Metro Granite

We rate the staff friendliness of Metro Granite as Very Good. During our research, the staff at Metro Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Metro Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Metro Granite directly to better understand their approach to customer service.

We rate the staff expertise of Metro Granite as Very Good. The staff member from Metro Granite who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Metro Granite may vary. We recommend contacting the company directly for more comprehensive information.

Metro Granite is an emerging company, established in 2012. Our research showed that Metro Granite began operating in 2012, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting Metro Granite directly to confirm the company’s age.

We note that Metro Granite has a dedicated office. Our research revealed that Metro Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Metro Granite directly to confirm the latest details.

We note that Metro Granite has its own production facility. Our research revealed that Metro Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Metro Granite directly to confirm the accuracy of this data.

We were unable to confirm whether Metro Granite offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Metro Granite provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Metro Granite remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Metro Granite directly for more information.

We rate the production time of Metro Granite as Very Fast. Our mystery shopper research revealed that Metro Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. Metro Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Metro Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Metro Granite.

We rate the deposit level of Metro Granite as Standard. Metro Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Metro Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Metro Granite.

We rate the quote preparation speed of Metro Granite as Slow. Our mystery shopper research showed that Metro Granite took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Metro Granite in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Metro Granite.

We rate the price level of Metro Granite as Average. Our mystery shopper evaluation found that Metro Granite quoted a price of $82.07 per square foot for Calacatta Idilio quartz and $65.13 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $6845 for Calacatta Idilio quartz and $5432 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Metro Granite.