LL Countertops

We rate the staff friendliness of LL Countertops as Very Good. During our research, the staff at LL Countertops demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with LL Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting LL Countertops directly to better understand their approach to customer service.

We rate the staff expertise of LL Countertops as Excellent. The staff member from LL Countertops who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at LL Countertops may vary. We recommend contacting the company directly for more comprehensive information.

LL Countertops is a legacy company, established in 1962. According to our research, LL Countertops has been in business since 1962, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting LL Countertops directly to confirm the details.

We note that LL Countertops has a dedicated office. Our research revealed that LL Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting LL Countertops directly to confirm the latest details.

We note that LL Countertops has its own production facility. Our research revealed that LL Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting LL Countertops directly to confirm the accuracy of this data.

We were unable to confirm whether LL Countertops offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if LL Countertops provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, LL Countertops remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to LL Countertops directly for more information.

We rate the production time of LL Countertops as Very Fast. Our mystery shopper research revealed that LL Countertops quoted a project completion time of 4.8 days. This is the fastest possible time, placing them in the Very Fast category. LL Countertops is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by LL Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with LL Countertops.

We rate the deposit level of LL Countertops as Standard. LL Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by LL Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from LL Countertops.

We rate the quote preparation speed of LL Countertops as Very Fast. Our mystery shopper research revealed that LL Countertops prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. LL Countertops is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with LL Countertops.

We rate the price level of LL Countertops as Average. Our mystery shopper evaluation found that LL Countertops quoted a price of $93.21 per square foot for Calacatta Idilio quartz and $95.46 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7774 for Calacatta Idilio quartz and $7961 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from LL Countertops.