Granite Transformations

Source: Google

Bob Davis

Date: 2023-05-23 02:45:03

Granite Transformations came in and finished a job we had started 15 years earlier. We had custom cabinets boxes built but never had finished the drawer faces, cabinet faces or hardware completed. They came in and measured everything match the wood grain, species and color and it was fantastic job.

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Source: Google

Elizabeth Strauss

Date: 2023-10-25 16:22:38

A True TRANSFORMATION! Beautiful new kitchen cabinet doors and drawers installed in 1 day! The kitchen looks brand new with way less disruption and cost than a full scale kitchen remodel. I highly recommend Granite Transformations of North Seattle! Good, responsive people did the job from first consultation to installation.

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Source: Google

Tedi Nydam

Date: 2023-06-08 18:38:46

I can't say enough great things about Granite Transformations and their employees. Everything from the initial visit at their store front, the consultation at our home, the measuring for the template to the installation was so professional. Everything went perfectly smooth and on time! The final result has truly been life changing for us. We 100% recommend this company for any of your house design needs.

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Source: Google

Diane Gattenby

Date: 2024-06-10 18:15:46

Before and after pictures. We love how our kitchen turned out. It came out better than we anticipated. They showed great attention to detail, very careful and precise. I would recommend Granite Transformation to anyone. They are great!!!

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Source: Google

Sunil Bala

Date: 2023-08-30 01:18:35

I had my countertop and backsplash replaced by Granite Transformations. During the sales process, I clearly explained that I had an additional issue that needed to be taken care of while replacing the countertop. The issue was that my stove was in the way of my dishwasher clearance, as a result of which the dishwasher door could not be opened fully. The salesperson assured me that the company would take care of the issue by cutting extra inches off the back of the countertop to allow the stove to slide back in just enough for the dishwasher door to open fully without obstruction. I signed the contract with this understanding. Not only did they not take care of the issue, what I am really upset about is they gave me a recommendation that turned out to their own acknowledgement to be wrong and cost me unnecessary time and money. The installers told me that I had to get a contractor to cut a hole in the wall behind my cabinet before they could come back out to cut the countertop. I did as suggested and when the installers came back out, they said there was nothing they could do and that to begin with, they didn't think cutting a hole in the back of the wall would have helped with the situation because the flange would anyway prevent the stove from sliding further back. So now I had to call the contractor back to repair the damaged wall and repaint and ended up paying $595 out of my pocket for a job that was not even necessary and did not address the issue. I raised this issue to the salesperson and sent the company back their survey form also raising the issue and to date, no one has cared to respond. I would never recommend this company to any of my friends given this experience.

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Source: Google

Roberto Yranela

Date: 2024-05-08 14:35:02

Quality and presentation of the product was good. They get the job done quick too. The people involved her professional and easy to work with. They answered my questions too.

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Source: Google

Granite Transformations (Gloria Major)

Date: 2023-05-03 19:30:40

We had our main kitchen countertops and cabinets done by Granite Transformations back in 2007 and they still look beautiful! We decided to have them come back and install a countertop and sink in our basement apartment kitchen. The installation completely updated the space and we couldn't be more pleased! The office staff was communicative, and all appointments were on time. Everyone was pleasant and professional. I highly recommend Granite Transformations

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Source: Google

Diana Chun

Date: 2022-04-26 22:33:29

I had my countertop, backsplash, and fireplace tile work done by Granite Transformations on Jan 2022. First off, I have to say that people I interacted with from Granite Transformation were amicable people. Unfortunately, the outcome of the project was not professional quality, more of DIY level. When you hire a professional tile installers and pay them +$10,000 you would expect your project to be certain quality. The most disheartening fact is that I think laborers just weren’t a highly trained nor had the proper tools. The tiles looked like they were laid without spacers, the grout were messy and all over the place, and countertops were not lined up with the sink opening. They came twice and tried to fix it and they just couldn’t do it (photos attached of final outcome). They also broke off one of the existing wood trim while replacing the countertops and have yet to replace it (we waited 2 months so far). Please consider using better craftsmen since this is a big investment and something you would look at for a long time in your home. Edit 4/26/2022: The owner of the company, Bob, came and fixed the wood trim and clean up the grout. I appreciated that Bob came out himself. Thank you.

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Source: Facebook

Kim Darker Meldrum

I have tried to get my deposit back for complete failure to provide service. The franchise in AR is a complete scam. I would never recommend them. I contacted corporate and wasn't offered a solution. I will pursue legal options as the man committed a felony because he wrote a hot check in the amount of my deposit. Do not do business with any franchise as the corporate office doesn't police their franchisees or care about their reputation.

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Source: Facebook

Erin Reynolds Potts

Beautiful! Tino C. did an excellent job of installing my countertops and backsplash. I would highly recommend Granite Transformations if you need new countertops!

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Source: Facebook

LaRae Gallant

So far, the countertop that was created and installed is great. No problems. I should have bought my own sink. The free one they installed is... just bad. "Just don't use bleach on it." WHO doesn't use bleach on a sink?! Well, now it's a sink that looks like it's never been bleached. ANYWAY, we also had them install a tile backsplash, and it was not so great. The guys installed tile right up to the bottom of the uncovered electrical plugs. While blinded by the stars in my eyes over the new counter, sink, and backsplash, I paid the second half of the payment while not realizing that it was as bad as it turned out to be. We will have to remove the top row of tile, refinish the wall, and reinstall the edging (which I am now afraid is going to rust). Furthermore, there is a sizeable section where the nice, clean, manufactured edge of the tile was hidden behind the stove, while the cut, very chipped edge was placed right at the top and visually exposed. Here is how THAT happened: we had requested that the tile go all the way up to the bottoms of the adjacent cabinets at this location (maybe 16-17"). The guys put in a single row of full sized tile (12") and called it good. I pointed out the "error" and made them fix it. At this point, the cut edge would be exposed, no matter what, and it ended up on top. It looks very substandard and second-rate. This part is not fixable. Finally, the "$300" sink that was included with the countertop was cast imperfectly and had a hole in it. :/ In the end, we realized that YouTube is your friend, and tiling is not that difficult. We have done both of the bathroom floors and floor-to-ceiling showers ourselves, and they look GREAT; a job that we had originally planned on rehiring these guys for, but they never bothered to return my call/email requests. In the first week of July 2023, a man claiming to be the owner called me and expressed deep regret and was very apologetic. He offered to come out and fix it by installing tile all the way up to the bottom of the cabinets. I was thrilled! He scheduled for July 17. Then I got an email rescheduling for the 18th. Then nobody came, and nobody called. On August 9th I received another apology letter, and was told that someone would contact me soon. On August 17th, a new email said that one of their most experienced team members would be out around Sept 11. On Sept 12 AND 26 I asked for an update with no reply. On October 2 I asked for an appointment and a commitment. Later that day, I got this reply, " We will have someone out by the end of this week or beginning of next week. That is the best we can do right now." No follow up and nobody showed. Again. I contacted them again on Nov. 8. The last time I contacted them was March 29, 2024. A portion of my email reads: "I would be absolutely willing to call it good, and willing to remove my reviews from Yelp and Google if I could come up to your shop and get the supplies and materials (100% of the materials that you yourself would use to install it) to do it myself. I am very confident in my own ability." I do believe I've been ghosted, yet they still have the audacity to keep me on their junk-mail email list. LOL right. In all the meanwhile, I have done a total renovation on *3* full bathrooms, AND a kitchen. I have two more bathrooms on the horizon, and who knows what else in the future beyond that. These are jobs for which we would have hired Granite Transformations, but they totally blew it. The amount they lost certainly exceeds $30,000 (judging from what they charged us for this BS job).

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