contractor place 3
Raleigh, NC City Rating: We have identified this city as the primary city for this contractor.

NCO Custom Marble & Granite

since 2007

Examples of works performed by NCO Custom Marble & Granite

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About NCO Custom Marble & Granite

32.21

total score

The main rating value calculated from more than 30 indicators.
Exact value: 32.212832 out of 100.

NCO Custom Marble & Granite is a family owned company and works with individual orders for fabrication and installation of stone products. The list of services offered includes replacing of kitchen, bathroom and vanity countertops, fireplace cladding, and landscaping of summer kitchens. The company works with natural and engineered stone, samples of which can be viewed in the warehouse. Tabletops are manufactured in a modern well-equipped workshop and installed by experienced professionals who also dismantle the old tabletop if necessary. The company also offers a wide range of kitchen and bathroom sinks.

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Mystery Shopper Report

3.7

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.721641 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

2.8

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

2.3

Slow

Price Level

2.4

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact NCO Custom Marble & Granite for a Free Estimate

8804 Gulf Ct E, Raleigh, NC 27617

Additional benefits of NCO Custom Marble & Granite

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Repair services

Checks

In store shopping

Delivery

Countertop store

Granite supplier

Reviews about NCO Custom Marble & Granite

All (8)

Google (8)

Source: icon-google Google
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Laura Burke

Date: 2023-09-03 17:38:47

I have worked with NCO for probably over ten years now. Celine and Osbul are a very talented team. From start to finish, their combined knowledge of materials and installation is superior. I have used them for numerous kitchens and bathrooms in my business. Laura Burke of Burke Designs in Raleigh

Source: icon-google Google
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Daniel Greenberg

Date: 2020-08-21 00:20:42

Absolutely fantastic experience! I needed a small piece of quartz that matched my current kitchen countertops. NCO went above and beyond to find me a remnant that matched and were able to measure and install in less than 48 hours. Will absolutely be my choice for my next renovation project.

Source: icon-google Google
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Jennifer Jones

Date: 2019-02-06 14:36:15

After receiving several referrals for fabricators, NCO stood out as the clear winner. Why? Traci. She was lightening fast in responses, quotes and installation. She knew exactly what I wanted. From the first day I called her to the installation date was 10 days!!! What a fabulous turnaround! As a busy real estate broker, I needed prompt service that was also high quality. WOW. Nailed it. I will be using NCO and Traci for all of my clients! THANK YOU!!!

Source: icon-google Google
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Pete Huckins

Date: 2024-02-09 01:03:42

I worked closely with Laura, Celine, and Osball to get our new kitchen counters installed. I'm impressed with their attention to detail and clear and upfront communication skills. This company and family has years of experience that make them the best choice. I went to 5 different installers and providers and NCO's services and expertise were the best by far. I appreciate their work and wish them the best and won't hesitate to recommend them to anyone.

Source: icon-google Google
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Louise Munn

Date: 2016-07-02 17:29:25

They do a fantastic job. My counter top and breakfast bar were installed last week. Each is one piece with no seam. These are large pieces of granite and they are flawless. This company is very efficient and keeps on top of the order. They ensure that the customer is informed at every step. Traci is absolutely great to work with and very patient. I changed my mind on the type of sink, whether I wanted a granite backsplash and the type of edge. She had endless patience and I felt that she had my best interest in mind. I really appreciated the fact that she knew this was a costly purchase and one that needed to be exactly what I wanted. I can recommend NCO without hesitation.

Source: icon-google Google
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Kelly Wilson

Date: 2022-02-02 19:18:31

Such a wonderful company - look no further than NCO for your countertop needs! We have worked with them on two projects now, and their craftsmanship, professionalism, and knowledge has been unmatched. Cannot recommend them enough. They just did our whole kitchen with no seams, and it looks absolutely stunning. Celine and Traci are very responsive and helpful, and the crew who installed was experienced, prompt, and precise. Great experience all around!

Source: icon-google Google
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Margaret Gauch

Date: 2021-10-20 16:39:54

We had a great experience working with Traci and her team to replace the counter in our master bathroom, which was remodeled due to water damage. Though we originally planned to salvage our existing counters, our backsplash broke during demo and we were unable to get a matching piece to replace it. As a result, we opted for new quartz in a gray color to balance all the white that would be going into the room, and it turned out to be the right move. Our installation was tricky because the size of the fabricated counter was too long to carry up our stairs. The NCO team worked with us to arrange for material lifts to bring the counters over a balcony from our 2-story family room. It was a huge effort, but they executed flawlessly. The crew worked so hard and were incredibly kind and professional. We couldn't be happier with our result. Selected material is Gray Soapstone from Alleanza Quartz

Source: icon-google Google
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jkc 3175

Date: 2023-08-16 12:27:33

Celine, her brother, niece Laura and the entire team at NCO do a wonderful job. They are very professional, with great attention to detail. We are building a new home and the fabricator the supply house offered was not up to the task. The original fabricator struggled with how to do a soapstone fireplace with minimal or no seams. Celine and the team at NCO were highly recommended by a local stone warehouse and they stepped up and delivered a work of art with the soapstone fireplace. Throughout the entire process, they communicated well, maintained a can-do attitude and delivered on some very high expectations, just like they said they would. They were able to do what other fabricators said couldn't be done. NCO hit a homerun on the fireplace and earned all of the countertop work for our new home. We are so grateful to have found them. They rescued us from a difficult situation. I highly recommend them for your project, no matter how big or how complex. Kevin C.

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8804 Gulf Ct E, Raleigh, NC 27617