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Portland, ME City Rating: We have identified this city as the primary city for this contractor.

Paul White Company

since 1970

Examples of works performed by Paul White Company

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About Paul White Company

31.8

total score

The main rating value calculated from more than 30 indicators.
Exact value: 31.798536 out of 100.

The Paul White Company, established in 1970, is a reputable interior solutions provider based in Portland, Maine. Specializing in fabricating countertops, they are committed to delivering exceptional quality and customer satisfaction. Their in-house team of experts offers free design consultations and installations, ensuring a seamless experience for both residential and commercial projects. With advanced technology and skilled professionals, they can custom-cut and install countertops made from natural stone or quartz aggregates, providing customers with their desired outcome. Trust the Paul White Company for superior interior solutions and flawless countertop fabrication.

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Mystery Shopper Report

3.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.656197 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

3.9

Fast

Deposit Level

2.5

Standard

Quote Time

2.5

Average

Price Level

2.8

Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Paul White Company for a Free Estimate

50 Allen Ave, Portland, ME 04103

Additional benefits of Paul White Company

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Checks

Credit cards

Debit cards

In store shopping

In store pickup

Delivery

Flooring store

Cabinet store

Countertop store

Reviews about Paul White Company

All (11)

Google (8)

Facebook (3)

Source: icon-google Google
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Joe Hezlep

Date: 2020-07-13 00:39:46

Paul White Company has all you need for your home remodel or new construction needs. The staff is knowledgeable and will listen to your wants/needs to make sure you get exactly what you are looking for.

Source: icon-google Google
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Jake Melvin

Date: 2023-04-05 10:13:58

I was very impressed with Paul White Co. We wanted to add a custom quartz top to our existing vanity which was relatively big. We selected what we wanted from their remnant inventory (the slabs outside their shop) and within a few weeks they had it cut out and installed to fit perfectly. Pricing was more than fair, and they got it completed in a timely manner. They even re-adhered our under mount kitchen sink which was starting to come loose - totally separate from our vanity project. Very pleased with Paul White Co. and will definitely be referring them to others.

Source: icon-google Google
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Christoph G

Date: 2022-12-05 15:14:59

Very pleased with the ease of service and response time of the whole team at Paul White. Someone answered the phone immediately, directed me on where to look at countertop slabs, took our order and got the process rolling immediately. We had an installed counter in our bathroom in less than a month. The template and install guys were all very nice and ready to answer questions. All in all a seamless experience.

Source: icon-google Google
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Michael S

Date: 2019-01-15 13:40:10

The entire team is great to work with, from retail to the stone shop. And they are very competitive with their pricing!

Source: icon-google Google
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Katie McGraves-Lloyd

Date: 2022-07-26 23:37:24

Poor craftsmanship. They do not care about the quality of work. When it came time to sell our house, our realtor thought our kitchen backsplash (we spent $2300 on) was DIY. Grout job/cutting was awful. When they replaced our countertop, they cut out molding and didn’t replace it. The flooring transitions had to be fixed and were not high enough. I wish we had never used them. Do not make our mistake.

Source: icon-google Google
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Barbara Perry

Date: 2022-09-08 23:13:54

We had a great experience at Paul White - I would use them for any next project! Not only did they have the best selection of flooring and countertops around, their staff was super nice and very helpful. We were building a house and had many decisions to make. Without an interior designer, it can be tough. Traci helped me pull it all together and make the tough choices. She was really friendly, willing to help me, very knowledgeable, patient and never made me feel rushed! The people at the warehouse and the stone shop were very accommodating and nice to work with. All and all, it was great. I highly recommend them!

Source: icon-google Google
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James

Date: 2021-12-22 03:15:19

AVOID AT ALL COSTS. UNETHICAL & UNPROFESSIONAL 11 MONTHS OF ISSUES: Paul White Company was subcontracted for all tile, flooring, cabinets, appliance install, etc for our new condo building on the East End. To save you time—over 11 months the team damaged my brand new dishwasher while installing it incorrectly (didn’t bother to tell me) and my shower tile was done so poor, it needed to be replaced five different times! The last fix I finally got a different employee and he said “it’s a good thing I’m here, water damage would have been an issue with the other guys work”. What?! Closed on a small unit 11/2020. Paid to have the shower converted from a tub. After finishing the tile was crooked all the way from top to bottom. It took five different “repairs” and 11 months to “fix”. From different grout colors, to incorrect spacing, tile pressing out at the sides, and overall poor craftsmanship, it was a nightmare I hope I can help others avoid. So bad to the point they fired two of their employees who did the work, and as stated above the final more experienced one assured me water damage would have been a problem if he wasn’t there. Included just a few of the many photos I have. Zoomed up on the tile that went 10 feet in a crooked line, two wall replacements, and other issues. I have emails back and forth with the PW team acknowledging the poor work but taking no responsibly for it as they were subcontracted. WAS EVEN TOLD BY THE BUILDER HE WILL REFUSE TO USE THEM FOR ANY FURTHER PROJECTS! This also does not include the bowed wood floors needed to be replaced on my neighbors units, or other issues with the company. I reached out to different a tile company for a quote during the process and was told it was so bad they wouldn’t touch the single wall— they would only redo the entire thing to ensure it was done properly. $4750 estimate. But I did forget to include, Paul White did offer me a $350 gift card. What a joke.

Source: icon-google Google
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Jack Herzig

Date: 2023-12-04 20:20:37

I was fortunate to work at Paul White in the residential division for about 2.5 years until relocating to a new state. I can’t say enough good things about how I was treated by everyone at PWC during my time there. Awesome team from the top down

Source: icon-facebook Facebook
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Brooke Bryant

recommends

Tommy Day Does it again! First our kitchen & now our bathroom! Incredible work- we highly recommend anyone to Paul White! Here’s our Before and after!!

Source: icon-facebook Facebook
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Skye Patterson

recommends

Our experience getting countertop for our kitchen was seamless and exceptional from start to finish! These folks have their act together on top of offering a beautiful product!

Source: icon-facebook Facebook
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Larry Wedge

recommends

I work there and the company takes very good care of all there people. wonderful company I couldn't be more happy.... Love this place

Contact Paul White Company for a Free Estimate

Choose the Way That Works Best for You!

50 Allen Ave, Portland, ME 04103