Ornelas Granite

We rate the staff friendliness of Ornelas Granite as Good. According to our mystery shopper research, the staff at Ornelas Granite demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Ornelas Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Ornelas Granite directly to better understand their approach to customer service.

We rate the staff expertise of Ornelas Granite as Excellent. The staff member from Ornelas Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Ornelas Granite may vary. We recommend contacting the company directly for more comprehensive information.

Ornelas Granite is an emerging company, established in 2012. Our research showed that Ornelas Granite began operating in 2012, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Ornelas Granite directly to confirm the company’s age.

We note that Ornelas Granite has a dedicated office. Our research revealed that Ornelas Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Ornelas Granite directly to confirm the latest details.

We note that Ornelas Granite has its own production facility. Our research revealed that Ornelas Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Ornelas Granite directly to confirm the accuracy of this data.

We were unable to confirm whether Ornelas Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Ornelas Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Ornelas Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Ornelas Granite directly for more information.

We rate the production time of Ornelas Granite as Very Fast. Our mystery shopper research revealed that Ornelas Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Ornelas Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Ornelas Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Ornelas Granite.

We rate the deposit level of Ornelas Granite as Standard. Ornelas Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Ornelas Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Ornelas Granite.

We did not receive quote preparation data from Ornelas Granite. Unfortunately, Ornelas Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Ornelas Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Ornelas Granite directly to clarify timelines and conditions.

We did not receive pricing information from Ornelas Granite. Unfortunately, Ornelas Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Ornelas Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Ornelas Granite directly to obtain pricing details and further information.