Natural Stone Imports

We rate the staff friendliness of Natural Stone Imports as Very Good. During our research, the staff at Natural Stone Imports demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Natural Stone Imports’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Natural Stone Imports directly to better understand their approach to customer service.

We rate the staff expertise of Natural Stone Imports as Excellent. The staff member from Natural Stone Imports who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Natural Stone Imports may vary. We recommend contacting the company directly for more comprehensive information.

We were unable to determine the age of Natural Stone Imports. Unfortunately, as part of our mystery shopper research, we were unable to determine when Natural Stone Imports was established. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Natural Stone Imports remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Natural Stone Imports directly for more accurate information.

We note that Natural Stone Imports has a dedicated office. Our research revealed that Natural Stone Imports operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Natural Stone Imports directly to confirm the latest details.

We note that Natural Stone Imports has its own production facility. Our research revealed that Natural Stone Imports operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Natural Stone Imports directly to confirm the accuracy of this data.

We were unable to confirm whether Natural Stone Imports offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Natural Stone Imports provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Natural Stone Imports remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Natural Stone Imports directly for more information.

We rate the production time of Natural Stone Imports as Very Fast. Our mystery shopper research revealed that Natural Stone Imports quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Natural Stone Imports is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Natural Stone Imports during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Natural Stone Imports.

We rate the deposit level of Natural Stone Imports as High. Our research found that Natural Stone Imports requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with Natural Stone Imports. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Natural Stone Imports may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Natural Stone Imports.

We rate the quote preparation speed of Natural Stone Imports as Very Slow. Our research revealed that Natural Stone Imports provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Natural Stone Imports in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Natural Stone Imports.

We rate the price level of Natural Stone Imports as Average. Our mystery shopper evaluation found that Natural Stone Imports quoted a price of $43.17 per square foot for Calacatta Idilio quartz and $0 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $3600 for Calacatta Idilio quartz and $ for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Natural Stone Imports.