Mountain Tops, Ltd
since 1996
Examples of works performed by Mountain Tops, Ltd
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About Mountain Tops, Ltd
total score
Exact value: 71.312554 out of 100.
Looking for a right countertop producer in Alaska? Don’t waste your time on the exhausting research! Mountain Tops is a highly recommended local company that offers a wide range of natural stone products. It produces quartz and granite tops, solid surface vanity items, flooring, wall cladding, and much, much more. Execution of works includes production, installation, repairs, and guaranteed maintenance.
The firm owes its success to a constant pursuit of quality and a competitive pricing system, but more than that – to its highly qualified and friendly staff.
Customer Feedback Score
reviews: 48
YELP
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Contact Mountain Tops, Ltd for a Free Estimate
6605 Arctic Spur Rd, Anchorage, AK 99518
Additional benefits of Mountain Tops, Ltd
Small business
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Credit cards
Debit cards
NFC mobile payments
Wheelchair-accessible car park
Wheelchair-accessible entrance
In store shopping
Countertop store
Reviews about Mountain Tops, Ltd
All (15)
Google (10)
Facebook (5)
Heidi St
Date: 2024-02-24 03:31:04
This is an Edit* Previously Gave them 5 stars when Erin worked here . Poor customer service and waited 4 months and never got the job done here!!! First off…. I am a loyal customer. When Erin used to work in the front desk i had liked this place. This is my 3rd purchase here. I am upset to inform you that an instock stone i had put a deposit on 6/8/23 has yet to be installed its almost 4/5months today is 10/13 and was supposed to be installed first week of October. Now they say 10/16 but called 2 times for an updated and than emailed and left a voice mail all was ignored today and the Woman Amanda was super rude when i came in. Today i kindly ask For an update than i get a run around that it wont be until the end of the month. I have asked for the manager multiple times and is denied. I have been moved in the que so many times. Everytime they tell me next month ,next month .It seems i will never get this stone for my kitchen. I rather hear them say wait 4 months instead of telling me One month than tell me that again over and over. I am Displeased at the unprofessionalism Amanda displayed today she was awfully rude and would not give me any information as to when my project will be done and where i was on there install Calendar . I asked for my receipts i paid 2 deposits as my project was modified twice. I asked for a copy of a document and she gave me a different one i asked for a certain one she got mad and proceeded to slam the copy machine. After waiting 4 months not receiving an instock stone , they didn't refund me the right amount i deposited about 4,900 dollars and they kept 1k. They wouldn't let me speak to the manager and the managers never reached out. The reciept they gave me with the sorry excuse of a refund didn't make any sense. They said a stone they purchase for me was 600 something dollars and the template was charged to be a total of 1k in services. I do not recommend this place as I personally think the manager is a coward for not resolving or finding a solution to any of my concerns. We have put 50k in remodeling our home and i have ran into this poor place of a counter top service.
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J.C. Smith
Date: 2023-04-03 00:30:57
Checking out countertops. They were very helpful in explaining the difference between Quartz and Granite and the different services and how you clean them and how you take care of them. Super awesome customer service. I will definitely will do business with them in the future!
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Pati Thomas
Date: 2021-05-22 18:17:14
So very happy with their customer service. Crystal's suggestions not only gave me a great look but also directed me of where to go for other changes I was wanting to do. Work was done clean and fast. 5 stars indeed
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Craig Holmes
Date: 2022-09-01 01:33:57
Mountain Tops provided outstanding and personal service throughout the process. We are very happy with the quality, and how the project turned out. Mountain Tops coordinated the plumber, and also worked with our tile installer so he was able to schedule his work in tandem. Definitely the gold standard for quality and customer care!
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joy villanos
Date: 2023-09-22 00:01:31
We love working with Crystal at Mountain Tops. She has a great customer service, knowledgeable and personable. She got us all setup on what we needed in our project. She’s very detailed oriented and straight to the point. I referred all my family and friends to her.
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R Meli
Date: 2023-07-17 23:01:38
Mountaintops Countertops are awesome from sales, service, templating to installation. Amanda was super helpful in showing us styles and options in their showroom. Their outstanding crew flawlessly installed our kitchen countertops and island last year, and did another bang up job this year with Paulo and Kurtis installing our bathroom vanity and sink. Well done and keep up the great work!
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Helena
Date: 2021-03-22 18:47:39
Super friendly and professional. The install was seamless. I used them in 2 kitchens, 2 bathrooms & multiple window sills. They installed a waterfall counter top in my kitchen that’s just gorgeous. Even my contractor was impressed. Thank you for traveling all the way to Homer for the job! 🙌
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Dori Hollingsworth
Date: 2023-03-09 20:28:43
These folks were a delight to work with. Very professional. And the end product beautiful. In 4 hours they had removed the old counters and installed the new.
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Jayne Fritts
Date: 2021-07-01 05:45:24
I can't say enough good things about Mountain Tops. From the very first phone call to the completed bathroom remodel they were with me. Erin was fantastic to work with. She didn't hesitate to answer questions, and she made everything clear and easy to follow. We started off by visiting the showroom to pick out the style of counter we wanted, along with the sink. Then we began making sure we had enough material to cut higher backsplashes that I wanted to give the bathroom a more polished look. We even expanded the project and Erin worked with us to find matching pieces of quartz, sending texts, emails, photos so I could determine if the color was right, and if we could get what we needed out of tow pieces without there being a single indication the pieces of quartz were from a different batch. She and Paul both were a delight. Paul, came and measured everything and was had a great sense of humor. We understood exactly what we was going to do before he did it. Everyone was neat, professional, and had a good sense of humor. No surprises on the project and we knew what to expect at every turn. Always on time, if there were any changes or shifts to the schedule, we knew in advance and they coordinated around our working schedule. These folks know what they're doing and it shows in the pride they take in the finished product. I couldn't be happier with my bathroom. This is the second bathroom project I've done with them, the first was years ago and there was a reason I came back. I hope to engage them for my kitchen next!
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Shane Cramer
Date: 2021-07-01 04:14:11
What a great experience with mountain tops! Great from start to finish. I will be going back there for the rest of our projects. They did amazing work with corian and granite!
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Jason Woscek
great customer service, installers are awesome and communicate with the customer (me) very well. very quick and efficient, vanities look gorgeous! great company to do business with.
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Jayne Schmitz
Couldn't ask for a better group of people to work with for kitchen and bathroom counters. The whole team is top notch, and the service is excellent. Indoor showroom, great assistance, direct emails, texts and phone calls from Erin every step of the way. Highly recommend them for your home remodel projects.
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Robin Hepola
I am so thankful for the team at Mountain Tops. They checked in frequently so we were always on the same page; if I had questions or concerns, they were quick to respond. I can’t say enough how impressed I was with the talent, the professionalism and quality of the service provided. Thank you!
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Stacy Sereyko
Amazing and beautiful work!!! 1. Crystal was awesome in matching colors to my freshly painted cabinets and my weird orange walls (that I love) 2. The guy that came into measure my kitchen took my wonky cardboard cutouts and odd directions and knew exactly how I wanted the shape of my counter to go! 3. The 4 guys that came to install were respectful, clean and honestly a lot of fun!! They answered my every annoying question with a smile and knowledgeable answer. Explained the dos and fonts of my new quartz countertop. They were quiet so I could continue to work remotely through meetings and we even shared a few laughs! I would 💯 recommend for any upcoming household project!!!
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Steven Kihn
Great experience working with Crystal and Mountain Tops for my new kitchen and bathroom counters!
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6605 Arctic Spur Rd, Anchorage, AK 99518