ILKEM Marble and Granite

We rate the staff friendliness of ILKEM Marble and Granite as Good. According to our mystery shopper research, the staff at ILKEM Marble and Granite demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with ILKEM Marble and Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting ILKEM Marble and Granite directly to better understand their approach to customer service.

We rate the staff expertise of ILKEM Marble and Granite as Good. The staff member from ILKEM Marble and Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at ILKEM Marble and Granite may vary. We recommend contacting the company directly for more comprehensive information.

ILKEM Marble and Granite is an emerging company, established in 2010. Our research showed that ILKEM Marble and Granite began operating in 2010, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market. Important: This information was gathered by our mystery shopper. We recommend contacting ILKEM Marble and Granite directly to confirm the company’s age.

We note that ILKEM Marble and Granite has a dedicated office. Our research revealed that ILKEM Marble and Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting ILKEM Marble and Granite directly to confirm the latest details.

We note that ILKEM Marble and Granite has its own production facility. Our research revealed that ILKEM Marble and Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting ILKEM Marble and Granite directly to confirm the accuracy of this data.

ILKEM Marble and Granite offers discounts for veterans. Our research revealed that ILKEM Marble and Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting ILKEM Marble and Granite directly to confirm the accuracy of this data.

We rate the production time of ILKEM Marble and Granite as Very Fast. Our mystery shopper research revealed that ILKEM Marble and Granite quoted a project completion time of 5 days. This is the fastest possible time, placing them in the Very Fast category. ILKEM Marble and Granite is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by ILKEM Marble and Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with ILKEM Marble and Granite.

We rate the deposit level of ILKEM Marble and Granite as Very High. ILKEM Marble and Granite requested a deposit of 75% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with ILKEM Marble and Granite the details of their approach and reasons for this policy. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by ILKEM Marble and Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from ILKEM Marble and Granite.

We rate the quote preparation speed of ILKEM Marble and Granite as Very Fast. Our mystery shopper research revealed that ILKEM Marble and Granite prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. ILKEM Marble and Granite is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with ILKEM Marble and Granite.

We rate the price level of ILKEM Marble and Granite as Average. Our mystery shopper evaluation found that ILKEM Marble and Granite quoted a price of $83.93 per square foot for Calacatta Idilio quartz and $77.94 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $7000 for Calacatta Idilio quartz and $6500 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from ILKEM Marble and Granite.