Lyons Marble, Inc.
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About Lyons Marble, Inc.
total score
Exact value: 6.273051 out of 100.
Lyons Marble Inc. is your premier choice for countertops service in Santa Cruz and the surrounding areas. With over 20 years of industry experience in fabricating countertops of natural stone projects. Their commitment to excellence ensures on-time delivery and a satisfaction guarantee, making us your trusted partner for transforming your spaces.
Customer Feedback Score
reviews: 16
YELP
reviews: 45
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CoCo
reviews: n/a
Mystery Shopper Report
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Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
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128 Encinal St, Santa Cruz, CA 95060
Additional benefits of Lyons Marble, Inc.
Wheelchair accessible restroom
Wheelchair accessible seating
Gender-neutral restroom
LGBTQ+ friendly
Wheelchair accessible entrance
Wheelchair accessible parking lot
Countertop Installation
Stone cutter
Reviews about Lyons Marble, Inc.
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Google (8)
Braden Coolidge
Date: 2022-09-14 16:59:44
Caring, attentive staff and a wide selection of stone to choose from. Choosing local and being treated like a local is certainly a bonus when embarking on a large, costly stone fabrication project. Lyons Marble is a pleasure to work with on all fronts. Very happy with the entire experience.
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RHAN WILSON
Date: 2022-01-08 17:33:46
The whole experience was great! We purchased a manufactured slab for our clients at Tile Outlet/Two Stone Cabinets (long time friends) and had it sent to Lyons to cut and install. The installer came out to the job site, measured, and made the template. Soon thereafter, they brought the finished and cut slab to the site, installed it, and left the place clean and with instructions on how long to wait for the glue to properly set. (We had them install undercounter sinks.) Everything was done on time and with excellent communication. We will certainly use them again when the need arises.
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CSMG TV
Date: 2024-04-14 19:50:44
My encounters with Lyons Marble and Granite in Santa Cruz have been nothing short of infuriating. This company operates with all the finesse of a three-ring circus, where deception reigns supreme and customer satisfaction is nothing but an afterthought. Let's peel back the curtain and expose the charlatans behind this facade: Trish, the sales rep with a chip on her shoulder, exudes an air of entitlement that's as repulsive as it is palpable. Neri, Gina's blood sister conveniently placed in the office, acts as a silent enabler to the company's deceitful practices. And then there's Gina herself, the elusive owner who conveniently disappears whenever accountability comes knocking. Attempting to conduct business with Lyons Marble is akin to navigating a maze of lies and obfuscation. Despite my repeated attempts to communicate my needs, I was met with nothing but indifference and redirection. Trish, Neri, and Gina played their parts with expert precision, passing the blame like a hot potato whenever it suited them. And let's not forget Gina's disappearing act, a performance worthy of Houdini himself. Every time a payment was due or a pressing issue arose, she conveniently vanished into thin air, leaving her underlings to fend for themselves. It's a cowardly act, one that reeks of manipulation and deceit. But what truly sets Lyons Marble apart is their mastery of deception. They excel at playing the victim card, using it to manipulate suppliers and customers alike into submission. It's a despicable tactic, one that speaks volumes about the company's lack of integrity and moral bankruptcy. In conclusion, Lyons Marble and Granite is not just a company; it's a den of thieves masquerading as a legitimate business. Save yourself the headache and steer clear of this cesspool of deceit and disregard.
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Laurie Crogan
Date: 2019-08-24 00:29:55
All I can say is every time I work with these fine people it is perfect and I am extremely picky. I work in the high end field of interiors and installations so I know when I find a gem. I ran in with no time picked out the stone for my sisters surprise gift and they fabricated it perfectly and in time for her BD! I cannot say enough good things about Lyons and the fine people that work there and always return for my stone work big or small. USE THEM! Thank you LYONS!
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Christine Arenson
Date: 2023-08-15 18:39:29
After checking four local company’s availability and pricing, Lyons came in at 20% less than the other bids. For both materials costs and installation. The whole experience with the team there was stellar. Starting with the sales team and their communications throughout the process , the demo and installation team (which were polite and conscientious of our home), to the level of trust I had in the fabricator to make sure the cuts in the countertop had a seamless look. Definite 5 star experience.
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Randy Chapin
Date: 2022-01-11 19:46:16
We have used Lyons for a major kitchen remodel, then a hallway bathroom and finally a master bathroom remodel. All three projects were done in Granite and turned out FABULOUSLY!!! For each project, we found the communication, estimates and installations to be prompt, succinct, courteous and professional. This kitchen material was purchased in San Jose by Lyons did the fabrication. In the two bathroom remodels, we selected the Granite from Lyons and they stored the excess between jobs. We couldn't be more pleased, very highly recommended. rc
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Shelby Ataman
Date: 2022-01-12 01:37:36
Lyons fabricated and installed a hearth cap for us and it turned out great. Super friendly and quick install. Very happy with their work!
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Warren Pelz
Date: 2019-05-15 03:38:56
Jerry and Gina were great to work with. I was hesitant because of the reviews but the other local fabricators were terrible. Lyons' was so on top of it and had a crew out to template super fast. The fabrication only took a couple days and install followed immediately. Everything was done perfectly and the crew were super friendly and professional. BTW, I'm a contractor and this was NOT my first rodeo, but it was one of, if not the best experience I've had with any sub contractor.
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128 Encinal St, Santa Cruz, CA 95060