House of Granite

We rate the staff friendliness of House of Granite as Very Good. During our research, the staff at House of Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with House of Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting House of Granite directly to better understand their approach to customer service.

We rate the staff expertise of House of Granite as Excellent. The staff member from House of Granite who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at House of Granite may vary. We recommend contacting the company directly for more comprehensive information.

House of Granite is an established company, operating since 2007. According to our research, House of Granite has been in business since 2007, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting House of Granite directly to confirm the accuracy of the details.

We note that House of Granite has a dedicated office. Our research revealed that House of Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting House of Granite directly to confirm the latest details.

We note that House of Granite has its own production facility. Our research revealed that House of Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting House of Granite directly to confirm the accuracy of this data.

House of Granite does not offer discounts for veterans. Based on our mystery shopper research, we found that House of Granite does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting House of Granite directly for confirmation.

We rate the production time of House of Granite as Slow. Our mystery shopper research found that House of Granite quoted a project completion time of 49 days, which exceeds the standard timeframe. This extended time may be due to high demand or the need to wait for material deliveries. We recommend discussing project timelines with House of Granite in advance. Important: Our evaluation is based on information provided by House of Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with House of Granite.

We rate the deposit level of House of Granite as High. Our research found that House of Granite requires a deposit of 70% of the total project cost, placing them in the High category. This may reflect the company’s confidence in their professional services and project execution. We recommend discussing the terms of payment directly with House of Granite. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by House of Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from House of Granite.

We did not receive quote preparation data from House of Granite. Unfortunately, House of Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, House of Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting House of Granite directly to clarify timelines and conditions.

We did not receive pricing information from House of Granite. Unfortunately, House of Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of House of Granite, which is recognized in our rankings for other parameters. We recommend reaching out to House of Granite directly to obtain pricing details and further information.