Paul's Marble Depot LLC
since 2009
Examples of works performed by Paul's Marble Depot LLC
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About Paul's Marble Depot LLC
total score
Exact value: 36.095419 out of 100.
Based on research conducted by our team using Google, BBB, business website, and social networks, we have decided to add Paul's Marble Depot LLC to our catalog of the truthful countertops companies. The business provides natural stone countertops for both domestic and commercial settings. Countertops and individualized showers installed by these experts are used by builders and homeowners alike. Modern surface fabrication methods ensure a high standard is always met. It is a Stamford countertop company that serves customers from Fairfield and Westchester counties, as well as from Maine to Florida.
Customer Feedback Score
reviews: 12
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Contact Paul's Marble Depot LLC for a Free Estimate
40 Warshaw Pl, Stamford, CT 06902
Additional benefits of Paul's Marble Depot LLC
Granite supplier
Countertop store
Marble supplier
Tile store
Reviews about Paul's Marble Depot LLC
All (7)
Google (7)
-D B
Date: 2021-06-14 02:43:44
If you are looking for the best product, best service, best installation, don’t look any further! You will find everything when you hire Paul and his people. We had a smooth process! 2 weeks from the time we choose our slabs until they were installed. His crew came to make the template which is more professional that what we have ever seen! After that they called us so we could choose where we wanted the slabs to be cut and what part of the slab we wanted to have in the island/countertop etc. The day of the installation his crew showed up on time. Paul came as well to supervise everything but his people are absolutely amazing! They all know exactly what to do. We couldn’t be happier and we recommend Paul to you if you are looking to replace or build a kitchen/bathroom. Don’t look any further!
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Cathy de Silva
Date: 2020-02-16 22:36:59
I purchased a piece of stone for my fireplace hearth and they sent me a completely different stone - the one I selected was grey with gold colorations. They sent me a green Stone with flaws. I had a picture of the stone I selected which I sent to Sunny along with a picture of the one they delivered and he yelled at me! He said how dare I question his integrity....think he was immediately defensive because he knew they were wrong and got caught. Sad, I have purchased from them in the past but that didn’t seem to matter. Buyer beware.
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Sheila
Date: 2019-04-15 21:15:39
We love the quartz counters we installed and the customer service was very responsive and professional.
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Jill Harrell
Date: 2024-01-11 14:00:32
Paul's Marble Depot did an outstanding job with the fabrication and installation of my quartz countertops and backsplashes. The custom fix was amazing. I don't believe anyone else could have done a better job. I would give them ten stars if I could.
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Larry Buchalter
Date: 2021-10-11 22:22:49
Probably the single worst customer service of any home vendor I have worked with in 25 years of home renovation, building and repair. The fabrication and install were actually above average, but our stone immediately showed quality and finish issues and Sunny would repeatedly promise to address but would never follow up. For a retail customer that isn't likely to be a customer in the near-term, they have little incentive to treat customers well. Sunny was not just unresponsive, he was disrespectful. Would NEVER use them again under any circumstances. About to pay another stone vendor to fix their work.
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Yun Zhou
Date: 2012-10-03 14:40:20
This is the worst nightmare during my renovation. I went to Daltile to look for ideas and i saw the marble depot was next to that daltile store. So i went in and had a chat with the owner, who seems very nice. He offered the lowest price among all quotes. I decided to go with him. They didn't show up to install as they said , then i made so many phone calls. Finally, they said they couldn't make it and had to reschedule. On the following day, they came two hours later than the appointment with two broken pieces. They told me it was an accident. So i asked them to install the good pieces. I was waiting inside and found they never came into the house. then i went to see them finding that they were trying the fix and glue the broken pieces. After being caught by me and my contractor, the guy said why not you paid less with the broken pieces. I said it's no way i could do that. They went back and promised to deliver new pieces in five days. They came to my place on the following thursday. When they installed the pieces, they made scratches on my cabinet when they force one piece to drop into between cabinet. the guy said it's normal to have scratches and I was totally shocked. they only spent like 30 mins. After they left, on the following day, my contractor found all problems: sinks are not sealed well. the long marble piece was not systemic. One end is wider than the other end, which made a big gap on one end since they didn't do templates!!! One piece is not sanded well with all marks showing. all edge corners are not matching. Some are sharp, some are round. The worst part is the crew moved my plumbing when they put sink on without telling me. They forgot to put back. When i used my dishwasher and my floor got flooded. When i called the owner, he refused to admit saying his crew is professional and doesn't touch plumbing stuff. My floor is totally cracked with water damage. what kind of professional will make scratches and not do templates before installation? When i called him about all problems i mentioned above, what he said is it's normal to have problems. I called ten times to ask them come over , but they never be on time. I am still waiting for the owner to repair the uneven end issues. never recommend this store to any one.
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lisa trombetta
Date: 2022-04-01 21:06:10
We had a great experience with Paul’s Marble. Sunny was extremely helpful, knowledgeable and professional. He responded very quickly to our questions and concerns, which is something very rare these days. I would highly recommend!
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40 Warshaw Pl, Stamford, CT 06902