Keystone Solid Surfaces

We rate the staff friendliness of Keystone Solid Surfaces as Excellent. Our mystery shopper research revealed that the staff at Keystone Solid Surfaces provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Keystone Solid Surfaces’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Keystone Solid Surfaces directly to better understand their approach to customer service.

We rate the staff expertise of Keystone Solid Surfaces as Excellent. The staff member from Keystone Solid Surfaces who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Keystone Solid Surfaces may vary. We recommend contacting the company directly for more comprehensive information.

Keystone Solid Surfaces is an experienced company, operating since 2003. Our research revealed that Keystone Solid Surfaces began operating in 2003, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Keystone Solid Surfaces directly.

We note that Keystone Solid Surfaces has a dedicated office. Our research revealed that Keystone Solid Surfaces operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Keystone Solid Surfaces directly to confirm the latest details.

We note that Keystone Solid Surfaces has its own production facility. Our research revealed that Keystone Solid Surfaces operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Keystone Solid Surfaces directly to confirm the accuracy of this data.

We were unable to confirm whether Keystone Solid Surfaces offers discounts for veterans. Unfortunately, as part of our mystery shopper research, we were unable to determine if Keystone Solid Surfaces provides discounts for veterans. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Keystone Solid Surfaces remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Keystone Solid Surfaces directly for more information.

We rate the production time of Keystone Solid Surfaces as Standard. During our research, Keystone Solid Surfaces quoted a standard project completion time of 2.8 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Keystone Solid Surfaces during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Keystone Solid Surfaces.

We rate the deposit level of Keystone Solid Surfaces as Standard. Keystone Solid Surfaces requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Keystone Solid Surfaces may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Keystone Solid Surfaces.

We rate the quote preparation speed of Keystone Solid Surfaces as Very Fast. Our mystery shopper research revealed that Keystone Solid Surfaces prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Keystone Solid Surfaces is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Keystone Solid Surfaces.

We rate the price level of Keystone Solid Surfaces as Average. Our mystery shopper evaluation found that Keystone Solid Surfaces quoted a price of $85.26 per square foot for Calacatta Idilio quartz and $73.29 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7111 for Calacatta Idilio quartz and $6112 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Keystone Solid Surfaces.