. We would not hesitate to recommend Personal Touch Countertops.
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Don Mirth
These folks are all about precision. We had 8 different pieces of quartz countertop cut with complex curves, cutouts and corners. Every piece fit perfectly. The one seam that we had fit so perfectly that you can't tell that there is a seam there. They use laser technology to do their measurements and it works beautifully. In addition, they are great to work with and cost competitive. We couldn't be more pleased. Thank You PTC!!
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Clifford Eanes
THESE FOLKS DO GREAT WORK. KITCHEN AND 2 BATH ROOM COUNTERTOPS. YOU WILL BE IMPRESSED WITH THE WORK THEY DO
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