NorthWest Granite

We rate the staff friendliness of NorthWest Granite as Excellent. Our mystery shopper research revealed that the staff at NorthWest Granite provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with NorthWest Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting NorthWest Granite directly to better understand their approach to customer service.

We rate the staff expertise of NorthWest Granite as Excellent. The staff member from NorthWest Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at NorthWest Granite may vary. We recommend contacting the company directly for more comprehensive information.

NorthWest Granite is an established company, operating since 2005. According to our research, NorthWest Granite has been in business since 2005, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting NorthWest Granite directly to confirm the accuracy of the details.

We note that NorthWest Granite has a dedicated office. Our research revealed that NorthWest Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting NorthWest Granite directly to confirm the latest details.

We note that NorthWest Granite has its own production facility. Our research revealed that NorthWest Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting NorthWest Granite directly to confirm the accuracy of this data.

We were unable to confirm whether NorthWest Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if NorthWest Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, NorthWest Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to NorthWest Granite directly for more information.

We rate the production time of NorthWest Granite as Fast. According to our research, NorthWest Granite quoted a project completion time of 3.9 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by NorthWest Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with NorthWest Granite.

We rate the deposit level of NorthWest Granite as Very High. NorthWest Granite requested a deposit of 75% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with NorthWest Granite the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by NorthWest Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from NorthWest Granite.

We rate the quote preparation speed of NorthWest Granite as Very Fast. Our mystery shopper research revealed that NorthWest Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. NorthWest Granite is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with NorthWest Granite.

We rate the price level of NorthWest Granite as Average. Our mystery shopper evaluation found that NorthWest Granite quoted a price of $88.09 per square foot for Calacatta Idilio quartz and $77.06 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7347 for Calacatta Idilio quartz and $6427 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from NorthWest Granite.