Home Design Center

We rate the staff friendliness of Home Design Center as Very Good. During our research, the staff at Home Design Center demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Home Design Center’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Home Design Center directly to better understand their approach to customer service.

We rate the staff expertise of Home Design Center as Very Good. The staff member from Home Design Center who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Home Design Center may vary. We recommend contacting the company directly for more comprehensive information.

Home Design Center is an established company, operating since 2009. According to our research, Home Design Center has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Home Design Center directly to confirm the accuracy of the details.

We note that Home Design Center has a dedicated office. Our research revealed that Home Design Center operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Home Design Center directly to confirm the latest details.

We were unable to confirm whether Home Design Center has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Home Design Center operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Home Design Center remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Home Design Center directly for more information.

Home Design Center offers discounts for veterans. Our research revealed that Home Design Center provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Home Design Center directly to confirm the accuracy of this data.

We rate the production time of Home Design Center as Very Slow. Our research revealed that Home Design Center quoted a project completion time of 42 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Home Design Center before starting a project. Important: Our evaluation is based on information provided by Home Design Center during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Home Design Center.

We rate the deposit level of Home Design Center as Standard. Home Design Center requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Home Design Center may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Home Design Center.

We rate the quote preparation speed of Home Design Center as Very Slow. Our research revealed that Home Design Center provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Home Design Center in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Home Design Center.

We rate the price level of Home Design Center as Below Average. Based on our mystery shopper research, Home Design Center provided a quote of $168.06 per square foot for Calacatta Idilio quartz and $159.88 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality. The total price for the finished and installed product measuring 83.4 square feet was $14016 for Calacatta Idilio quartz and $13334 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Home Design Center.