contractor place 7
Hartford, CT City Rating: We have identified this city as the primary city for this contractor.

Hartford's Kitchen Factory LLC

since 2019

Examples of works performed by Hartford's Kitchen Factory LLC

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About Hartford's Kitchen Factory LLC

21.37

total score

The main rating value calculated from more than 30 indicators.
Exact value: 21.372413 out of 100.

The company offers clients in the greater Hartford kitchen design and countertop installation services. To ensure that your custom countertops look great, they will invest a lot of time and energy into the project. Any idea you have for a new countertop may be developed by the team into a functional prototype. Your collaboration will be handled at every stage with the highest professionalism and care. They have 20 separate exhibits spread out over their 5,000 square foot showroom. For a hands-on look at materials including quartz, granite, and marble countertops, visit their showroom.

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Mystery Shopper Report

2

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.008929 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

3

Good

Company Age

0.8

Newcomer

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

5

Very Fast

Deposit Level

2.5

Standard

Quote Time

0

No Data

Price Level

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Hartford's Kitchen Factory LLC for a Free Estimate

540 Flatbush Ave, Hartford, CT 06106

Additional benefits of Hartford's Kitchen Factory LLC

Small business

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Debit cards

In store shopping

Delivery

Cabinet store

Countertop store

Kitchen furniture store

Reviews about Hartford's Kitchen Factory LLC

All (8)

Google (8)

Source: icon-google Google
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Dee Kay

Date: 2022-07-18 18:36:31

I would highly recommend using this company! Donny was great to work with. Had some changes we needed to make along the way to the kitchen cabinets and he was very accommodating. Good prices and excellent quality cabinets. He is very knowledgeable (not salesy) and had a good understanding of what I wanted. Use this company, you'll be glad you did.

Source: icon-google Google
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Judith Milanese

Date: 2024-06-05 19:43:50

We had our kitchen done during the pandemic so it took about 3 months to finish. We were very patient but frustrated. The cabinets are so cheap they are falling off now. They had a girl who didn’t know what she was doing cut our floor and she went way out of the area and left a 4 inch gap that showed the plywood underneath. When I asked them to fix it they said that they would give me a good deal on a new floor. I wasn’t paying them another dime because they promised us a quartz counter and they delivered a thin chipped countertop that has chipped so much more now. I bought a new microwave but couldn’t use it because they were supposed to hang one cabinet over the stove higher than the rest but didn’t. I lost money on the return of the microwave and had to buy a hood that looks terrible. I wanted the fridge left where it was but he insisted it was easier for them to put it on the other side of the room. It looks terrible too. Because they moved the fridge I had to pay extra to put in the line for my ice maker and if it ever breaks now I will have a huge problem because the line is behind the wall for about 12 feet. The hinges are all loose now and you can’t screw them in. They get stripped. I paid someone to come and fix some and he said they would only last a short time and he was right. My husband had to put super glue in one hole just to keep it in place. I can’t go on because it’s too depressing. I know it’s been years since they did the work but I’m glad I finally got it off my chest.

Source: icon-google Google
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Orlando S

Date: 2023-04-26 16:56:06

I typically write negative reviews but there are times when a business believes in taking care of the customer over profits. Donny and Ben believe in responsibility, honesty, integrity, and empathy. These are old family values that modern society has forgotten. Their relaxed and casual demeanor are refreshing and inviting. Conducting business with them has been a real pleasure. My kitchenette project surpassed my expectations. But why stop there? Donny quoted me granite countertops as well with pricing that was very competitive. One stop shopping. I look forward to working with them on future projects.

Source: icon-google Google
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Edwin Chestaro

Date: 2024-01-30 20:56:17

looking for cabinets??? Do not look no more. Go to see these people and I assure you that you will not go any other place after. These people have good quality cabinets at a reasonable prices. They also have the experience and knowledge that will take to make your project a reality. Go see these friendly guys, you will not regret it.

Source: icon-google Google
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Kathryn Laferriere

Date: 2023-09-04 01:42:56

I highly recommend Hartofrd's Kitchen Factory. I recently had cabinets and granite installed. Everything came out beautiful. They gave me a great design for a hard to work with area. The quality is great, the prices are reasonable and the people are wonderful.

Source: icon-google Google
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Kristen Boyle

Date: 2024-04-18 19:16:22

We had an amazing experience with Ben. He walked us through several changes in our design and was always available to answer calls and texts. Our cabinets were delivered in a week and look beautiful!

Source: icon-google Google
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SPerry

Date: 2024-04-12 14:39:15

My wife searched for a particular cabinet line and we were directed to Hartford’s Kitchen Factory. We visited and were impressed with the selection, quality and personal care from both Ben and Donny. It was imperative that the total completion of the process (cabinet and quartz countertop installation) be done as quickly as possible as my daughter living there was 8 months pregnant. We selected their own product as it offered expediency and more selection possibilities without sacrificing quality. Ben’s contractor in charge of installation was meticulous and had to adjust with some of the unit’s imperfections. The quartz people came in next, measured and then installed within 2 days. This was all done within a week, which included the weekend. We will wait on backsplash when we visit again, and hope to put up pictures at that time. Ben, from Hartford’s Kitchen Factory, communicated with us every step. The personal care he showed us gained our trust, and his actions throughout this endeavor proved it.

Source: icon-google Google
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Judy Snyder

Date: 2023-07-12 23:54:47

The owners of this place are truly awesome people. They take the time to make sure that every single thing is perfect. They have a showroom that is beautifully arranged. They take the time to make sure what's going in your home is as beautiful and exactly what you ordered. Their pricing is very competitive, but I would say the quality far surpasses any place in the Hartford and extended area. So if you want people who take the time with you to make sure it's all perfect, that's where you should go, you won't be disappointed.

Contact Hartford's Kitchen Factory LLC for a Free Estimate

Choose the Way That Works Best for You!

540 Flatbush Ave, Hartford, CT 06106