Intown Granite & Quartz
since 2006
Examples of works performed by Intown Granite & Quartz
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About Intown Granite & Quartz
total score
Exact value: 78.937973 out of 100.
23 years of existence in the furniture sector give high expertise to Intown Granite & Quartz. The company is a reputable developer of premium-quality furniture from natural stone. It has a fabrication facility and a slab showroom in Kent. A wide experience in processing marble, quartz, quartzite, and granite allows for achieving countertop durability while preserving physical properties. The team includes skilled designers, craftsmen, and managers, who work together to produce quality original countertops for residential dwellings and commercial premises. Employees will deliver and install kitchen countertops as part of the service package.
Customer Feedback Score
reviews: 168
YELP
reviews: 100
reviews: 57
CoCo
reviews: n/a
Mystery Shopper Report
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Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact Intown Granite & Quartz for a Free Estimate
7240 S 227th Pl, Kent, WA 98032
Additional benefits of Intown Granite & Quartz
Accepts Credit Cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
Checks
Credit cards
Debit cards
NFC mobile payments
In store shopping
Curbside pickup
Delivery
Building Supplies
Countertop Installation
Countertop store
Granite supplier
Stone cutter
Stone supplier
Reviews about Intown Granite & Quartz
All (21)
Google (16)
Facebook (5)
Aline Da costa
Date: 2022-10-25 04:02:58
I had a wonderful experience with Intown Granite & Quartz. From the moment I made the appointment until they complete the installation. We were very well attended by Ivo Lima, a great friend and a great professional, he was very patient and very attentive in clarifying all our questions. Their material is great and it is installed very carefully and safely. Every detail of the stone is in harmony, each piece connects with the other, and the seams are imperceptible. And that makes this Company have their own glow.
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Jairo Ayala
Date: 2024-12-09 08:56:16
Overall we had a great experience withe the Intown Granite & Quartz team. From the start, their selection has great variety that is not overwhelmin and makes your choice much easier. Their ability to schedule you within a reasonable timeframe was also something that was crucially important to us and they facilitated without any problems. Sizing and instal was flawless. There was a pricing miscommunication, but the team fixed the issue quickly. Would use them again and highly recommend them!.
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Andrea Bosley
Date: 2024-12-07 21:51:07
Working with Karla was a pleasure. She is knowledgeable and easy to work with. Installer was great as well. I would recommend Intown Granit & Quartz to all that need a job well done, in a timely manner and at an affordable price.
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Julie Dunn
Date: 2024-07-23 01:19:46
We couldn’t be more pleased with our new countertop! The team at Intown is amazing, so easy to work with, no pressure, great guidance, so easy to communicate with, kept us posted with specific detail about dates and times of service throughout the whole process. Honestly, we haven’t worked with a better company in a VERY long time!! From Karla at the front, to Wesley who did the perfect laser measurements, to Marley and his crew at install, we are thrilled! The process was thousands less than others making it just right for our budget. 6/5 stars!! ⭐️
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Dirgni Vafenelrahs Siagubaf
Date: 2024-06-16 01:14:53
Love our new countertops. Excellent work. Intown highly recommended!
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Lana Baturytski
Date: 2024-04-27 18:13:03
I recently had waterfalls countertops and backsplash installed, and I couldn't be happier with the entire experience. The team worked incredibly hard alongside my designer, who can be quite particular! They were incredibly accommodating and always maintained a positive attitude, even when I requested some changes halfway through the project. They went above and beyond to make sure I was absolutely satisfied with the final result. I was so impressed that I'm already planning to use them for my bathroom countertops in the future. Highly recommend!
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Tony L (Casual Observer)
Date: 2023-07-30 01:13:42
I am very pleased with the quality of service I received! The professionalism and communication was above my expectations. The options presented and support I received to make a decision I was satisfied with was superb. Highly recommend them for anyone who wants superior countertop installation.
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Eunice Yang
Date: 2024-08-12 19:24:58
In March 2024, I was looking to install quartz countertops and backsplash in my kitchen. After shopping around for quotes, I found that Intown offered the best option in terms of price, completion time, and customer satisfaction. I couldn’t be happier with the results! The entire process, from measurement to demolition to installation, took just one week. Wesley is extremely meticulous with his measurements and doesn't cut corners, which I greatly appreciated because the final results are flawless!! There was one minor issue: they arrived at 7 pm for the demolition and partial installation when the appointment window was 4-6 pm and they didn't finish until 10 pm. While the situation wasn’t ideal, I understand that they were probably running behind. I appreciate that they still showed up and completed the job even though it was very late. I’m not lowering the rating because this was just one time, they were always on time for the other appointments, and the quality of work is amazing.
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Jennifer Adams
Date: 2023-12-21 20:32:27
We came across Intown after cancelling with a big chain company that was to difficult to schedule with, and we are so happy that we did! From the moment we walked into the showroom we were treated like VIPs. Ivo and Jonathan were so kind and helpful, and their showroom was filled with beautiful slabs. And, prices were less than the big chain stores. The hardest part was picking which gorgeous slab we wanted. The process was so professional, Wesley came out to measure within a few days, and two days after that Marley and his crew did the most beautiful install. They did flawless seams and were professional and courteous and even cleaned up everything after. The granite is stunning and we couldn’t be happier. If we had gone with the chain store we would still be waiting, instead we have beautiful thick granite countertops in time for Christmas. Thank you!!
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Svea Dagel
Date: 2024-08-30 16:29:10
Absolutely beautiful work on our outdoor kitchen! Wes was professional and provided guidance throughout the entire process, start to finish. A master of his craft. Thank you for a job well done!
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Bene Demelo
Date: 2024-06-14 02:03:49
In town granite did an amazing job in my kitchen. I can not recommend them enough. I am extremely happy with the results. Looking forward to work in the nearest future with Wesley and his son again!!!
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Darren Brooks
Date: 2024-12-06 01:02:32
The countertops looked great but they damaged my cabinets removing the old countertops and didn't mention it to me, then just glued the new countertops down on the broken cabinets. All of the drawers had problems closing which they did not have before these guys came in and when I pulled out the top drawer to see what the issue was there were broken boards along the top of the cabinet and the side of one cabinet had been pulled apart. Just go somewhere else instead of these guys. Follow-up: Wesley came back out and fixed the damaged cabinet and replaced the broken board. Now the drawers close like they originally did and are supposed to. These guys stand by their work and will make it right. Last two pictures are the repair. Definitely recommend this business. If it's not right they will make it right.
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HeartzinAZ
Date: 2024-09-25 20:39:40
Are you looking for a FRIENDLY, professional and fantastic stone company? Read this and look no more. We had granite in our AZ home and based upon the recommendation of our WA family and others, we decided on quartz. We visited 4 other suppliers… we were not satisfied with any of them as there was always something. Removal and disposal of old countertop killed deals… We don’t do that so we charge $2600 via a 3rd party that is not part of our business. None of our subs are employed by us which means the templating is done by one sub who passes it to the installer. Not impressive or what we had dealt with in the past. Our search was disappointing. Then, we found Instone Granite and Quartz Kent, WA. From the moment we entered their facility everyone we met and chatted with was outrageously friendly and professional. The manager was awesome and extremely knowledgeable as was the entire team. Even better, the installation was superb and flawless. Our countertop installation included a demo of a “pony” wall. No problem, it was fast and efficient. The follow-up to complete the backsplash was excellent. Here are a few highlights 1. Westly was fantastic. He came to template, looked at our space and suggested demo of the pony wall to countertop height and extend the countertop 9inches. We did it and it positively changed our space by opening it up. His template work was accurate requiring minimal adjustments. Quality craftsmanship throughout the process. 2. Karla was excellent in assisting us with the selection of quartz and her knowledge. Pricing was good and she was so efficient in getting back to us on every piece of the project. 3. The installation team was superb. The removal of the old granite was flawless and quick. No issues! Backsplashes popped off as did the old countertops. We anticipated some cosmetic damage to our backsplash area… it was covered by the new backsplash. 4. At the end of the installation the Ivo the manager visited, and he was fantastic, too. It’s all about customer service and not just lip service. Intown is not a startup. They have over 23 years’ experience in the natural stone industry with their own slab showroom and fabrication facility. The time to get the installation and demo was unbelievably fast. Some companies wanted us to wait 1 to 2 weeks between removal of countertops and installation. Not this company. The removal, demo and installation was fast and high quality. I watched them and was impressed. They did not miss anything. The demo of the pony wall needed sheetrock repair. Intown recommended Clayton Chowder, All Faze Construction LLC. The pro that came to our home was Cornelius Epling, Eyeball Drywall. This was a good experience too. Fast and friendly. In conclusion, we highly recommend Intown. Take time to get to know them and ask questions, you will get great advice, assistance and perfection. Check our pictures and see an incredible transformation! They respond to text and emails!
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Paul Cook
Date: 2024-05-20 14:39:48
Intown Granite did an amazing job on the counter tops in our kitchen. They were very professional and communicated every step of the process. Wesley was great to work with and very helpful.
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Mark McMillian
Date: 2023-04-28 16:37:42
The overall experience from selecting our slab, in home measurements, Intown communication, and to the installation was seamless. The cost of the material and installation itself if half of what others want to charge. The quartz counter tops from "Intown Granite & Quartz" were the icing on the cake for our kitchen refresh project. We'll definitely be back when we begin our bathroom projects. I've already referred some family and friends to visit your facility. Thank you again Intown! We look forward to working with you again.
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Chad
Date: 2024-07-18 22:40:02
We have been very happy with the job Intown Granite did. The quartz turned out gorgeous. The sales team was all very helpful and the installation team was all extremely professional and did a top notch job.
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Kari Gordon
I have been recommending Intown Granite to clients for years! They have amazing prices, great customer service, show up on time and do an amazing job! HIGHLY RECOMMEND.
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Lance Walrad
These folks are awesome! Terrific customer service! I messed up a countertop during installation that I had gotten from them. I needed it fixed ASAP since I had guests coming in a few days. I brought it back to them late on a Thursday afternoon and they had it ready for me first thing Friday morning. On top of that, they didn't charge me for the extra work!
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Kayla Ann
They must have screwed up their laser measurements. After installation, there’s about a 1 inch gap between the waterfall edge and the cabinet. Go elsewhere for quality.
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Sarah Jayne Carr
Customer service did an excellent job on my project and my sister’s too! Steve, Ted, and Evo worked with me on it! -Ed Glass
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Felipe Becher
Huge inventory. Lots of beautiful stuff.
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Contact Intown Granite & Quartz for a Free Estimate
Choose the Way That Works Best for You!
7240 S 227th Pl, Kent, WA 98032