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Santa Rosa, CA City Rating: We have identified this city as the primary city for this contractor.

North Coast Tile & Stone

since 2004

Examples of works performed by North Coast Tile & Stone

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About North Coast Tile & Stone

61.29

total score

The main rating value calculated from more than 30 indicators.
Exact value: 61.28556 out of 100.

About 100 shades of gorgeous, distinctive, and reasonably priced countertop materials are available in the company's slab yard. Industry-leading experts in countertop design are ready to assist you in giving form to your ideas. The greatest manufacturers in the area provide on-site fabrication. Tile or granite countertops, professional team completes your project with the attention and accuracy you want. They have been a family-run business for more than 25 years. The firm is dedicated to maintaining its increasing countertop product line, excellent reputation, and skilled team.

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Mystery Shopper Report

3.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.688889 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.8

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Price Level

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact North Coast Tile & Stone for a Free Estimate

3854 Santa Rosa Ave, Santa Rosa, CA 95407

Additional benefits of North Coast Tile & Stone

Wheelchair accessible entrance

Wheelchair accessible parking lot

Debit cards

NFC mobile payments

Service guarantee

Credit cards

In store shopping

Delivery

General Contractors

Interior Design

Tile store

Marble supplier

Contractor

Design agency

Granite supplier

Marble contractor

Reviews about North Coast Tile & Stone

All (10)

Google (10)

Source: icon-google Google
avatar

Jo Dennis

Date: 2024-01-17 01:24:19

Our cat cracked out the countertop - that's a longer story.... But we were looking for a company that could help us replace what we already had (or get close to it) without damaging our kitchen tiles and cabinets (the remodel is only 5 years old). Their reviews helped, but we selected North Coast as Megan was the first person to find us a stone that looked a lot like what we had (she also called back quickly)..... The templating expert was very reassuring, it was clear he knew what he was doing and had a LOT of ideas on how to not just replace, but improve our countertop. The demo team (subs) were excellent - no damage, clean and efficient. The install team - also excellent, worked diligently and left me with a countertop. Sadly .... the countertop cracked (SIGH) soon after installation, in a delicate spot (corner). John was kind enough to call - he removed my frustration in that conversation and reassured me they would replace it. That happened today, and John (the fixer) restored my faith in humanity. He was kind, and considerate and did an excellent job. I would not hesitate to recommend the NCT&S team.

Source: icon-google Google
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Budd Shirley

Date: 2024-09-19 23:33:28

We visited many stone and tile stores over the past couple months but found North Coast the very best to meet our needs. Caity is thoroughly knowledgeable and genuinely eager to help us with our stone and tile needs for our upcoming kitchen. We have practically zero experience with the products, so we need serious advice and a little hand holding. Because we are just beginning the process, Caity’s guidance and professionalism have made the experience a delightful one. She has given us the confidence that we are making the right choices. We had a couple of concerns and went to see her today unannounced. She wasn’t in the store, but the owner, her mother Martha, was there and easily and casually assuaged our worries. They have made us feel as though our project is as important as all the others. Very nice, comforting approach… more to follow!

Source: icon-google Google
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Ian Davis (Snakeman)

Date: 2022-10-16 15:47:54

If you need high quality countertops for your new remodel or are designing your kitchen from the ground up...Check this place out!!! It's the tile place to the right of the tile place if you take the Todd Rd. Exit. Make a right and hang a left. Hit em with that right left! Decision wise it could be your best!

Source: icon-google Google
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Tiffany Young

Date: 2023-12-18 05:06:36

Professional, attention to deal is top of the line and their design expertise is so amazing. Have used them for all 3 of my bathroom remodels

Source: icon-google Google
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leslie galbreath

Date: 2023-06-23 14:58:56

Could not be happier! North Coast Tile & Stone did and awesome job for us on our guest bath remodel. Our new steam shower looks awesome, as well as our vanity top and floor! Shout out to Merci who helped us put together our selection of tile and quartz; Noe who installed everything like an old pro (mostly because he is an old pro); and Matt who kept the whole thing moving forward and troubleshot any issues that came up.

Source: icon-google Google
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Meleys The Red Queen

Date: 2024-02-03 01:15:42

My friend and I went here as our second stop today in our adventures in remodeling her house. After stopping at a larger tile store we were totally lost and didn’t know where to even start. Thankfully we were offered help by Merci, who helped us from start to finish and was simply amazing. We left there with solutions for both bathrooms, kitchen counters and the hearth, it was so easy with help from a professional who knew how to guide us. I cannot say enough about the difference between the experience at our first stop and here, thankfully there was no need for a 3rd stop because all of our needs were met here.

Source: icon-google Google
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Richard Iribarne

Date: 2024-01-27 02:13:30

We have used them to get our counter top and backs place. Great customer service Merci has helped us with selections and setting up install set up. Dave weeks and his crew are top notch explaining all the procedures and cleaning up when done. Will have pics when backslash done.

Source: icon-google Google
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Teresa Manning

Date: 2024-05-02 16:31:55

North Coast tile recently completed our house in Healdsburg. Our bathrooms and kitchen turned out beautiful. Martha was incredible to work with, and their installers were very professional and detailed. This is the second home they have done for us and we would not use anyone else. I highly recommend North Coast tile for any custom tile or stonework.

Source: icon-google Google
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alexandra dascalu

Date: 2023-12-18 19:32:45

North Coast was easy to work with and helped us pick out our beautiful granite countertop. There’s a little bit of a wait between when you pick it out and it’s cut and installed, but it is totally worth it. Knowing what you want beforehand or having at least a rough vision before you start and communicating your ideas clearly will help the process go smoothly and efficiently. They did an incredible job installing the countertop and the matching backsplash. This along with the unique tile job helped transformed our kitchen, as you can see in the photos.

Source: icon-google Google
avatar

A M

Date: 2024-07-14 18:19:31

We used North Coast for an outdoor quartzite countertop. In less than a year the countertop developed a large crack across the top. The company sent out a rep to look at it who said the crack is a fissure that was in the original slab and was filled will epoxy during manufacturing. Fingerprints can be seen along the crack that only became visible when the crack developed. The sales team told us about the benefits of natural stone being its durability and resistance to extreme heat and cold. No information was provided about epoxied fissures, which would have been useful info during our decision-making process. The crack is not something that was expected when purchasing the countertop, especially at this price point and appearing in such a short amount of time. We asked for resolution of any sort repeatedly and North Coast stopped responding to emails. Overall, a disappointing experience and I would not recommend doing business with this company.

Contact North Coast Tile & Stone for a Free Estimate

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3854 Santa Rosa Ave, Santa Rosa, CA 95407