Granite Top Inc
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Examples of works performed by Granite Top Inc
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About Granite Top Inc
total score
Exact value: 6.419815 out of 100.
Do you dream of a quartz or granite countertop? Granite Top Inc can embody the most extraordinary ideas and provide modern original solutions for any interior. Stone tabletops look noble and decorate premises. Employees fabricate granite countertops of any complexity and delivery them safely to clients’ premises. The company produces furniture for both private and commercial premises. Countertop durability is achieved due to careful stone processing in accordance with tech features. The price policy is reasonable and corresponds to the product quality. The service package includes delivery and installation.
Customer Feedback Score
reviews: 63
YELP
reviews: 13
reviews: n/a
CoCo
reviews: n/a
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Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
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18419 E Valley Hwy, Kent, WA 98032
Additional benefits of Granite Top Inc
Identifies as Asian-owned
Identifies as women-owned
Small business
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Wi-Fi
Free Wi-Fi
LGBTQ+ friendly
Appointment required
Checks
Credit cards
Debit cards
In store shopping
Curbside pickup
Delivery
Building Supplies
Countertop Installation
Countertop store
Reviews about Granite Top Inc
All (8)
Google (8)
Khulan Ts
Date: 2020-07-12 04:20:49
Granite Top Inc. beyond exceeded my expections. You will find so many great options with reasonable price. My kitchen looks stunning and we consistently gets compliments from family and friends. You can count on their professionalism. Thank you for the exceptional services!
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Karen Hanken
Date: 2021-07-21 16:48:08
My experience with Tom and his company (Granite Top, Inc.) has been the worst experience of my life. Tom is the most charming person while you're in the buying process, but when you do not like the quality of his work he becomes and argumentative, disrespectful person who will resist any type of requests for revisions. I have 3 pictures shown: The first is the "curved" edge that we were promised, which looks like a horrible, broken-off piece of stone. The second shows chips that were scattered throughout our final work product. The final picture shows what Tom considers a "1 inch gap" between the end of the counter and the doorframe as we had requested (notice that the countertop is too wide, fabricated incorrectly, and runs directly into our doorframe). So the quality was horrible, but it does not match the absolutely horrendous customer service experience we had with Tom. He literally held our entire home remodel "hostage" because he took nearly 3 weeks to try to correct his mistakes. He literally told us that "we were not his only customers" and would get around to refabricating it "when he had time". He was disrespectful, argumentative, and kept saying that he "did not understand" when my fiancée and I tried to show him his mistakes. He then was dishonest and promised to give us a refund if we did not like the final product, and then refused to give us a refund because he said that us "not being happy with the final product wasn't a good enough reason to get a refund." After I threatened to go to the BBB and escalate the issue, he then decided to give us a refund. I am a business owner myself, and I am astounded that Tom could, as a business owner, put a client through such an incredibly distressful process. PLEASE, PLEASE do not let his low prices pull you in....pay a little more and go somewhere else. Tom is your best friend until you have an issue, then he turns into your worst enemy. Sadly, this experience with Granite Top. Inc. will go in my history books as the top example of a horrible product with horrible customer service.
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Ann Pool
Date: 2019-11-24 15:40:17
I'm finishing up a remodel of my kitchen and two bathrooms and really wanted quartz countertops, but didn't think I could afford them. After looking at solid surfaces and finding that the nice ones were more expensive than I thought, I got some quotes for quartz. Granite Top was just above the lowest and had way better reviews so I went with them. It was a great experience and my countertops are beautiful! They were flexible with my schedule especially when I needed to split the job into two phases and they were very neat and conscientious with their work.
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Heather Waters
Date: 2024-01-18 21:54:03
Granite top did a great job with my install. Kitchen, hall bath and powder bath all have new quartz countertops. Everyone on my job from sales, to template to install crew was great and professional. Would definitely choose them for any future projects.
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Stephany Choi
Date: 2024-03-14 19:17:13
Alisson at Granite Top Inc. was fantastic to work with! He's professional, knowledgeable, and easy to communicate with. Highly recommend them for your projects!!
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Nomin Ulziisaikhan
Date: 2021-04-30 21:23:22
I highly recommend Granite Top Inc. to anyone looking for quality granite and quartz countertops! This is my second time purchasing from Granite Top Inc. I worked with Tom and Zula’s staff to replace my bathroom and kitchen countertops. The whole process was simple and efficient. Their staff are kind and very knowledgeable. They offer the best prices and have so many beautiful options. I am in love with how my counters look! Everyone compliments my counters and asks where it is from. Granite Top did an outstanding job, my home looks awesome. I am very happy with their service and will recommend them to all of my friends and coworkers.
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Rafaela Rosa
Date: 2024-06-28 03:39:22
The templater (I think his name is Alyson) came to measure my kitchen, he dedicated a lot of his time to explaining to me about problems with the execution of my cabinets that could visually interfere with the alignment of my counter after installing the stone, he advised me to make some repairs in my cabinets to avoid problems, in addition he made a hand drawing to illustrate what he was trying to show me, this guy is very dedicated to what he does.
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Anna-Marie DeVries
Date: 2019-03-18 21:10:20
This company deserves more than 5 stars. From start to finish, this company and their team, made replacing my kitchen counter tops an enjoyable experience. First I went to 5 companies for quotes. Granite Top was, by far, the best quote I received. Everyone I dealt with was knowledgeable, professional, and very pleasant. They even delivered my counter tops during a snow storm. Every one did an excellent job, and I am so in Love with my beautiful white quartz counter tops. I look forward to remodeling my bathroom now. Wish I had more business to give them!!
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18419 E Valley Hwy, Kent, WA 98032