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Gainesville, FL City Rating: We have identified this city as the primary city for this contractor.

Jackson Stoneworks

since 2002

Examples of works performed by Jackson Stoneworks

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About Jackson Stoneworks

72.98

total score

The main rating value calculated from more than 30 indicators.
Exact value: 72.979279 out of 100.

Install new countertops from natural stone to forget about repairs for dozens of years. Jackson Stoneworks is a reliable assistant in this task. Entrust all related hustles to a professional team and enjoy the result. The company has an owned facility on which modern equipment for slab processing is installed. Careful treatment allows for preserving physical strength and integrity. Designers work together with clients to develop countertop design projects that will perfectly fit kitchens or vanities. Custom countertops are used as interior decorations since they look luxurious due to their original natural patterns.

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Mystery Shopper Report

4.3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.279043 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

4.1

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

5

Very Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Price Level

4.2

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Jackson Stoneworks for a Free Estimate

1111 SE 22nd Ave, Gainesville, FL 32641

Additional benefits of Jackson Stoneworks

Wheelchair accessible entrance

Wheelchair accessible parking lot

Building Supplies

Countertop Installation

Cabinetry

Granite supplier

Bathroom remodeler

Cabinet store

Countertop store

Kitchen remodeler

Plumbing supply store

Tile store

Reviews about Jackson Stoneworks

All (19)

Google (15)

Facebook (4)

Source: icon-google Google
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Stephanie Perkins

Date: 2024-01-02 17:40:11

The team at Jackson Stonework are very professional, caring and efficient. If you are in need of countertop installations, there is no one else you will want to use after meeting the team at Jackson Stonework. From their state of the art measurements, attention to detail and timely installation, your project will feel seamless. Thank you Jackson Stonework! Stephanie Perkins

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Vicki Castelli

Date: 2024-04-04 00:48:53

Their Installation team was great! Very professional and courteous. They were very knowledgeable and helpful with any questions and concerns. The counter install looks amazing. Very pleased with the entire experience.

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John McQueen

Date: 2024-07-22 19:27:59

Luis and Joe (truck 1) were extremely punctual in their arrival for the installation of our new granite countertops. They were very professional, friendly, and tidy. The finish product and installation are fantastic. Thanks Luis, Joe, and Jackson Stoneworks!

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B Brubaker

Date: 2024-12-17 14:34:33

We were very pleased with the entire process of Jackson Stoneworks, from the measurements to the scheduling and then installation. Everyone was pleasant, helpful and responsive. And we love the final product!

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T Lange

Date: 2024-12-25 06:13:05

Please read before you choose this company!!! I am absolutely disgusted and appalled by the experience we just had with this company. The brown stone is the stone we chose on the website and the gray stone is what was delivered. We were told after waiting two hours for Slate from sales to call us back (the delivery guys had to sit around and wait too) that the stone we chose was not stone that they even had! They gave us the choice of ordering something else and going without a kitchen for the next several weeks or accepting a $250 discount on the $4k project. Not having a real choice as we cannot go without a kitchen and them not having any other stone that remotely looked like what we originally chose and designed our entire kitchen around, we accepted the discount after waiting another hour for Slate to call “The powers that be” (owner Tyler who apparently didn’t want to be bothered on vacation) and tell us to take the discount or they were leaving. How it took 4 total hours to make two phone calls and then deny our request of at least 1000$ off the job since it was completely their error is beyond me. After they left we noticed there is a huge crack all the way through the slab and we’ve been calling them for two days straight asking for someone to come out and look at it. Nobody will call us back, we’ve had to keep calling and keep getting told the scheduler Kayla is out sick and then Slate telling us that nobody is going to come out, that it’s natural crack which is laughable- it literally goes the entire width and depth through the counter in the middle of the slab. We even had another stone company come out and confirm it’s a crack; they along with four other contractors and stone workers in the area told us that they get calls like this all the time due to Jackson Stonework negative reputation for messing up and their unwillingness to make things right for clients for decades. So I’m writing this review because the reviews I read here are a complete misrepresentation of our experience and it would have saved us a lot of time and money to know they had this reputation before we ordered from them. Beyond being stuck with the complete wrong stone because they have a stone loaded on their website that they do not even carry (which they still haven’t taken down), we’re left with a damaged $4k stone job that they’re refusing to fix, so we will likely now have to pay someone else to do it since they are not returning our calls. This is so foul, I can’t believe this company stays in business when this is how they treat their customers. You should be ashamed of yourselves and I hope more of your customers that have received similar service, additionally void of accurate and quality product speak up to make sure no one else is victim to your appalling treatment and lack of accountability. -Tara Lange ***update!!! the fact that they haven’t responded since left this review on 12/18 speaks volumes when every other review has been responded to within a day or two. Disgusting, we still have not been contacted, no one has returned our calls for a week now. DO NOT USE THIS BUSINESS FOR YOUR STONE- it will be an awful experience and a waste of your money!!! I even gave their delivery team $100 cash to get lunch on us bc they were here so long and worried they wouldn’t get paid. This company is trash.

Source: icon-google Google
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Michele Hall

Date: 2024-10-02 15:15:15

Phenomenal job, so happy with results. The 2 gentlemen that set the countertops were extremely nice, professional, hard working and knowledgeable. Thank you to all the staff at Jackson's who worked with us to get this accomplished. Thank you to Brandon who helped us through the process. He always answered our calls and would meet with us at anytime. The price was so reasonable. We are beyond pleased and satisfied.

Source: icon-google Google
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Jim Ferrer

Date: 2024-03-10 15:10:39

The folks at Jackson Stoneworks questioned the pattern ordered by designer at Home Depot so I went and selected correct pattern. So glad for the extra service as pattern now matches the other cabinets. Small job but perfectly satisfied with final product. Installers were courteous and efficient.

Source: icon-google Google
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Sherri Douglas

Date: 2024-12-03 15:16:08

Jackson Stoneworks has the best selection of slabs in the North Florida area. The workmanship is top notch. The installation service was good too. The only issue we had was the billing. Our invoice total changed several times. We added the bathroom counter top, so that was expected. The other charges were incurred because they left out a run of cabinets, but then we were charged for double corners on the peninsula. They adjusted the invoice within reason and we are appreciative of that. My only word of advice is to ask questions so you don’t have any surprises. We are very satisfied with the finished product and look forward to installing the tile backsplash to complete the reno on our 40 year old kitchen.

Source: icon-google Google
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Ruben Hernandez

Date: 2024-04-02 16:35:38

We had our kitchen tops redone and we are so happy with the job and service provided by Jackson Stoneworks. The crew on Truck 3 were quick, knowledgeable and courteous. They were here and gone before we knew it. They took the time to explain how to care for the counter tops and to avoid spills and stains. Would definitely recommend

Source: icon-google Google
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BONNIE VLACH

Date: 2024-06-22 20:00:03

I had Luis and Joe on Truck 1 from Jackson Stoneworks come and install my buffet counter today and they did a great job! Can't see the seam at all and the two outlet holes they made were perfect! I'm so incredibly pleased with their work and the company.

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Nestor Perez

Date: 2025-01-02 15:46:42

Great experience working with Constance and the team at Jackson Stoneworks. Got our kitchen done in time for the holidays. Very happy with our new countertops!

Source: icon-google Google
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Russell Gibson

Date: 2024-10-21 22:11:31

Jackson was the best! From the start of my project I was impressed! Jackie was great! I spoke with Kayla a few times and she was so courteous, professional and was ABSOLUTELY AMAZING!!! I cannot say enough great things about Kayla! The installation process went GREAT! I believe we had truck 3 and that team was nothing short of amazing! I would recommend Jackson to anyone and will use them in future projects!!! AMAZING JOB, JACKSON TEAM!!!

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Jonathan Timberlake

Date: 2024-03-12 16:59:48

We had a phenomenal experience with Jackson Stoneworks. The first visit where we picked out the slab to the finished product. They make it a smooth process. The install team were fantastic. Chad and Hernando killed it. The counter tops look amazing and we couldn't be happier. Don't mind the mess in the pic we are under construction.

Source: icon-google Google
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Tracy Tracy

Date: 2024-03-20 13:26:42

Jackson did an excellent job all around! Great advice during the selection period by the team. Scheduling and measuring or courteous, and always on time. The installers, Chad, Joe and Fernando did an excellent and speedy job. they were all exceptionally courteous during the installation process, which only took about 30 minutes and they took the time to explain how to care for the stone, I could not be more pleased!

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Angela Lindner

Date: 2024-05-23 18:20:38

We just had our new quartz countertops installed by Chad, Don, and Quentin (manager) this morning. They were exacting and very professional. Every aspect of this process from measurement (Patrick) to customer service and payment (Jackie, Kayla) to the design team to installation has been impressive and professional. This is one talented group, and we highly recommend them!

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Jon Doles

recommends

Jackson Stoneworks is known by their quality work and attention to detail. Slate Creek is a great guy to work with.

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Sud Studs Carwashing

doesnt_recommend

Very untrustworthy company Please be careful doing business with these crooks.

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Mike Stevens

doesnt_recommend

Please be careful dealing with this company after they get your money they add all these fees and extra charges. If you want to cancel they then hit you with outrageous cancellation fees. Very untruthful company to do business with.

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Taylor Munson

recommends

Stop everything you're doing and listen up! Slate Creek is the Michelangelo of granite countertops! I mean, seriously, this man has the Midas touch when it comes to transforming slabs of stone into functional works of art. From start to finish, Slate will be an absolute professional, making sure every detail is perfect. If your kitchen is a sad and boring place once Slate works his magic, it's like you'll cooking in a palace fit for a king! With granite so lustrous, so smooth, so perfect, that your friends will mistake your kitchen for the eighth wonder of the world. If you want to be blown away by the power of stone, Slate is your guy. Bow down to the granite god that is Slate Creek!

Contact Jackson Stoneworks for a Free Estimate

Choose the Way That Works Best for You!

1111 SE 22nd Ave, Gainesville, FL 32641