INSTONE Marble

We rate the staff friendliness of INSTONE Marble as Very Good. During our research, the staff at INSTONE Marble demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with INSTONE Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting INSTONE Marble directly to better understand their approach to customer service.

We rate the staff expertise of INSTONE Marble as Very Good. The staff member from INSTONE Marble who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at INSTONE Marble may vary. We recommend contacting the company directly for more comprehensive information.

INSTONE Marble is a legacy company, established in 1997. According to our research, INSTONE Marble has been in business since 1997, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field. Important: This information is based on data collected by our mystery shopper. We recommend contacting INSTONE Marble directly to confirm the details.

We note that INSTONE Marble has a dedicated office. Our research revealed that INSTONE Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting INSTONE Marble directly to confirm the latest details.

We note that INSTONE Marble has its own production facility. Our research revealed that INSTONE Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting INSTONE Marble directly to confirm the accuracy of this data.

INSTONE Marble does not offer discounts for veterans. Based on our mystery shopper research, we found that INSTONE Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting INSTONE Marble directly for confirmation.

We rate the production time of INSTONE Marble as Very Fast. Our mystery shopper research revealed that INSTONE Marble quoted a project completion time of 14 days. This is the fastest possible time, placing them in the Very Fast category. INSTONE Marble is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by INSTONE Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with INSTONE Marble.

We rate the deposit level of INSTONE Marble as Standard. INSTONE Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by INSTONE Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from INSTONE Marble.

We did not receive quote preparation data from INSTONE Marble. Unfortunately, INSTONE Marble did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, INSTONE Marble remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting INSTONE Marble directly to clarify timelines and conditions.

We did not receive pricing information from INSTONE Marble. Unfortunately, INSTONE Marble did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of INSTONE Marble, which is recognized in our rankings for other parameters. We recommend reaching out to INSTONE Marble directly to obtain pricing details and further information.