contractor place 4
Bluffton, SC City Rating: We have identified this city as the primary city for this contractor.

Kelca Counters Inc

since 2001

Examples of works performed by Kelca Counters Inc

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About Kelca Counters Inc

27.83

total score

The main rating value calculated from more than 30 indicators.
Exact value: 27.830819 out of 100.

Kelca Counters, Inc. is locally owned and operated by Michael & Sheila Kelca. The company has been serving the LowCountry since 2000. Kelca Counters offers a wide variety of products to help you find the perfect material and perfect Color. Kelca Counters Inc has experience in delivering a huge selection of exceptional quality products and offers competitive prices.

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Mystery Shopper Report

3.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.296836 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.8

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

0

No Data

Price Level

2.3

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Kelca Counters Inc for a Free Estimate

2 Coastal Dr, Bluffton, SC 29910

Additional benefits of Kelca Counters Inc

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Wi-Fi

Free Wi-Fi

Credit cards

Debit cards

NFC mobile payments

Wheelchair-accessible car park

Wheelchair-accessible entrance

Mobile Wallets

In store shopping

Delivery

Countertop store

Granite supplier

Marble contractor

Reviews about Kelca Counters Inc

All (8)

Google (8)

Source: icon-google Google
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Malinda Dazey

Date: 2022-09-16 19:13:36

I went in and purchased two bathroom countertops. They sent out their own party to measure my space. One vanity is cut short and one as a very short backsplash. Their resolve on one is to fill the large gap with epoxy and the other they felt my mirror trim allowed them to cut it short but they will see what they can do with it, the other their answer is epoxy. Today I sent a request for a new counter the correct width, I am on a death ear now. All the while I am without three bathroom sinks/water until I can find a new countertop that isn’t an embarrassment for my family/guests to see.

Source: icon-google Google
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patty norris

Date: 2020-12-12 12:54:59

Horrible experience. Could not even get past the quote w Trish. I went in knowing exactly what material I wanted...no questions...had measurements for kitchen and 2 baths and just wanted quote. I spent at least 20 minutes w her going over measurements of both baths and the kitchen and other details like sinks and faucets. I did get a quote from her but unbeknownst to me it was only for the kitchen for some reason. So not knowing it was only for the kitchen, I was happy and arranged for final measurements to be done at the location. I received call from the person that did that but missed the call and his # was erased. I called her to confirm time and she would not give me his number even though he had left it and would not call me back to confirm that that time was still available. She also wanted a deposit before I even got the final quote based on his measurements. He did not show up on time and I had to call to find out what was going on. He showed up nearly 2 hours after original time. Then it came out that her quote was just for kitchen so of course adding the 2 baths made it go up. I asked her why quote was only for kitchen originally and she did not even apologize....just mumbled she did not know. Sorry, I don't reward bad service and I saved $1000 going elsewhere where I received great service. Thanks for wasting my time. .

Source: icon-google Google
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Maryellen Pearson

Date: 2021-05-30 14:33:47

Kelca did not stand by their product. I have a 12 foot island that has 2 different coloration slabs. They kept blaming the manufacturer and had me dealing with them(the manufacturer) when I bought the slabs and had them installed by Kelca. For 6 months I called and called sent emails to no avail. They kept saying they would resolve it and never did. The manufacturer said they would refund 500.00 for a job that cost 5000.00, I said I wanted new slabs that matched not 500.00 which I never saw either. It has been over a year and nothing was ever done and there has been absolutely no correspondence from them. Please do not use them they do not stand behind their work. I have a new kitchen with the island being the focal point and the slabs don’t match. Worst experience.

Source: icon-google Google
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Richard Moniuszko

Date: 2024-01-30 21:55:12

Fantastic selection of quartz and granite. We bought a remnant for bathroom renovation at a reasonable price. Paul was very helpful.

Source: icon-google Google
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Lindsay Senalik

Date: 2020-03-24 02:15:52

My father and I chose Kelca counters over a couple other local counter companies, because they truly wanted our business. We worked with Tish, and she went above and beyond to find something that would work for us in the right price range. We had a hiccup with the original slabs, but Kelca went above and beyond to make it right and resolve the problem. It was great to deal with a company who prides themselves on their work and reputation.Everyone was great to deal with, and their installers were fantastic! I would highly recommend Kelca!

Source: icon-google Google
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Palmetto Bikes

Date: 2018-06-24 19:52:50

They do nice work and their pricing is fair. I had them install granite counter tops in my kitchen and then two years later had them do one bath counter and will have them do the 2nd bath this year. I highly recommend them.

Source: icon-google Google
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Kyle Frey

Date: 2022-02-25 18:20:34

Sink installed off center, tooling marks all around the sink cutout and one whole side of the bar was never polished. All this plus missed appointments and the worse communication skills from a company I have ever done business with. I like the stone from AGM but would have paid way more to go with another company if I could do it again.

Source: icon-google Google
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lonnie sanders

Date: 2022-05-07 22:38:48

Kelca counters did a beautiful job! Measuring, taking out the old counters and installing the new, was perfect! We highly recommend them and Trish was a dream to work with!

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Choose the Way That Works Best for You!

2 Coastal Dr, Bluffton, SC 29910